2005 LEXUS RX330 Complaints

MY AIR VENTS CONSTANTLY EMIT A WHITE POWDERY SUBSTANCE THAT COLLECTS ON THE DASHBOARD AND WITHIN THE VENTS. I HAVE COMPLAINED TO THE DEALERSHIP WITH CONCERNS OF WHAT I AM INHALING INTO MY LUNGS AND WAS TOLD THAT THE CALCIUM COATING IS COMING OFF OF A TUBE OR WIRE AND THE CALCIUM THEN GETS BLOWN OUT OF THE AIR VENTS INTO THE PASSENGER COMPARTMENT. THEY ALSO STATED THAT THE SUBSTANCE IS NOT HARMFUL IF INHALED BUT I AM NOT SURE I BELIEVE THAT. THE REPAIR COST WOULD BE THOUSANDS OF DOLLARS BECAUSE THEY HAVE TO REMOVE MY ENTIRE DASHBOARD TO REACH THE FAULTY PART. LEXUS STATED THEY OFFERED TO PAY 50% OF REPAIR/REPLACEMENT COSTS AND I DO NOT FEEL THAT I SHOULD PAY A PENNY AS I HAVE DONE NOTHING TO CAUSE THE PROBLEM. *TR

DASHBOARD HAS BEEN CRACKING TO NO FAULT OF MY OWN- I LIVE IN FLORIDA AND IT CRACKS DUE TO HEAT AND NOW THE WHOLE DASHBOARD IS CRACKING AND PIECES FALLING OFF. *JS

MY DASH IS EXPERIENCING CRACKS IN THE DASH AT THE AIR BAG LOCATION. THE DASH IS FALLING APART AND HAS SEVERAL CRACKS THE LENGTH OF THE DASH AND CLOSE TO THE AIR BAG LOCATION. I KEEP MY VEHICLE MAINTAINED AND MOST PEOPLE WOULD SAY I AM EXCESSIVE ABOUT KEEPING MY VEHICLE CLEAN AND LOOKING SHOW ROOM CONDITION. MY DASH IS ALSO CRACKING AROUND THE RADIO AREA. THESE ARE SMALL CRACKS BUT ARE STILL THERE. I AM CONCERNED ABOUT THE EFFECTIVENESS OF AIR BAGS THAT COME FROM BEHIND THE DASH TO OPERATE. I BELIEVE THIS FROM DIRECT AFFECTS OF HOW THE AIR BAGS WHERE MOUNTED BEHIND THE DASH. WE ALL THE RECALLS ON AIRBAGS I ALSO CONCERNED THAT MY VEHICLE HAS A AFFECT OR DEFECTIVE AIR BAGS. SINCE THE AIR BAGS ARE LOCATED BEHIND THE DASH AND ARE PART OF THE DASH PANEL I FEEL THIS SHOULD BE INVESTIGATED TO ENSURE THAT THE AIR BAGS ARE NOT LEAKING OR AFFECTING THE DASH PANEL. WITH SO MANY COMPLAINTS ABOUT CRACKING DASH PANELS IN LEXUS VEHICLES WHICH ARE SUPPOSE TO BE A HIGH QUALITY VEHICLE I FEEL IT SHOULD NOT BE CRACKING OR COMING APART AND THAT LEXUS SHOULD REPLACE THE DASH PANEL AND AIR BAGS TO ENSURE SAFETY TO DRIVER AND FRONT PASSENGER. MY VEHICLE LOOKS SHOW ROOM CONDITION RIGHT NOW AND HAS A LITTLE OVER 100,000 MILES ON IT AND HAS BEEN SERVICED AT OUR LOCAL LEXUS DEALER. THE DEALER COSTS ARE MUCH MORE THAN PRIVATE REPAIR STATION BUT BEING AFRAID TO TAKE THESE REPAIR CENTER THAT THE DEALER WILL SAY THE WARRANTY IS VOID OR THAT I DID SOMETHING WRONG. I LOVE MY LEXUS AND IT RUNS JUST AS GOOD AS IT DID THE FIRST DAY I PURCHASED IT. MY DEALER HAS BEEN HELPFUL AND COURTESY TO ME EVERY TIME I GO IN FOR SERVICE. JUST CONCERNED ABOUT THE DASH AND AIR BAGS. THANKS FOR YOUR TIME AND CONSIDERATION. *TR

