2015 LEXUS RX Complaints

WAS DRIVING AT APPROX. 70 MPH ON HIGHWAY 71 WHEN I HEARD A LOUD CRASH. THERE WERE NO OTHER VEHICLES IN SIGHT AROUND MY VEHICLE SO I THOUGHT A TIRE HAD BLOWN OUT. AFTER INSPECTING THE VEHICLE AND GETTING BACK INSIDE, I REALIZED THE SUNROOF GLASS HAD EXPLODED. I DIDN'T REALIZE IT IMMEDIATELY AS THE COVER WAS CLOSED AT THE TIME, THANKFULLY. AS I HAD PURCHASED THE VEHICLE 5 DAYS BEFORE, I CALLED THE DEALER, WHO RESPONDED THAT I MUST HAVE BEEN HIT BY A ROCK. AS THERE WERE NO VEHICLES AROUND FOR MILES, I AM CONFIDENT IT WAS NOT A ROCK BUT A MANUFACTURER DEFECT. FURTHER, I WAS DEFINITELY NOT PLEASED WITH HOW THE DEALERSHIP HANDLED CONSIDERING THE VEHICLE HAD LESS THAN 300 MILES ON IT. I AM JUST NOW SUBMITTING AS I DIDN'T KNOW WHO TO CONTACT OTHER THAN THE DEALER UNTIL I SAW A SEGMENT ON GMA JUST YESTERDAY.

THERE WAS NO DISCERNIBLE EVENT THAT CAUSED THE TIRE ON THE LEXUS RX350 WITH LESS THAN 4000 MILES TO BLOW. WE TURNED OFF RT 113 INTO A LOWES SHOPPING CENTER AFTER WAITING ABOUT 2 MINUTES FOR A LIGHT. ON MAKING THE LEFT HAND TURN THE TIRE BLEW. I PULLED INTO THE PARKING LOT AND CALLED LEXUS ROAD SERVICE. THEY DON'T WARRANT TIRES ON A NEW CAR SO WE TOOK IT TO SEARS/KMART, AN AUTHORIZED MICHELIN DEALER. THEY OFFERED A 50% REBATE CLAIMING-TO THE MICHELIN OPERATOR- THAT IT WAS A "POT-HOLE" DAMAGE AND NOT A MANUFACTURER'S DEFECT. THEY SAID WITH THE NEWER CARS WE COULD HAVE HIT A POT-HOLE AND NOT EVEN KNOWN IT! *TR

OPERATING VEHICLE 50 MPH SLIGHT DOWNHILL ABS WARNING BRAKE WARNING HYBRID WARNING ALL CAME ON WITH AUDIBLE ALARM. VEHICLE WAS DIFFICULT TO STOP. *TR

WHILE DRIVING APPROXIMATELY 45 MPH THE PASSENGER SIDE DOOR UNLOCKED AND OPENED SLIGHTLY, THE DOOR SENSOR BEGAN TO CHIME AND THE RED DOOR AJAR SYMBOL DISPLAYED ON THE DASHBOARD. THERE WERE NO PASSENGERS IN THE CAR, ONLY THE DRIVER, WHO HAD BEEN DRIVING FOR MORE THAN ONE HOUR, WITH NO REASON TO TOUCH THE PASSENGER SIDE DOOR. *TR