2007 LEXUS RX HYBRID Complaints

TL*THE CONTACT OWNS A 2007 LEXUS RX400H. WHILE DRIVING APPROXIMATELY 20 MPH ON NORMAL ROAD CONDITIONS PRESSURE WAS APPLIED TO THE BRAKE PEDAL, FOLLOWED BY AN UNINTENDED ACCELERATION. THE DRIVER CONTINUOUSLY APPLIED PRESSURE TO THE BRAKE PEDAL; HOWEVER, THE VEHICLE FAILED TO SLOW DOWN AND CRASHED INTO THE PROCEEDING VEHICLE. THERE WERE NO INJURIES. THE POLICE WAS NOT NOTIFIED. THE CONTACTS VEHICLE WAS ABLE TO BE DRIVEN FROM THE SCENE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REPAIRS AT THE COST OF $4,500. THE FAILURE MILEAGE WAS 33,000.

I HAVE A 2007 LEXUS 400H. I HAVE OWNED THE CAR SINCE NOV. 2006. ON TWO OCCASIONS THE LOW TIRE PRESSURE NOTIFICATION WARNING HAS ACTIVATED. ON THE FIRST OCCASION I JUST ADDED AIR TO ALL FOUR TIRES AND THE WARNING LIGHT TURNED OFF. HOWEVER ON THE SECOND OCCASION WHEN I PLACED THE CORRECT AIR PRESSURE IN COLD TIRES AS SPECIFIED BY THE MANUFACTURE AND TRIED TO RESET THE TIRE PRESSURE MONITORING AND REGULATING SYSTEM, THE SYSTEM WOULD NOT ALLOW ME TO DO SO. WHEN I CONTACTED THE DEALERSHIP, I WAS TOLD THAT THE CAR'S TIRE MONITORING SYSTEM WOULD NOT ALLOW THEM TO ACTIVATE THE SYSTEM AT THE CORRECT COLD TIRE PRESSURE WHICH IN THIS CASE IS 30PSI AND THEY HAD TO PUT 4 EXTRA POUNDS OF PRESSURE IN EACH TIRE TO TURN OFF THE WARNING IMAGE ON THE INSTRUMENT PANEL. I FEEL THIS IS UNSAFE AND THE MANUFACTURE SHOULD CORRECT THIS IF THIS IS IN DEED THE PROBLEM. DO YOU HAVE ANY COMPLAINANTS OF THIS NATURE AND CAN YOU ADVISE. *TR

TL*THE CONTACT OWNS A 2007 LEXUS RX400H. WHILE DRIVING 3 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING TO APPROXIMATELY 25 MPH. THE VEHICLE CRASHED INTO A WALL AND THE DRIVER SUSTAINED BRUISES TO HER CHEST AND KNEES. AS OF NOVEMBER 1, 2007, THE MANUFACTURER HAD NOT INSPECTED THE VEHICLE. THEY STATED THAT IT COULD TAKE 4-6 WEEKS BEFORE THE VEHICLE COULD BE INSPECTED. THE CONTACT FELT THAT THE ACCELERATOR PEDAL CAUSED THE FAILURE. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 1,500.

TL*THE CONTACT OWNED A 2007 RX400 LEXUS HYBRID. WHILE DRIVING 35 MPH AND ENGAGING THE BRAKES, THE MAT WAS BETWEEN THE ACCELERATOR AND THE BRAKES PREVENTED THE CONTACT FROM BRAKING. THE CONTACT CRASHED INTO A VEHICLE ON THE DRIVER'S SIDE REAR. THE CONTACT'S VEHICLE WAS TOTALED. THE OTHER VEHICLE SUSTAINED DAMAGE TO THE DRIVER'S SIDE BUMPER, THE BACK WINDOW SHATTERED, AND THE DRIVER'S REAR WHEEL WELL WAS DAMAGED. THE CONTACT SUSTAINED INJURIES TO HER CHEST AND BACK WHEN THE DRIVER'S SIDE AIR BAG DEPLOYED. THE DRIVER'S SIDE FOOT AIR BAG ALSO DEPLOYED. PICTURES ARE AVAILABLE. THE PURCHASE DATE WAS 08/04/2007. A POLICE REPORT IS AVAILABLE. THE DEALER INFORMATION IS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 2,300.

TL*THE CONTACT OWNS A 2007 LEXUS RX400H. THE CONTACT STATED THAT THE MAP NAVIGATION SYSTEM FORCED THE VEHICLE TO STOP IN ORDER TO VIEW THE MAP. THE MANUFACTURE STATED THE SYSTEM WAS DESIGNED THAT WAY. THE CURRENT AND FAILURE MILEAGE WERE 21,000. UPDATED 10/23/07 *TR

REPEATED AIRBAG DEFECT IN LEXUS 2007 RX 400H : 2007 LEXUS 400H (HYBRID) HAS BEEN HAVING AIR BAG SAFETY PROBLEMS. THE CAR WAS PURCHASED DEC 16, 2006 FROM MAGNUSSEN LEXUS IN FREMONT, CA. IT CURRENTLY HAS ABOUT 7000 MILES. THE PROBLEM STARTED SOON AFTER THE PURCHASE, IN APRIL 2007 THE AIR BAG LIGHT CAME ON AND STAYED ON. WE TOOK THE CAR TO THE DEALER TO GET IT TAKEN CARE OF. THE 1ST VISIT TO THE CAR DEALER (MAGNUSSEN LEXUS OF FREMONT, CA) INVOLVED THEM ADJUSTING THE PIN CONNECTORS TO FIX WHAT THEY THOUGHT WAS THE RIGHT SIDE SQUIB MALFUNCTION. THE PROBLEM REAPPEARED ON 20TH APRIL 2007. THE DEALER INDICATED THAT THEY THOUGHT THE WIRING WAS LOOSE AND TIGHTENED THE WIRING CONNECTOR UNDER THE DRIVER SEAT. THE PROBLEM REAPPEARED ON MAY 02, 2007. THE SERVICE TECHNICIAN FOUND CODES B0016 AND B0017, FOUND THE LEFT AND RIGHT WIRING HARNESS BAD, HAD IT INSPECTED BY A LEXUS FACTORY FIELD ENGINEER. THE TECHNICIAN REPLACED LEFT AND RIGHT FLOOR HARNESS. THE CAR STAYED AT THE DEALER FOR 3 WEEKS (PICKED UP ON MAY 22ND) WHERE IN THE PROBLEM WAS IDENTIFIED IN THE RIGHT AND LEFT WIRING HARNESS. THE ENTIRE WIRING WAS CHANGED. THE PROBLEM REAPPEARED AGAIN IN A FEW DAYS (MAY 25TH, 2007) AND THE CAR HAS NOW BEEN WITH THE DEALER SINCE THEN, STILL ATTEMPTING TO FIND A COMPREHENSIVE FIX. LEXUS HAS BEGUN DISCUSSIONS WITH US REGARDING REPURCHASE OF THIS VEHICLE, AND OFFICIALLY COMMUNICATED THAT VIA A LETTER DATED JUNE 25, 2007. THE STATUS OF THE REQUEST IS STILL UNKNOWN DESPITE REPEATED CALLS TO LEXUS CORPORATE TO FIND OUT THE NATURE AND EXTENT OF THE PROBLEM AND THE INTENDED RESOLUTION. *JB