2010 LEXUS RX Complaints

OIL COOLER HOSE COMPLETE RUPTURE WHILE DRIVING 55 MPH, NO OIL LIGHT ILLUMINATED. LESS THAN A MINUTE LATER ALL OIL DRAINED OUT, BLUE FIRE BALL IGNITED OUT BACK OF CAR & ENGINE FROZE UP HAVING CATASTROPHIC CONSEQUENCES. THANKFULLY MY DAUGHTER WAS NOT INJURED ONLY STRANDED. HOWEVER CAR IS DEAD. 8 YEARS OF REGULARLY MAINTENANCE SERVICING AT THE LEXUS DEALERSHIP & BUYING A NEW LEXUS, NO ONE EVER MENTIONED THIS OIL COOLER HOSE DEFECT ISSUE

TL *THE CONTACT OWNS A 2010 LEXUS RX450H. WHILE DRIVING 55 MPH, THE OIL FROM THE ENGINE DEPLETED AND THE ENGINE SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO SEWELL LEXUS IN FORT WORTH, TEXAS WHERE IT WAS DIAGNOSED THAT THE OIL COIL HOSE RUPTURED, WHICH DEPLETED ALL OF THE OIL, AND THE ENGINE SEIZED AND FRACTURED. HENDRICK LEXUS KANSAS CITY IN MERRIAM, KANSAS AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 168,022. *TT

OIL HOSE LEAK. OIL PIPE WHICH CONNECTS TO THE ENGINE. WHILE DRIVING THE HOSE WILL LEAK AND YOU WILL NEVER BE ADVISED THAT THE OIL IS LOW. "A SERVICE BULLETIN" WENT OUT TO REPLACE THE PLASTIC HOSE TO METAL. WHEN YOU TAKE THE CAR TO THE DEALERSHIP THEY TRY TO TELL YOU ITS NOT A SAFETY ISSUE BUT AN ENGINE NOT RECEIVING OIL AND YOUR TRUCK JUST BREAKING DOWN IS A SAFETY ISSUE.

STEERING COLUMN RATTLING / CLINGING. THIS IS MY SECOND COMPLAINT. THIS IS A SERIOUS PROBLEM THAT NEEDS TO BE ADDRESS BY THE MANUFACTURER. HOPE WE WILL NOT WAIT UNTIL SOMEBODY OR A FAMILY LOSES THEIR LIFE.

I HAVING BEEN HAVING INTERMITTENT PROBLEMS STARTING MY CAR THAT ARE BECOMING WORSE. THE PROBLEM STARTED SEVERAL MONTHS AGO, MID-2017. THE DEALERSHIP HASN'T BEEN ABLE TO DEFINITIVELY DIAGNOSE A PROBLEM, BUT SAID THEY ADJUSTED THE BRAKE SENSOR. THE PROBLEM IS THAT THE CAR APPEARS TO START, BUT IT DOESN'T ALLOW YOU TO SHIFT INTO GEAR, AND APPEARS TO NOT BE ACTUALLY STARTED BUT IN AUXILIARY MODE WITH NO ACTIVE ENGINE ENGAGEMENT. IF THIS IS A BRAKE SENSOR PROBLEM, COULD IT TURN IN TO SOMETHING WORSE THAN BEING STUCK AWAY FROM HOME BECAUSE THE CAR WON'T START? THE PROBLEM HAPPENS WHEN THE CAR IS PARKED AND YOU TRY TO START IT.

THE STEERING COLUMN RATTLES WHENEVER YOU GO OVER A BUMP. IT SHAKES AND MAKES A LOUDER CLINGING NOISE ON THE HIGHWAY. THIS IS A DAILY OCCURENCE. THE MANUFACTURER ACKNOWLEDGED ISSUE BUT CLAIMS IT HAS BEEN FIXED ONCE. SAME PROBLEM REOCCURS AGAIN. CLEARLY A DEFFECTIVE PART. MANUFACTURER OFFERED A REPLACEMANT PART BUT REFUSE TO BE RESPONSIBLE FOR INSTALLATION COST. I OFFERED TO COVER HALF OF THE INSTALLATION COST. MANUFACTURER REFUSED MY OFFER. SENT AN APPEAL LETTER OF RECONSIDERATION TWICE BUT WAS REJECTED. I STRONGLY BELIEVE THIS IS A MANUFACTURING / DEFECTIVE PART PROBLEM. REGARDLESS OF HOW OLD OR HOW MANY MILES THE VEHICLE HAS. IF SOMETHING IS FIXED ONCE AND SAME PROBLEM REOCCURS AGAIN, THEN IT'S NOT FIXED. CONCERN OF MY FAMILY SAFETY AND VERY DISTURBED ABOUT THE MANUFACTURERS ATTITUDE. PLEASE KINDLY HELP.

