2013 LEXUS RX 350 Complaints

VEHICICLE SHOT FORWARD GAINING SPEED WITH BRAKES FULLY APPLIED WHCH DID NOT ENGAGE THE BRAKE OVERRIDE OF ACCELERATION. RAN THROUGH THE GARAGE DOOR GAINING SPEED THEN COLLIDED WITH THE GARAGE BACK WALL. THERE WAS NO CONTROL OF THE VEHICLE. THE ADJACENT KITCHEN WALL COLLAPSED WHICH MOVED THE REFRIGERATOR FORWARD TRAPPING OUR TWO FRIENDS BETWEEN IT AND THE KITCHEN CABINETS ON THE PARALLEL WALL. THE AIR BAGS DID NOT DEPLOY EVEN THOUGH THE BLACK BOX INDICATED THE CAR HIT THE GARAGE WALL AT ABOUT 17 MPH. BLACK BOX SHOWED FULL THROTTLE AND TOTAL APPLICATION OF BRAKES. CAR WAS TOTALLY OUT OF CONTROL AND PRODUCED HORRIFYING RESULTS. ONE OF OUR FRIENDS LAPSED INTO A COMA THAT NIGHT AND WAS TAKEN OFF LIFE SUPPORT A WEEK LATER. THE OTHER FRIEND IS IN REHAB AFTER SUFFERING A BROKEN FEMUR, A BROKEN PELVIS, AND SEVERAL BROKEN RIBS. THERE IS NO DOUBT IN OUR MINDS THAT THE CAR WAS AT FAULT AND HAVE NOTED THAT MANY LEXUS VEHICLES HAVE EXPERIENCED WHAT WE HAVE LEARNED IS SUDDEN UNINTENDED ACCELERATION. THE FACT THAT THE AIR BAGS DID NOT DEPLOY AND AT A SPEED EXCEEDING THE NHTSA STANDARDS IS ANOTHER SERIOUS ISSUE WITH THE LEXUS. WE ARE HORRIFIED ABOUT THIS EVENT THAT HAS HAD SUCH TRAGIC CONSEQUENCES. PLEASE NOTE THIS OCCURED IN A RESIDENTIAL NEIGHBORHOOD.

DRIVING DOWN I-85S IN BETWEEN MORELAND AND GRANTVILLE, GA MY CAR MADE A THUMP SOUND AND THEN CUTOFF. I PULL THE CAR TO THE SIDE OF THE INTERSTATE TO SEE WHY IT CUT OFF. I EXITED THE CAR WITH MY PASSENGERS AND WE NOTICED SMOKE FROM THE ENGINE AREA. THE NEXT THING WE NOTICE IS THAT THE CAR CAUGHT FIRE AND WENT UP IN FLAMES.

LUG NUTS ON VEHICLE ARE 2 PIECE DESIGN WITH A DECORATIVE CAP THAT EXTENDS OVER THE PHYSICAL LUG NUT. OVER TIME, CORROSION BUILDS BETWEEN THE LUG NUT AND DECORATIVE CAP CAUSING LUG NUT CAP TO SWELL. EVENTUALLY, THE SWELLING IS SO SEVERE THAT THE FACTORY LUG WRENCH WILL NO LONGER FIT OVER THE LUG NUT. THIS IS A SAFETY CONCERN DUE TO NOT BEING ABLE TO REMOVE LUG NUTS IN THE EVENT OF A FLAT TIRE. VEHICLE IS EQUIPPED WITH 21MM LUG NUTS THAT SWELL TO 21.65-21.89 OR GREATER. THIS ONLY OCCURS ON NORTH AMERICAN-PRODUCED RX 350 VEHICLES. JAPANESE-PRODUCTION VEHICLES HAVE A ONE-PIECE STYLE LUG NUT THAT DOES NOT CORRODE LIKE THE TWO-PIECE STYLE.

WHILE DRIVING THE CAR ON THE HIGHWAY AND AROUND TOWN THE BRAKE MALFUNCTION MESSAGE COMES ON AND THE BRAKE LIGHT ILLUMINATES ALONG WITH THE ABS LIGHT AND THE VEHICLE STABILITY CONTROL LIGHT AND THE TRACTION CONTROL LIGHT. DIAGNOSTIC TROUBLE CODE C1428 IS STORED IN THE VEHICLE SELF-DIAGNOSTIC SYSTEM. THIS HAS HAPPENED ABOUT SIX TIMES IN THE LAST TWO MONTHS.

TL* THE CONTACT OWNS A 2013 LEXUS RX 350. WHILE DRIVING APPROXIMATELY 70 MPH ON A HIGHWAY, THE SUN ROOF FRACTURED WITHOUT WARNING. THERE WERE NO INJURIES. THE DEALER (GETTEL TOYOTA OF CHARLOTTE COUNTY, 1801 TAMIAMI TRAIL, PUNTA GORDA, FL 33950, (941) 347-6867) REPLACED THE PART. THE CONTACT WAS UNCERTAIN AS TO WHAT CAUSED THE FAILURE AND IF IT WOULD RECUR. THE DEALER AND THE MANUFACTURER STATED THERE WAS NO RECALL SO THE CONTACT WAS ADVISED TO REPLACE THE PART. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,000. *TT *TR

RECALL FORM ABS BRAKE MALFUNCTION/ACCUATOR ISSUE WAS CORRECTED PRIOR TO MY OWNING THE VEHICLE. THE SAME ISSUE OCCURRED TODAY WITH THE LIGHTS ILLUMINATING STATING "BRAKE FAILURE" "CHECK BRAKES". APPEARS TO BE A KNOWN ISSUE.