TL* THE CONTACT OWNS A 2005 LEXUS RX330. WHILE DRIVING APPROXIMATELY 30 MPH, THE HEADLIGHT DIMMER CREATED POOR VISIBILITY. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE DEALER STATED THAT THE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000. UPDATED 03/24/15*LJ UPDATED 9/18/2017*CN

1. I HAVE ALWAYS KEPT MY CAR IN A GARAGE & ONLY USED PRODUCTS RECOMMENDED & BOUGHT DIRECTLY FROM LEXUS. UPON ENTERING MY VEHICLE MY DAUGHTER NOTICED A LARGE CRACK IN THE DASH RUNNING FROM BOTTOM SIDE OF GLOVE COMPARTMENT TO TOP OF DASH. PIECES THAT FALL OFF CRUMBLE TO DUST THE SECOND THEY'RE TOUCHED. MY LOCAL DEALERSHIP TOLD ME THEY'VE HAD HUNDREDS OF CARS COMING IN W THE SAME ISSUE AND IT WOULD BE $1500 FOR THE REPLACEMENT AND THAT DIDN'T INCLUDE LABOR! 2. MY MOON(SUN) ROOF STOPPED WORKING LITERALLY JUST ONE DAY WOULDN'T CLOSE ALL THE WAY. I HAD TO HAVE THE DEALERSHIP CUT THE CABLE SO THEY COULD CLOSE IT SO RAIN ETC DIDN'T LEAK INTO MY VEHICLE. AGAIN THERE WAS NO REASON FOR THIS! I WAS TOLD AGAIN THE PART WAD AT LEAST $1500 NOT INCLUDING LABOR..... HOW COINCIDENTAL IT'S THE SAME PRICE AS REPLACING MY DASH. 3. WHEN I PURCHASED THE VEHICLE FROM LEXUS I WAS GIVEN A "PAINT PEN" FOR SOME LIGHT SCRATCHES THAT WERE FROM THE PREVIOUS OWNER (I BOUGHT THE CAR WITH A LITTLE OVER 3000 MILES ON IT IN 2007)AND I ASKED THEM TO USE IT SO I WOULDN'T HAVE TO WORRY IF I APPLIED IT WRONG. AFTER THE REPAIR GENTLEMAN DID A FEW SPOTS I STOPPED HIM BECAUSE YOU COULD SEE EXACTLY WHERE HE HAD APPLIED IT, IT WAS RAISED AND THE COLOR WAS OFF. THEY SAID THERE WAS NOTHING THEY COULD DO TO FIX IT. NOW THESE ISSUES WERE NOT DUE TO ANY ACCIDENT OR IMPROPER DRIVING OR HAVING SOME INEXPERIENCED MECHANIC DOING WORK. I HAVE LEXUS TAKING CARE OF MY SERVICES ETC AND THESE PROBLEMS ARE EXPENSIVE AND SOMETHING I SHOULD NOT HAVE HAD TO DEAL WITH. I AM FLABBERGASTED THAT LEXUS/TOYOTA WILL NOT STAND BEHIND THEIR PRODUCTS AND FIX ISSUES THAT HUNDREDS OF THOUSANDS OF OWNERS ARE HAVING. I WANT LEXUS TO CORRECT THIS FOR MYSELF AND THE OTHER OWNERS THAT ARE VOICING THEIR CONCERNS. AS IT STANDS MANY OF US WILL NEVER BUY ANOTHER LEXUS AGAIN BECAUSE OF THESE ISSUES.