THE RADIO AND CD PLAYER AND SIRIUS RADIO STATIONS WILL SWITCH FROM FM TO SIRIUS RADIO STATION. OR, THE CD PLAYER WILL STOP AND EJECT THE CD AND SWITCH TO SIRIUS RADIO STATION. OR, THE ENTERTAINMENT SYSTEM WILL JUST SHUT OFF AND YOU HAVE TO TRY TO GET IT BACK ON BY PUSHING BUTTONS ON AND OFF. THIS HAPPENS WHEN IN MOTION DRIVING ON A CITY STREET OR HIGHWAY. THIS HAS BEEN GOING ON FOR MANY YEARS AND CONTINUES.

I HAVE BEEN A LOYAL LEXUS OWNER FOR SEVERAL YEARS AND HAVE METICULOUSLY MAINTAINED MY VEHICLE AT ONLY LEXUS DEALERSHIPS. WHILE OPERATING THE VEHICLE 10 DAYS AGO, THE OIL COOLER HOSE BURST, WHICH COULD HAVE RESULTED IN A MAJOR SAFETY ISSUE (ENGINE FAILURE/SEIZURE WHILE DRIVING) WITH CATASTROPHIC ENGINE FAILURE. LEXUS HAS KNOWN ABOUT THIS ISSUE AND HAS COVERED IT FOR MANY OTHER VEHICLES WITH 150K MILES OR LESS, HENCE THE "ENHANCED WARRANTY" ABOUT WHICH I HAD NO KNOWLEDGE. I HAVE 151K MILES AND THEY REFUSE TO COVER IT OR OFFER ANY KIND OF COMPENSATION FOR THE EXPENSE OF REPLACING THE HOSE. THEY DO NOT DEEM IT A SAFETY ISSUE, WHICH IS ABSURD FOR THE REASON STATED ABOVE. APPARENTLY THERE WAS A WARRANTY "ENHANCEMENT" OFFERED A COUPLE OF YEARS AGO, ABOUT WHICH I WAS NEVER MADE AWARE, BY LEXUS OR BY ANY OF THE TECHNICIANS WHO HAVE SERVICED MY CAR OVER THE YEARS. IF LEXUS OFFERED THIS WARRANTY, THEY CLEARLY KNEW THIS WAS A POTENTIAL ISSUE WITH THIS VEHICLE. NOW THAT THE ISSUE HAS HAPPENED TO MY CAR, THEY WON'T COVER IT, AS I'M "OUT OF WARRANTY" WITH A WARRANTY I NEVER KNEW WAS OFFERED TO ME IN THE FIRST PLACE. I WILL NEVER OWN ANOTHER LEXUS - THEY HAVE LOST MY BUSINESS AND MY TRUST,

ELECTRICAL CAUSES HEADLIGHT TO NOT WORK (ON DRIVER SIDE), AND THEN DOOR LOCK WOULD NOT WORK ON DRIVER SIDE AND HAD TO USE KEY FOB . THEN ALL WINDOWS ROLLED DOWN AND CANNOT ROLL THEM BACK UP DEFINITELY NOT SAFE WITH WINDOWS DOWN WHEN OUT OF TOWN.

TL* THE CONTACT OWNS A 2010 LEXUS RX350. WHILE DRIVING 75 MPH, THE SIDE CURTAIN AIR BAGS DEPLOYED WHILE DRIVING ON UNEVEN PAVEMENT. THE FAILURE OCCURRED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (CHARLES BARKER LEXUS VIRGINIA BEACH, 3909 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED AN INVESTIGATOR TO DIAGNOSE THE VEHICLE. THE CONTACT WAS UNABLE TO CONTACT ANYONE CONCERNING THE RESULTS OF THE DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000.