ON 3-2-2017, I WAS DRIVING 60-65 MPH IN MY 2013 LEXUS RX ON I-10 GOING WEST IN THE LEFT LANE TOWARD DOWNTOWN HOUSTON. SUDDENLY, I HEARD WHAT WAS A LOUD BANG ON MY ROOF - AND THEN SEVERAL SMALLER BANGS. ALMOST LIKE GUNSHOTS. I NEARLY WRECKED MY CAR BECAUSE IT STARTLED ME SO BADLY. WHAT APPEARED TO BE GLASS WAS FLYING OFF MY ROOF (THIS SOUNDED LIKE SPARKLERS). I COULD SEE IT THROUGH MY REAR VIEW MIRROR. SINCE I COULD NOT GET SAFELY OFF OF I-10, AS THE TRAFFIC WAS HEAVY AND WE WERE ALL GOING THE SPEED LIMIT OR OVER, I DROVE INTO DOWNTOWN HOUSTON, PARKED IN THE PARKING GARAGE AND THEN STEPPED UP ONTO THE CHASSIS TO SEE WHAT HAPPENED TO MY ROOF. MY ENTIRE SUNROOF WAS SHATTERING AND BOWING. IT WAS CLEAR TO ME THAT IT HAD EXPLODED FOR NO REASON. NOTHING HIT MY ROOF. I NEVER LEAVE MY CAR SITTING IN THE SUN AND IT HAD NOT GIVEN ME ANY PREVIOUS INDICATION OF PROBLEMS.

TAKATA RECALL . I BOUGHT THIS SUV JUST ABOUT YEAR AGO WITH 61K MILES ON IT AND NOW IT HAVE ABOUT 71K WHICH MEANS I ONLY DROVE IT FOR 10K MILES KEPT IT LIKE A BABY AND THE TRANSMISSION BUSTED AND PARTS FELL OUT HAVE TWO BIG HOLES . I REALLY NEED HELP .LEXUS DEALERSHIP WONT COVER IT BECAUSE THEY ARE SAYING I DONT HAVE WARRANTY ON IT . I BOUGHT THIS SUV FOR $35K . HOW CAN A DEALER SELL YOU A CAR WITH BAD TRANSMISSION. I HAVE NO WHERE TO GO .

I HAD BRAKED TO A STOP ON A CITY STREET IN BUMPER-TO-BUMPER TRAFFIC THAT WAS STOPPED FOR A RED LIGHT. SUDDENLY AND UNEXPECTEDLY, MY CAR ACCELERATED FORWARD THOUGH MY FOOT WAS STILL ON THE BRAKE. IT MADE A NOISE LIKE THE ENGINE WAS ACCELERATING. MY CAR LURCHED FORWARD AND STRUCK THE CAR IN FRONT. AS HE MOVED FORWARD, MY CAR AGAIN STRUCK IT. I HAD TO PUT MY CAR IN PARKING GEAR TO GET IT TO STOP MOVING. I HAD MY CAR TOWED TO THE LEXUS DEALER. THEY CHECKED AND SAID THEY COULD FIND NOTHING WRONG AND THEY COULDN'T REPLICATE THE PROBLEM. I ASKED THEM TO CHECK THE EVENT DATA RECORDER THAT I HAD READ ABOUT ONLINE. THEY SAID THE CAR HAD NO SUCH THING. NOBODY SHOULD DRIVE THIS CAR - SOMEBODY COULD GET HURT BADLY IF THAT UNINTENDED ACCELERATION HAPPENS AGAIN. I LEASE THIS CAR AND WILL TERMINATE THE LEASE. I HOPE WHOEVER THINKS OF BUYING THIS CAR WILL SEE THIS REPORT AND STAY AWAY FROM IT. IT IS UNSAFE.

VEHICLE UNEXPECTEDLY ACCELERATED FROM A STANDING STOP COLLIDED WITH OTHER VEHICLES AND WAS DECLARED A TOTAL LOSS. TOYOTA EXAMINED THE EVENT DATA RECORDER. THEY SAID THEY TEST DROVE THE VEHICLE (IMPOSSIBLE AS IT WAS NOT ABLE TO BE DRIVEN). THEY SAID THE FLOOR MAT WAS UNSECURED (NOT SO I CHECKED IT AS DID THE LOCAL POLICE). THE LETTER FROM TOYOTA IS A COMPLETE WHITEWASH OF WHAT HAPPENED. I HAVE THE RESULTS OF THE EVENT DATA RECORDER.