2004 LEXUS RX Complaints

THE DASHBOARD IS CRACKING AROUND THE PASSENGER SIDE AIRBAG. THE AIRBAG WAS DESIGNED WITH A CERTAIN AMOUNT OF RESISTANCE FROM THE DASHBOARD. MAJOR CONCERN WITH AIRBAG DEPLOYMENT SPEED WITH LESS RESISTANCE FROM DASHBOARD. ALSO CONCERN ABOUT FRAGMENTATION OF DASHBOARD DURING DEPLOYMENT. *TR

THE DASHBOARD CRACKED IN MULTIPLE PLACES.AND LOOKED AS IF IT WERE GOING TO FALL FROM THE CAR. I WENT TO LEXUS AFTER I READ ONLINE THAT SEVERAL CARS REPORTED THIS PROBLEM, BUT LEXUS WAS NOT GOING TO ISSUE A RECALL. I AGREED TO PAY HALF OF THE COST, BECAUSE THEY SAID IT WAS THE BEST THEY WOULD DO. I GAVE THEM $1604.00. IF THERE IS A RECALL, I WOULD LOVE TO GET THAT MONEY RETURNED TO ME. THEY DID A GOOD JOB FIXING IT, BUT IT SHOULD NOT HAVE HAPPENED. MY CAR IS GARAGED. THEY CLAIMED THAT THE PROBLEM OCCURRED BECAUSE THE CAR WAS KEPT OUTSIDE IN THE FLORIDA HEAT. MINE WAS NOT. THANK YOU FOR WORKING ON THIS PROBLEM. *TR

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ABNORMALLY VEERED FROM SIDE TO SIDE, AND ALSO BEGAN SHAKING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 126,000 AND THE CURRENT MILEAGE WAS 126,700.

THE AIR SUSPENSION HAS AN EXHAUST VALVE SOLENOID ON THE AIR SUSPENSION COMPRESSOR THAT STOPPED WORKING THAT CAUSES THE SUSPENSION TO FULLY EXTEND UPWARDS. WITH THE SUSPENSION FULLY EXTEND UPWARDS THE RIDE IS HARSH AND STABILITY.OF VEHICLE IS DECREASED. LEXUS WILL ONLY REPLACE THE WHOLE COMPRESSOR, THE QUOTED PRICE FOR PARTS AND LABOR IS $3500. *TR

THE DASHBOARD LEATHER MATERIAL HAS CRACKED INCOME APART ON TOP OF WHERE THE PASSENGER AIRBAG SITS. *TR

THE VEHICLE DASHBOARD HAS EXPERIENCED ABNORMAL CRACKING AND DECOMPOSITION THROUGHOUT. IT STARTED WITH HAIRLINE CRACKS WHICH SPREAD ALL THROUGH THE DASH. SINCE THE DASH STARTED TO TURN STICKY/GUMMY, PIECES OF THE DASH STARTED FALLING OFF NEAR THE ENDS (E.G. WHERE THE DASH MEETS THE GLOVE COMPARTMENT). OF CONCERN IS AIRBAG DEPLOYMENT IN CASE OF AN ACCIDENT. FOR EXAMPLE, SINCE THE DASH HAS BEEN COMPROMISED AND HAS CRACKS, WOULD THE AIRBAG DEPLOYMENT CAUSE THE DASH TO SPLINTER AND SHOOT PIECES AT THE CAR'S OCCUPANTS? WOULD THE STICKINESS OF THE DASH CAUSE THE AIRBAG DEPLOYMENT TO FAIL SINCE IT CAN STICK TO THE DASH DUE TO IT'S NEWLY ACQUIRED ADHESIVE PROPERTIES? VISIBILITY CONCERNS ARISE DUE TO THE REFLECTIONS OF THE DASH ON THE WINDSHIELD. SINCE THE DASH CAN NO LONGER BE KEPT CLEAN BECAUSE EVERYTHING STICKS TO IT, BOTHERSOME REFLECTIONS ARE CAST ON THE WINDSHIELD DURING CERTAIN LIGHTING CONDITIONS. THE LOCAL LEXUS DEALERSHIP AND LEXUS CORPORATE WAS NOTIFIED AND THEY INSPECTED THE VEHICLE. THEY SAID THE VEHICLE WAS NO LONGER COVERED UNDER WARRANTY AND SINCE MY VEHICLE HAD NOT BEEN SERVICED AT THE DEALERSHIP, THEY WOULD NOT PAY TO REPLACE THE DASH; THEY DID OFFER A 25% DISCOUNT FOR THE COST OF THE PARTS. FROM MY RESEARCH, IT APPEARS FAULTY MATERIALS MAY HAVE BEEN USED BY TOYOTA/LEXUS FOR A PERIOD OF SOME YEARS AS THERE ARE MANY REPORTS OF THIS SAME CONDITION HAPPENING TO OTHER OWNERS. SINCE THERE ARE SAFETY CONCERNS INVOLVED, I BELIEVE LEXUS SHOULD BE RESPONSIBLE AND REPLACE THE FAULTY DASHBOARDS. *TR

