2009 LEXUS RX Complaints
View complaints related to 2009 LEXUS RX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 130 complaints submitted for the 2009 LEXUS RX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 LEXUS RX- VIRGINIA BEACH, VA
BACK DOOR OPENER MELTED RUBBER BOOT HANDLE COVER FOR THE REAR LATCH. ITS PART IN THE GARAGE WHEN NOT IN USED AND THE CAR IS BEING DRIVEN ABOUT 1000-2000 MILES A MONTH.
Source: NHTSA WEB SITE -
2009 LEXUS RX350- MANDEVILLE, LA
THE DASHBOARD MELTS AND HAS A VERY GUMMY AND STICKY FEEL. ALSO IT NOW HAS CRACKED AND LIKELY SUBSTANTIALLY REDUCE THE VALUE OF THE VEHICLE NOT TO MENTION HOW TERRIBLE IT LOOKS.
Source: NHTSA WEB SITE -
2009 LEXUS RX350- JACKSONVILLE BEACH, FL
2009 RX 350 LIFT GATE RUBBER MELTED WHILE VEHICLE PARKED IN DRIVEWAY IN 88 DEGREE HEAT NORTH FLORIDA. ALL PREVIOUS POSTS BY CAR OWNERS WHO HAD SAME ISSUE WERE TOLD THIS WAS DUE TO A CHEMICAL OR ELECTRICAL ISSUE WHICH I AM NOW CONCERNED MAY BE A FIRE HAZARD. RUBBER IS DRIPPING OFF ONTO BACK OF MY CAR, I AM PREGNANT AND DO NOT WANT TO TOUCH THIS MELTED RUBBERY LIQUID AND THEREFORE CANNOT MANUALLY OPEN MY TRUNK. HAVE BEEN TOLD DEALER WILL NOT COVER THE PROBLEM, WHICH IS CLEARLY A DEFECTIVE MATERIAL.
Source: NHTSA WEB SITE -
2009 LEXUS RX350- CAPE CORAL, FL
LETTER FROM SENATOR NELSON ON BEHALF OF CONSTITUENT RE SAFETY CONCERNS ABOUT HIS 2009 LEXUS RX350. *SMD THE CONSUMER STATED HE HAS BREATHING CONCERNS RELATED TO BREATHING THE FUMES RELEASED FROM HIS MELTING DASHBOARD. THE CONSUMER WANTED THE DEALER TO TELL HIM, WHAT CHEMICALS WERE USED IN THE DASHBOARD. HOWEVER, THE DEALER HAS BEEN GIVING HIM THE RUN-AROUND FOR THE PAST TWO YEARS. *JB
Source: FORWARDED FROM A CONGRESSIONAL OFFICE -
2009 LEXUS RX350- CAPE CORAL, FL
DASHBOARD MELTING ,EMITTING FUMES FROM EVAPORATING DASH. CRACKING AND PEELING. RESULTING FROM HEAT AND HUMIDITY OF FLORIDA SUN. ARE THE FUMES EMITTED TOXIC? WHAT ARE THE LONG & SHORT TERM EFFECTS ON THE RESPIRATORY SYSTEM ? ARE THE AIR BAGS AT RISK FOR PREMATURE DEPLOYMENT?
Source: NHTSA WEB SITE -
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2009 LEXUS RX350- VIRGINIA BEACH, VA
I BROUGHT MY RX350 IN FOR A "FREE" YEARLY INSPECTION AND WAS TOLD THAT MY RACK AND PINION STEERING ASSEMBLY WAS LEAKING AND NEEDED TO BE TOTALLY REPLACED AT A COST OF $1800. THIS CAR HAS LOW MILEAGE, ALWAYS GARAGED, AND ALWAYS SERVICED AT A LEXUS DEALERSHIP (2). I WAS TOLD THAT THE RACK AND PINION PRESSURE WAS CHECKED EVERY TIME IT WAS BROUGHT IN FOR REGULAR MAINTENANCE AND IT JUST HAPPENED FOR NO REASON. I AM DISAPPOINTED WITH LEXUS AND HAVE RESEARCHED THAT THIS IS A COMMON PROBLEM WITH THE RX'S. SHOULD THIS BE PART OF A RECALL AS IT IS A CLEAR SAFETY ISSUE THAT HAS NO WARNING. MY CAR WAS RUNNING IN EXCELLENT CONDITION. THIS WAS THE MOST EXPENSIVE "FREE" INSPECTION OF ALL TIME.
Source: NHTSA WEB SITE -
2009 LEXUS RX350- TARRYTOWN, NY
TL* THE CONTACT OWNS A 2009 LEXUS RX350. WHILE DEPRESSING THE BRAKE PEDAL AT 5 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING, WENT OVER A CURB, AND DOWN A 7-8 FOOT STEEP EMBANKMENT AND OVER A HIGH CURB AT THE TOP. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A PARKED VEHICLE AND THEN ROLLED BACKWARDS. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000. UPDATED 08/05/16*LJ UPDATED 08/15/16.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 LEXUS RX350- SUGAR LAND, TX
DURING VEHICLE SERVICE, I WAS TOLD THAT THE RACK OF POWER STEERING IS LEAKING, WHICH COSTS AROUND $1500 FOR REPLACING POWER STEERING RACK. AFTER LOOKING ON LINE, I FOUND THIS IS A COMMON PROBLEM FOR RX 350 WITH LOW MILEAGE . THIS IS A SAFETY ISSUE LEXUS SHOULD RECALL AND TO FIX THE PROBLEM.
Source: NHTSA WEB SITE -
2009 LEXUS RX350- FRIENDSWOOD, TX
I SAW WHITE SMOKE IN MY REAR VIEW MIRROR WHILE DRIVING ON A STREET. NO ENGINE LIGHTS APPEARED. I HAD BEEN DRIVING ON THE FREEWAY A FEW MINUTES EARLIER. I PULLED OVER AND CALLED MY LEXUS DEALER, WHO REGULARLY DOES MY MAINTENANCE. I HAD CAR TOWED TO DEALER, WHO SAID IT WAS THE VVTI OIL COOLER HOSE AND IT WOULD BE COVERED UNDER WARRANTY. NEXT DAY, DEALER TELLS ME THEY REPLACED THE VVTI HOSE BUT IT WAS STILL LEAKING. IT WAS A DIFFERENT RUBBER OIL HOSE AND WOULD NOT BE COVERED UNDER WARRANTY. I AM NOT HAPPY. I SEE THAT THIS HAS BEEN A PROBLEM WITH TOYOTA AND LEXUS SO WHY DIDN'T MY DEALERSHIP REPLACE THE VVTI HOSE DURING A ROUTINE OIL CHANGE AND WARN ME ABOUT THE RUBBER HOSE PROBLEM, SO I COULD REPLACE IT WITH A METAL ONE BEFORE IT LEAKED. I HOPE THERE IS NO ENGINE DAMAGE.
Source: NHTSA WEB SITE -
2009 LEXUS RX350- PALM BEACH, FL
TL* THE CONTACT OWNS A 2009 LEXUS RX350 EQUIPPED WITH CAPITOL PRECISION TRAC II TIRES, SIZE 245/65R17. THE CONTACT STATED THAT THE VEHICLE SHOOK WHILE DRIVING VARIOUS SPEEDS. THE CONTACT BROUGHT THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIRE TREAD WAS SEPARATED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 48,375 AND THE TIRE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Source: NHTSA WEB SITE