2002 LEXUS RX Complaints

TL*THE CONTACT OWNS A 2002 LEXUS RX300. WHILE DRIVING 35-45 MPH, THE CONTACT STATED THAT ANOTHER VEHICLE CRASHED INTO THE DRIVERS SIDE OF HER VEHICLE. THE AIRBAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A CONCUSSION AND NECK INJURIES AND FELT THIS WAS CAUSED BECAUSE THE AIRBAGS DID NOT DEPLOY. AS OF MAY 27, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 70,000. UPDATED 07/29/08 *BF UPDATED 07/29/08

I HAVE A LEXUS RX300 2002 WHICH I PURCHASED USED BECAUSE OF THEIR WELL KNOW REPUTATION TO OPERATE FOR A LONG TIME. TWO WEEKS AGO OUR MECHANIC NOTICED OUR OIL DOWN A QUART AND DID A OIL CHANGE AND ASKED US TO WATCH OIL LEVEL. 300 MILES LATER IT WAS DOWN AGAIN. WE WERE REFERRED TO TAKE IT TO A LEXUS DEALER TO HAVE THE PROBLEM CHECKED OUT. THERE IS A RECALL FOR OIL GEL FOR 1999 TO 2002. WELL OURS HAD NO SIGNS OF OIL GEL, BUT IT IS ENGINE RELATED. THEY CAN NOT TELL US WHAT THE PROBLEM IS UNTIL THEY TAKE THE ENGINE COMPLETELY APART. THE REFERRED US TO LEXUS FOR A GOODWILL REIMBURSEMENT BECAUSE OF THE HIGH COST TO FIX THE ENGINE. WE SENT ALL OUR RECORDS OF OIL CHANGES AND IT TOOK LEXUS 4 DAYS TO GET BACK TO US WITH A OFFER OF THEY WILL PAY FOR THE PARTS AND WE PAY FOR THE LABOR OF APPROX. $3,100.00. I HAVE READ ABOUT THE LEXUS ENGINES OF THOSE YEARS HAVING PROBLEMS AND I FEEL IT IS A MECHANICAL DEFECT FROM THE FACTORY. OUR CAR HAS 56,000MILES AND I AM TOLD THE ENGINE IS JUST BREAKING IN. I FEEL I HAVE A LEMON AND I NEED SOME HELP BECAUSE I AM HAVING A PROBLEM ACCEPTING THEIR OFFER... *TR

TL*THE CONTACT OWNS A 2002 LEXUS RX300. THE VEHICLE HAS COOPER DISCOVERER H/T, SIZE P225/70R16 TIRES. THE CONTACT STATED THAT ALL FOUR TIRES CRACKED AROUND THE RIM AND WERE GRADUALLY LOSING AIR. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE CRACKS. THE TIRE FAILURE MILEAGE WAS LESS THAN 10,000. UPDATED 10/24/07.*JB

A CAR CRASHED INTO SIDE DOOR OF PASSENGER AND SIDE AIR DID NOT INFLATE IN MY 2002 LEXUS RX 300. MY CAR WAS THEN IN A ROLL OVER AND NO OTHER AIR BAGS DEPLOYED INCLUDING THE DRIVER SIDE AIR BAG. *TR

FAILURE OF TORQUE CONVERTER IN AUTOMATIC TRANSMISSION, RESULTING IN TOTAL FAILURE OF AUTOMATIC TRANSMISSION. VEHICLE DISABLED ON BUSY FREEWAY. NO PRIOR WARNING, NO ENGINE CHECK LIGHT, NO TRANSMISSION TEMPERATURE ALARM. *TR

DT*: THE CONTACT STATED WHILE DRIVING 35 MPH, THE RIGHT REAR SEAT BELT BUCKLE FAILED TO REMAIN LATCHED. WHEN THE BELT WAS REBUCKLED, THE BUCKLE DISENGAGED AFTER 5 MINUTES. THE SERVICE DEALER WAS NOTIFIED, BUT THE MANUFACTURER WAS NOT.

DT*: THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THERE WAS A LACK OF RESPONSIVENESS IN THE VEHICLE WHILE DEPRESSING THE ACCELERATOR. THE VEHICLE DID NOT MOVE WHEN THE ACCELERATOR WAS DEPRESSED. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE DEALER DETERMINED THAT THE TRANSMISSION HAD FAILED, BUT WAS UNABLE TO DETERMINE THE CAUSE.

VEHICLE WAS PARKED WITH TRANSMISSION IN PARK AND EMERGENCY BRAKE ENGAGED. WHILE UNATTENDED THE VEHICLE STARTED MOVING FORWARD SLOWLY, I (THE DRIVER) JUMPED INTO FRONT SEAT TO APPLY THE FOOT BRAKE AND PEDAL WENT TO FLOOR (NO BRAKES!) VEHICLE COULD NOT BE STOPPED AND RAN IN TO THE WALL OF MY GARAGE. *JB

DT: LEXUS, RX 300 SUV 2002, CONSUMER COMPLAINED OF A BRAKE PROBLEM. EVERY 9,000 MILES BRAKE SYSTEM FAILED. THE DRUMS WORE OUT, AND THE STEERING COLUM SHIMMIED LEFT TO RIGHT. DEALERSHIP ADMITTED THERE WAS A BRAKE PROBLEM. DEALERSHIP FIXED THE PROBLEM TWICE. CONSUMER WAS AFFRAID TO DRIVE VEHICLE ON THE FREEWAY, CONSUMER HAD NEAR DEATH EXPERIENCE BECAUSE OF LOSS OF CONTROL OF THE VEHICLE. *AK

HAVE GONE THROUGH 4 BATTERIES -- 3 WITHIN 3 MONTHS. FLETCHER JONES DEALERSHIP IN LAS VEGAS, NV KEEPS INSISTING NOTHING WRONG WITH VEHICLE (LEXUS RX300-2002) + SIMPLY REPLACES THE DEAD BATTERY. LEXUS REGIONAL SERVICE NEVER SEEMS ABLE TO REACH THE DEALERSHIP. NO ONE HAS ANY IDEA OR EXPLANATION WHY BATTERIES KEEP FAILING FOR NO APPARANT REASON.