THIS IS NOT AN ACCIDENT COMPLAINT. MY CAR HAS A DEFECT IN THE DASH VINYL (CRACKS AND 2 HOLES) THAT I FEAR COULD EFFECT THE AIRBAG OPERATION IF IT WERE TO ACTIVATE. I UNDERSTAND LEXUS HAS RECOGNIZED THIS IS A COMMON MANUFACTURING DEFECT OF THESE MODELS BUT CLASSIFY IT ONLY AS A COSMETIC PROBLEM AND ONLY OFFER A REPLACEMENT AT THE OWNERS EXPENSE. HAS THERE BEEN ANY REPORTS OF AIRBAG PROBLEMS IN THESE VEHICLES? ANY LAWSUITS? *TR

I HAVE HAD AN ONGOING ISSUE WITH MY '04 LEXUS RX330. I AM CONCERNED BECAUSE THE ENGINE NEEDLE GOES INTO THE RED ZONE ALMOST IMMEDIATELY UPON DRIVING THE CAR. I HAVE HAD TO FILL UP THE COOLANT TANK EVERY 3 MONTHS. THE PROBLEM WAS JUST DIAGNOSED AS A CRACK IN THE RADIATOR. I FOUND A TSB FOR THIS ISSUE BUT AM THE 2ND OWNER AND WAS NEVER NOTIFIED. IT APPEARS THAT I AM OUT OF THE COVERAGE PERIOD. IS THERE CAUSE FOR CONCERN THAT THIS ISSUE COULD LEAD TO FURTHER DAMAGE TO THE CAR OR A SUDDEN DRIVING IMPAIRMENT? DOES A TSB = A RECALL? LEXUS HAS TOLD ME THAT THERE IS NOTHING THEY CAN DO FOR ME. *TR

TL* THE CONTACT OWNS A 2004 LEXUS RX 330. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE, THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE HARMONIC BALANCE PULLEY WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.

I WAS RECENTLY GIFTED MY MOTHER'S 2004 LEXUS RX330 AND HAVE BEEN NOTICING FOR SOME TIME NOW AN EXTENSIVELY CRACKED DASHBOARD THAT HAD BEEN GETTING PROGRESSIVELY WORSE FOR THE PAST SEVERAL YEARS. IN ADDITION, THERE ARE SEVERAL STICKY SPOTS ON THE DASH WHICH APPEARS TO BE MELTING MATERIAL. I HAVE SEEN THIS COMPLAINT ONLINE REPEATEDLY FROM OTHER RX330 OWNERS AND WAS WONDERING IF THERE IS A CLASS ACTION SUIT. THERE IS STILL AN EXTENDED WARRANTY ON THE CAR. AFTER CONTACTING THE DEALERSHIP IN MIAMI THEY HAVE REFUSED TO COVER THE ENTIRE COST OF REPAIR. THIS IS CLEARLY A MANUFACTURER DEFECT. *TR