2005 LEXUS RX Complaints

TL* THE CONTACT OWNS A 2005 LEXUS RX330. WHILE DRIVING APPROXIMATELY 30 MPH, THE HEADLIGHT DIMMER CREATED POOR VISIBILITY. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE DEALER STATED THAT THE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000. UPDATED 03/24/15*LJ UPDATED 9/18/2017*CN

1. I HAVE ALWAYS KEPT MY CAR IN A GARAGE & ONLY USED PRODUCTS RECOMMENDED & BOUGHT DIRECTLY FROM LEXUS. UPON ENTERING MY VEHICLE MY DAUGHTER NOTICED A LARGE CRACK IN THE DASH RUNNING FROM BOTTOM SIDE OF GLOVE COMPARTMENT TO TOP OF DASH. PIECES THAT FALL OFF CRUMBLE TO DUST THE SECOND THEY'RE TOUCHED. MY LOCAL DEALERSHIP TOLD ME THEY'VE HAD HUNDREDS OF CARS COMING IN W THE SAME ISSUE AND IT WOULD BE $1500 FOR THE REPLACEMENT AND THAT DIDN'T INCLUDE LABOR! 2. MY MOON(SUN) ROOF STOPPED WORKING LITERALLY JUST ONE DAY WOULDN'T CLOSE ALL THE WAY. I HAD TO HAVE THE DEALERSHIP CUT THE CABLE SO THEY COULD CLOSE IT SO RAIN ETC DIDN'T LEAK INTO MY VEHICLE. AGAIN THERE WAS NO REASON FOR THIS! I WAS TOLD AGAIN THE PART WAD AT LEAST $1500 NOT INCLUDING LABOR..... HOW COINCIDENTAL IT'S THE SAME PRICE AS REPLACING MY DASH. 3. WHEN I PURCHASED THE VEHICLE FROM LEXUS I WAS GIVEN A "PAINT PEN" FOR SOME LIGHT SCRATCHES THAT WERE FROM THE PREVIOUS OWNER (I BOUGHT THE CAR WITH A LITTLE OVER 3000 MILES ON IT IN 2007)AND I ASKED THEM TO USE IT SO I WOULDN'T HAVE TO WORRY IF I APPLIED IT WRONG. AFTER THE REPAIR GENTLEMAN DID A FEW SPOTS I STOPPED HIM BECAUSE YOU COULD SEE EXACTLY WHERE HE HAD APPLIED IT, IT WAS RAISED AND THE COLOR WAS OFF. THEY SAID THERE WAS NOTHING THEY COULD DO TO FIX IT. NOW THESE ISSUES WERE NOT DUE TO ANY ACCIDENT OR IMPROPER DRIVING OR HAVING SOME INEXPERIENCED MECHANIC DOING WORK. I HAVE LEXUS TAKING CARE OF MY SERVICES ETC AND THESE PROBLEMS ARE EXPENSIVE AND SOMETHING I SHOULD NOT HAVE HAD TO DEAL WITH. I AM FLABBERGASTED THAT LEXUS/TOYOTA WILL NOT STAND BEHIND THEIR PRODUCTS AND FIX ISSUES THAT HUNDREDS OF THOUSANDS OF OWNERS ARE HAVING. I WANT LEXUS TO CORRECT THIS FOR MYSELF AND THE OTHER OWNERS THAT ARE VOICING THEIR CONCERNS. AS IT STANDS MANY OF US WILL NEVER BUY ANOTHER LEXUS AGAIN BECAUSE OF THESE ISSUES.

VEHICLE INVOLVED IN A SINGLE VEHICLE CRASH AND THE AIRBAGS FAILED TO DEPLOY UPON IMPACT WITH CENTER DIVIDE AT AN APPROXIMATE SPEED OF 45 MPH. *TR

VEHICLE FAILED INSPECTION DUE TO POWER STEERING RACK LEAKING.. WAS REFERRED TO DEALERSHIP WHO SAID THEY COULD DO NOTHING ABOUT IT.. CALLED LEXUS CUSTOMER ASSISTANCE CENTER, TWICE, AND HAVE STILL NOT GOTTEN ANY SATISFACTION OR RESOLVE. SO MUCH FOR LEXUS QUALITY.. *TR

I TOOK MY CAR INTO PARK PLACE LEXUS IN PLANO TO HAVE THEM FIX MY AIR BAG. IT IS NOT FUNCTIONING. THE LIGHT SHOWS THAT THE AIR BAG WILL NOT COME ON. AFTER HAVING THE DEALER TRY TO FIX THE AIR BAG FIRST AT A COST OF $99.00 THEN A COAT OF $230.00 IT IS STILL NOT FIXED. WHAT CAN I DO TO HAVE THIS FAULTY PART FIXED?I DO NOT BELIEVE THAT IT IS SOMETHING I SHOULD BE PAYING FOR. *TR

IN THIS GARAGE KEPT VEHICLE, THE DASH OVER THE AIRBAG HAS CRACKED ALL THE WAY ACROSS, IN MULTIPLE CRACKS. GIVEN THE LOCATION OVER THE AIRBAG IT IS CONCERNING THAT THE INTEGRITY OF THE AIRBAG IS IN QUESTION. *TR

