2016 LEXUS RX Complaints

TL* THE CONTACT OWNS A 2016 LEXUS RX350. THE CONTACT STATED THAT THE VEHICLE'S BLIND SPOT MONITORING SYSTEM INTERMITTENTLY DID NOT FUNCTION ON THE PASSENGER SIDE WHILE DRIVING ON THE FREEWAY. WHEN THE FAILURE OCCURRED, THE INSTRUMENT PANEL WENT BLANK AND THE ELECTRICAL SYSTEM DID NOT FUNCTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE DIAGNOSTIC RESULTS WERE UNDETERMINED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 1,200.

COLLISION DETAILS: ' UNINTENDED ACCELERATION AND LOSS OF CONTROL STARTED ON I-5 SOUTH IN SANTA ANA. MANAGED TO EXIT ON 17TH STREET TO AVOID ANY ACCIDENT ON I-5. JUST AHEAD OF FAIRMONT WAS TRYING TO PARK THE CAR BUT THE VEHICLE UNINTENDEDLY ACCELERATED AGAIN. COULD NOT SLOW DOWN, SWERVED ON TO PAVEMENT/WALKWAY. COLLIDED ONTO IRON WROUGHT FENCE OF A SENIOR LIVING COMPLEX HEAD ON. ' COMPLETE DAMAGE AND LOSS OF FRONT AND PASSENGER SIDE OF THE CAR. NONE OF THE AIR BAGS CAME ON. NO INJURY TO THE DRIVER OR NOT TO ANY PEDESTRIANS. ' SANTA ANA POLICE ARRIVED AT SITE AND CHECKED DRIVER AND THE CAR. DUI NOT REPORTED BY SANTA ANA POLICE. LEXUS CORRESPONDENCE: ' SEVERAL TELEPHONE CALLS MADE WITHOUT ANY RESPONSE EXCEPT FOR CASE NO. 1604192441 ASSIGNED ABOVE. ' LEXUS ASSIGNED ENGINEERING ANALYSIS ASSOCIATES (EAA) FOR INVESTIGATION. ' LETTER WRITTEN AND MAILED (REGISTERED) TO LEXUS ON MAY 5, 2016. RESPONSE RECEIVED ONLY AFTER ONE MONTH ON JUNE 2, 2016. ' RESPONSE CONCLUDED THAT THE BRAKE SYSTEM WAS OPERATING AS DESIGNED AND WITHOUT ISSUE. NO INVESTIGATIVE REPORT PROVIDED. ' INSPECTION AND READ OUT OF EVENT DATA RECORDER COMPLETED ON APRIL 28, 2016. ' REQUESTED LEXUS BY PHONE TO FORWARD THE EVENT DATA RECORDER (EDR) REPORT. LEXUS FORWARDED EDR BUT NO CONCLUSIONS ARRIVED AT EXCEPT FOR ELABORATE FINDINGS TOWARDS AIR BAGS DEPLOYMENT. NO MENTION OF UNINTENDED ACCELERATION DUE TO FAULTY ELECTRONIC THROTTLE CONTROL (ETC) ASSOCIATED WITH THE BRAKING SYSTEM. PROBABLE CAUSES: (1)SUDDEN UNINTENDED ACCELERATION DUE TO MALFUNCTIONING OF ELECTRONIC THROTTLE CONTROL SYSTEM (ETCS) AND ASSOCIATED SENSORS WHICH HAS NO 'FAIL SAFE' MECHANICAL LINK BETWEEN GAS PEDAL AND ENGINE. (2) MALFUNCTIONING OF ABS ACTUATOR RESULTING IN IMPROPER TRACTION CONTROL, STABILITY CONTROL ACTIVATION AND REDUCING THE DIRECTIONAL CONTROL ASSISTANCE.

WHILE DRIVING WITH THE VEHICLE ON CRUISE CONTROL, THE VEHICLE WENT FROM 75 MPH TO 0 ON THE INTERSTATE. I WAS ABLE TO COAST INTO A NEARBY REST AREA. AT THIS POINT THE CAR WOULD START, BUT NONE OF THE SYSTEMS WOULD OPERATE. THE DASH DISPLAYED SEVERAL SYSTEM FAILURES TO INCLUDE THE HYBRID SYSTEM, CHECK ENGINE, PRE-COLLISION SYSTEM, BRAKING SYSTEM AND ALL-WHEEL DRIVE SYSTEM. THIS IS A BRAND NEW VEHICLE PURCHASED FROM A LEXUS DEALERSHIP. THE MILAGE AT THE TIME OF BREAKDOWN WAS ONLY 883 MILES. THE DEALERSHIP LABELED THIS EVENT AS A CATASTROPHIC FAILURE, BUT I HAVE RECEIVED NO VALID EXPLANATION AS TO WHAT HAPPENED TO THE VEHICLE.

I UNDERSTAND THAT MY CAR HAS A POSSIBLE PROBLEM WITH THE TAKATA AIR BAG AND I WANT THEM REPLACED BEFORE A DEATH OCCURS.

TL* THE CONTACT OWNS A 2016 LEXUS RX450H. WHILE DRIVING 60 MPH, THE FUEL GAUGE FAILED TO PROVIDE THE ACCURATE READING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK DESIGN WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

BRAND NEW CAR. ON FREEWAY MIDDLE LANE IN RUSH HOUR AND LOST THROTTLE. LUCKILYI ABLE TO GET OFF FREEWAY AND CALLED TOW TRUCK AND WENT TO DEALER. TOLD IT IS THROTTLE. 2 MONTH OLD CAR AND 1500 MILES. I AM SCARED IT SUDDENLY STOPPED WORKING AND AM GLAD I DID NOT MEET AN ACCIDENT BUT SCARED ABOUT THIS ESPECIALLY AS NEW CAR. THIS IS SAFETY HAZARD. CAR ERRORS ON PANEL WHEN IT FAILED SAID; ENGINE, THROTTLE, TRANSMISSION, AWD AND SAFETY ERROR

"TAKATA RECALL" THERE IS SOME SOUND FROM THE CAR WHEN EVER I TURN ON MY AIR CONDITIONER AND WHEN I FILED A CASE THEY ARE SAYING ITS DESIGN CHARACTERISTIC, WHERE AS THERE IS NO SUCH IN THEIR PREVIOUS DESIGNS OR OTHER MODELS AND ITS VERY IRRITATING AND DISTURBING WHILE DRIVING THE CAR WHICH MAKES ME TO DISTURB A LOT