VEHICLE INVOLVED IN A SINGLE VEHICLE CRASH AND THE AIRBAGS FAILED TO DEPLOY UPON IMPACT WITH CENTER DIVIDE AT AN APPROXIMATE SPEED OF 45 MPH. *TR

VEHICLE FAILED INSPECTION DUE TO POWER STEERING RACK LEAKING.. WAS REFERRED TO DEALERSHIP WHO SAID THEY COULD DO NOTHING ABOUT IT.. CALLED LEXUS CUSTOMER ASSISTANCE CENTER, TWICE, AND HAVE STILL NOT GOTTEN ANY SATISFACTION OR RESOLVE. SO MUCH FOR LEXUS QUALITY.. *TR

I TOOK MY CAR INTO PARK PLACE LEXUS IN PLANO TO HAVE THEM FIX MY AIR BAG. IT IS NOT FUNCTIONING. THE LIGHT SHOWS THAT THE AIR BAG WILL NOT COME ON. AFTER HAVING THE DEALER TRY TO FIX THE AIR BAG FIRST AT A COST OF $99.00 THEN A COAT OF $230.00 IT IS STILL NOT FIXED. WHAT CAN I DO TO HAVE THIS FAULTY PART FIXED?I DO NOT BELIEVE THAT IT IS SOMETHING I SHOULD BE PAYING FOR. *TR

IN THIS GARAGE KEPT VEHICLE, THE DASH OVER THE AIRBAG HAS CRACKED ALL THE WAY ACROSS, IN MULTIPLE CRACKS. GIVEN THE LOCATION OVER THE AIRBAG IT IS CONCERNING THAT THE INTEGRITY OF THE AIRBAG IS IN QUESTION. *TR

BOUGHT THIS CAR USED 3/2011. ON 10/26/14 WHILE DRIVING DOWN THE INTERSTATE THE CAR BEGAN MAKING A WHINING NOISE & THEN COMPLETELY STOPPED. WOULD ONLY GO FORWARD A FEW FEET, BACKWARD A FEW FEET & THEN NOTHING. HAD THE CAR TOWED & DISCOVERED THAT TRANSMISSION WAS BAD. ALREADY HAD TO REPLACE A TRANSMISSION IN 2002 RX300 & KNEW THAT YEAR MODEL WAS NOTORIOUS FOR BAD TRANS BUT HAD RESEARCHED THIS YEAR MODEL & TRANS PROBS DID NOT SEEM TO BE AN ISSUE. AFTER DIAGNOSIS I RESEARCHED THE SERVICE RECORDS ONLINE & DISCOVERED THE TRANSMISSION HAD ALREADY BEEN REPLACED IN THIS SAME CAR ON 10/26/2010 AT 102K MILES. (HOW IRONIC - 4 YEARS TO THE DATE THE TRANSMISSION IS OUT AGAIN!) I PURCHASED THE CAR WITH 103K MILES APPROX 5 MONTHS AFTER THE TRANS WAS REPLACED. MY CAR NOW HAS 196,625K MILES & THE TRANSMISSION IS BAD AGAIN. SPOKE WITH NALLEY LEXUS & WAS INFORMED THAT THEY HAD REPLACED THE TRANS IN 2010 WITH A BRAND NEW TRANSMISSION. NOW AT APPROX 94K MILES THE TRANS IS BAD AGAIN??? THIS DOES NOT SEEM NORMAL! I FEEL LIKE THERE SHOULD BE SOME REIMBURSEMENT FOR ME HAVING TO REPLACE THE TRANS IN THE SAME CAR AGAIN! SOMETHING IS MAKING THE TRANSMISSION GO OUT. AS EXPENSIVE AS THESE CARS ARE - YOU WOULD THINK THE PARTS - ESPECIALLY THE TRANSMISSION - WOULD HOLD UP BETTER. *TR