BOUGHT THIS CAR USED 3/2011. ON 10/26/14 WHILE DRIVING DOWN THE INTERSTATE THE CAR BEGAN MAKING A WHINING NOISE & THEN COMPLETELY STOPPED. WOULD ONLY GO FORWARD A FEW FEET, BACKWARD A FEW FEET & THEN NOTHING. HAD THE CAR TOWED & DISCOVERED THAT TRANSMISSION WAS BAD. ALREADY HAD TO REPLACE A TRANSMISSION IN 2002 RX300 & KNEW THAT YEAR MODEL WAS NOTORIOUS FOR BAD TRANS BUT HAD RESEARCHED THIS YEAR MODEL & TRANS PROBS DID NOT SEEM TO BE AN ISSUE. AFTER DIAGNOSIS I RESEARCHED THE SERVICE RECORDS ONLINE & DISCOVERED THE TRANSMISSION HAD ALREADY BEEN REPLACED IN THIS SAME CAR ON 10/26/2010 AT 102K MILES. (HOW IRONIC - 4 YEARS TO THE DATE THE TRANSMISSION IS OUT AGAIN!) I PURCHASED THE CAR WITH 103K MILES APPROX 5 MONTHS AFTER THE TRANS WAS REPLACED. MY CAR NOW HAS 196,625K MILES & THE TRANSMISSION IS BAD AGAIN. SPOKE WITH NALLEY LEXUS & WAS INFORMED THAT THEY HAD REPLACED THE TRANS IN 2010 WITH A BRAND NEW TRANSMISSION. NOW AT APPROX 94K MILES THE TRANS IS BAD AGAIN??? THIS DOES NOT SEEM NORMAL! I FEEL LIKE THERE SHOULD BE SOME REIMBURSEMENT FOR ME HAVING TO REPLACE THE TRANS IN THE SAME CAR AGAIN! SOMETHING IS MAKING THE TRANSMISSION GO OUT. AS EXPENSIVE AS THESE CARS ARE - YOU WOULD THINK THE PARTS - ESPECIALLY THE TRANSMISSION - WOULD HOLD UP BETTER. *TR

WHILE DRIVING ON THE HIGHWAY THERE WAS A STARTLINGLY LOUD NOISE FROM THE BACK, UPPER LEFT PART OF THE CAR. AFTER REACHING OUR DESTINATION WE REALIZED THE TOP MOLDING ON THE QUARTER REAR DRIVER-SIDE WINDOW HAD RIPPED OFF THE CAR WHILE DRIVING AT NORMAL HIGHWAY SPEEDS. THIS APPEARS TO BE A COMMON DESIGN FLAW, BASED ON LEXUS CHATS. THIS SHOULD BE A MANUFACTURER COVERED DEFECT EVEN IF THE VEHICLE IS NO LONGER UNDER WARRANTY. THIS COULD BE A SERIOUS DANGER IF THOSE HIT SOMEONE OR SOMETHING. *TR

THE DASHBOARD IS STICKY AND CRACKING. IT STARTED BACK IN 2009-2010 WHEN MY FINGERNAIL WOULD CATCH IN THE PLASTIC WHEN TURNING KEY IGNITION. NOW THERE ARE CRACKS COMPLETELY ACROSS THE DASH AND PIECES HAVE FALLEN OFF. IT IS ALSO STICKY TO THE TOUCH. HAVE BROUGHT BACK TO LEXUS DEALER AND TWICE THEY HAVE NOT COME BACK TO ME WITH A RESOLUTION FROM CUSTOMER ASSISTANCE. HAVE SEEN PROBLEM WITH OTHER LEXUS AND TOYOTA VEHICLES AND HAVE HAD OTHER CARS IN FL THAT HAVE NOT HAD NEVER HAD ISSUES WITH THE HEAT SUCH AS THIS. I AM THE SOLE OWNER OF THIS VEHICLE SINCE 2005. *TR

DASH HAS HAIRLINE CRACKS NEAR FRONT PASSENGER AIRBAG AND AROUND IGNITION AND GAUGES. I HAVE HAD MY DASH COVERED FOR THE PAST 5 YEARS AND ALSO VEHICLE KEPT UNDER A CARPORT. MANY FORUMS HAVE CUSTOMERS COMPLAINING OF THE SAME ISSUE. LEXUS REFUSES TO DO ANYTHING ABOUT IT. I'M CONCERNED IF MY VEHICLE WAS INVOLVED IN AN ACCIDENT AND THE PASSENGER AIRBAG DEPLOYED THE FLYING DEBRIS FROM DASH COULD POSSIBLY PUT SOMEONE'S EYE OUT OR CAUSE FACIAL INJURY. HOPEFULLY, THIS WILL BE INVESTIGATED AND LEXUS WILL HAVE TO ISSUE A RECALL TO REPLACE THE DASH DUE TO THE FAULTY MATERIAL USED TO MAKE THE DASH. *TR