2002 LEXUS RX Complaints
View complaints related to 2002 LEXUS RX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 100 complaints submitted for the 2002 LEXUS RX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 LEXUS RX300- MIAMI LAKES, FL
DT: THE CONSUMER WAS INVOLVED IN AN ACCIDENT IN WHICH THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY CORRECTLY. THE CONSUMER INDICATED THAT THE AIR BAG ONLY PARTIALLY DEPLOYED AFTER IMPACT AND WHEN IT DEPLOYED IN WAS TOWARDS THE CENTER OF THE VEHICLE. *NM
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 LEXUS RX300- DENVER, CO
THE CONSUMER WAS INVOLVED IN A REAR END COLLISION OF 25 MPH, AND THE AIR BAGS FAILED TO DEPLOY. THE UPPER HARNESS OF THE SEAT BELT FAILED TO HOLD THE CONSUMER IN PLACE. THE CONSUMERS CHEST HIT UP AGAINST THE STEERING WHEEL. THE CONSUMER WAS TRANSPORTED TO THE LOCAL HOSPITAL BY AMBULANCE. THE DEALER AND THE MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. *JB *SC *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 LEXUS RX300- WINNETKA, IL
WHILE DRIVING CAME TO A COMPLETE STOP. THEN, VEHICLE SURGED FORWARD. TOOK THE VEHICLE TO THE DEALER. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 LEXUS RX300- CORAL SPRINGS, FL
VEHICLE INVOLVED IN COLLISION AND AIR BAGS DID NOT DEPLOY.*MR THE VEHICLE WAS STRUCK ON THE LEFT DRIVER'S SIDE WHILE TRAVELING 65 MPH. THE DRIVER SUSTAINED INJURIES TO HIS CHEST, LEFT LEG, BACK SHOULDER, ETC. THE PASSENGERS SUSTAINED MINOR CUTS BRUISES AND CONTUSIONS. *NM
Source: NHTSA VEHICLE OWNERS QUESTIONNAIRE -
2002 LEXUS RX300- WINTER PARK, FL
THE WINDSHIELD GLARE FROM MY 2002 LEXUS RX 300 IS SO GREAT THAT I CAN NOT DRIVE THE CAR DURING THE DAY AND SAFELY SEE OTHER VEHICLES TO THE LEFT OR RIGHT. I DON'T KNOW HOW TO CORRECT THIS PROBLEM. I SPOKE TO THE DEALER PARTS MANAGER WHO TOLD ME IT WAS VERY COMMON AND NOTHING COULD BE DONE. IS THAT TRUE? I AM AFRAID TO DRIVE MY CAR. I HAVE TRIED COVERING THE DASH BUT IT DID NOT HELP. HAVE YOU CONSIDERED THIS GLARE ISSUE? THE DEALER SAID LEXUS WAS AWARE OF THE PROBLEM AND HAD MADE CHANGES IN DESIGN BECAUSE OF IT.*AK
Source: NHTSA WEB SITE -
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2002 LEXUS RX300- POMPANO BEACH, FL
ANOTHER VEHICLE CUT THROUGH THE CENTER MEDIAN AND TURNED INTO THE CONSUMER'S PATH STRIKING THE LEFT FRONT BUMPER AND FENDER; YET NONE OF THE AIR BAGS DEPLOYED. *PH VEHICLE IS TRAVELING AT 65 MPH. *LA
Source: CONSUMER LETTER -
2002 LEXUS RX300- POUGHQUAG, NY
WHEN BRAKING THE BRAKE PEDAL GOES TO THE FLOOR. VEHICLE HIT A TREE AND A CAR AS A RESULT OF BRAKE FAILURE. DEALER HAD BEEN CONTACTED. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 LEXUS RX300- ENGLEWOOD, NJ
I DRIVE A 2002 LEXUS RX300. I WAS SMELLING A BURNING ODOR FROM BELOW MY CAR AND CALLED UP TO HAVE IT CHECKED BY THE LEXUS SERVICE. THEY SAID THEY COULDN'T SEE ME FOR A WEEK AND MADE AN APPOINTMENT TO TAKE THE CAR IN FOR CHECK UP. I EXPRESSED MY CONCERN ABOUT DRIVING THE VEHICLE WHILE THIS SMELL WAS PRESENT AND WAS TOLD TO CHECK IF :THERE WAS ANY OBJECT SUCH AS A PLASTIC BAG STUCK UNDER MY CAR. *CHECKED THE OIL, SINCE HE SAID THAT THE ENGINE OIL LUBRICATES THE ENTIRE POWER TRAIN. AFTER TELLING HIM THAT THE DIPSTICK SHOWED THAT THERE WAS NO NEED FOR OIL HE SAID THAT THE VEHICLE "SHOULD BE OK UNTIL I BRING IT IN FOR CHECKUP. BY THIS TIME I HAD DEVELOPED A FALSE SENSE OF SECURITY AND TOTALLY FORGOT ABOUT THE ODOR. UNTIL SATURDAY NIGHT AUGUST 30 WHEN I WAS HEADING WEST ON THE CROSS BRONX EXPRESSWAY.I WAS DRIVING AT APPROXIMATELY 60 MPH WHEN SUDDENLY I HEARD THIS LOUD BANG AND THE VEHICLE STARTED TO SPIN OUT OF CONTROL ON THE HIGH WAY WITH 18 WHEELERS ON EITHER SIDE OF ME. GOD I WAS TERRIFIED. FORTUNATELY I REMEMBERED TO STEER THE CAR IN THE DIRECTION OF THE SKID AND WAS ABLE TO STABILIZE THE VEHICLE AND PREVENT A ROLLOVER. AFTER COMING OUT OF THE CAR AND INSPECTING IT I FOUND THAT THERE WAS NO VISIBLE DAMAGE BUT THE [XXX] CAR WOULD NOT MOVE. HERE I WAS CRIS-CROSSED 21/2 LANES OF TRAFFIC ON THE CROSS BRONX EXPRESSWAY WITH OTHER PEOPLE YELLING AT ME TO MOVE MY[XXX] VEHICLE OUT OF THE WAY AND I HAD ABSOLUTELY NO WAY OF MOVING IT BECAUSE THE REAR AXLE WAS JAMMED. AFTER NOT HAVING MY CAR FOR 1 MONTH TO BE EXACT, I WAS GIVEN BACK MY VEHICLE AND TOLD THAT THERE WAS DAMAGE TO THE REAR DIFFERENTIAL THAT CAUSED THE AXLE TO SEIZE UP. FORTUNATELY IT WAS COVERED BY WARRANTY. I DO NOT KNOW WHAT KIND OF DAMAGE COULD HAVE OCCURRED ESPECIALLY SINCE THIS CAR ONLY HAD 17,000 MILES ON IT AND WAS DRIVEN ONLY ON PAVED SURFACES. I SERIOUSLY THINK THE THERE WAS A DEFECT AND THAT IT SHOULD BE INVESTIGATED. *LA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2002 LEXUS RX300- GLENDALE, CA
WHILE GOING SLOW THE CAR ACCELERATES SUDDENLY, ALREADY THIS HAPPENED TWICE AND BOTH TIMES I HIT THE WALL. *JB
Source: NHTSA WEB SITE -
2002 LEXUS RX300- SAND SPRINGS, OK
THROTTLE BECAME STUCK ON 2002 LEXUS RX300 WHILE CAR WAS BEING DRIVEN CAUSING IT TO RAPIDLY ACCELERATE. CAR HAD TO BE TURNED OFF BEFORE IT COULD BE STOPPED. CAR WAS TOWED TO LEXUS DEALER. I WAS TOLD IT WAS JUST A "FREAK" ACCIDENT THAT A TINY PIECE OF PLASTIC HAD GOTTEN SUCKED INTO THROTTLE. I WANT TO BE SURE THIS WAS AN ACCIDENT AND IS NOT A DEFECT. *JB
Source: NHTSA WEB SITE