2005 LEXUS RX330 Complaints

THE DASHBOARD HAS BEEN MELTING AND CRACKING SINCE JUNE 2009. IT HAS CONTINUED TO DETERIORATE THROUGH THE YEARS TO THE POINT THAT ITS FALLING APART. *TR

THE DASHBOARD OF MY VEHICLE HAS BEEN MELTING AWAY AND CRACKING. THE LEATHER HAS COMPLETELY COME OFF IN SOME AREAS AND THE ENTIRE DASHBOARD HAS CRACKS. I CONTACTED LEXUS ABOUT THIS ISSUE BECAUSE IT IS OBVIOUSLY A MANUFACTURES DEFECT. LEXUS HAS BEEN UNRESPONSIVE IN TRYING TO REPAIR MY VEHICLE STATING I AM OUT OF WARRANTY. PLEASE HELP! *JS

TL* THE CONTACT OWNS A 2005 LEXUS RX330. WHILE DRIVING APPROXIMATELY 2 MPH INTO HIS DRIVEWAY, THE CONTACT REMOVED HIS FOOT FROM THE ACCELERATOR PEDAL IN ORDER TO DEPRESS THE BRAKE PEDAL. THE VEHICLE ACCELERATED ON ITS OWN AND CRASHED INTO THE HOUSE. THE CONTACT WAS UNINJURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 74,658. UPDATED 8/28/14*CN UPDATED 11/28/2014 *JS

IN 2009 MY DASHBOARD STARTED CRACKING AND PEELING. I TOOK IT TO LEXUS OF THE PALM BEACHES, WHERE I BOUGHT IT FROM AND THEY REFUSE TO REPAIR IT. THEY TOLD ME THAT I WOULD HAVE TO PAY 2000. FOR THE REPLACEMENT DASHBOARD. I CALLED THE CORP. OFFICER AND COMPLAINED AND RECEIVED A LETTER STATING THAT THEY WOULD GIVE ME 25% OFF FOR THE REPLACEMENT DASHBOARD. THAT WAS UNACCEPTABLE BECAUSE THEIR PRODUCT HAS A DEFECT. I STILL OWN THIS VEHICLE AND THE DASHBOARD IS TOTALLY RIPPED UP. I AM AFRAID THAT THE AIRBAG IS GOING TO BLOW OUT AND CAUSE ME OR MY CHILDREN INJURY. AS OF NOW LEXUS OF THE PALM BEACHES STILL REFUSE TO REPAIR THE DASHBOARD! I AM SEEKING THE ATTORNEY WHO HAS NOW FILED A LAW SUIT. *JS

DASHBOARD AND SIDE DOOR INSIDE PANELS ARE MELTING AND CHIPPING OFF. SOMETIMES BECOMES EXTREMELY STICKY AND HOT. THERE IS A GLARE AT TIMES WHEN DRIVING DURING HEAT OF DAY. *JS

LEAKING POWER STEERING RACK ASSEMBLY. SEEMS TO BE A VERY COMMON PROBLEM WITH THESE RX330'S. ADVISED I NEED A NEW RACK & PINION ASSEMBLY. LEXUS NEEDS A RECALL FOR THIS ISSUE, TOO MANY COMPLAINTS! ALSO TOLD NEED TO REPLACE HEADLIGHT BALLIST! *TR

REPLACED THE FRONT BRAKE PADS AND ROTORS YESTERDAY ON MY 2005 LEXUS RX330, ON THE PASSENGER SIDE I NOTICED THE INNER TIE ROD BOOT DETERIORATED AND SURROUNDED BY OIL AND/OR GREASE LEAKING. I WAS BAFFLED BY THE POOR CONDITION THIS BOOT WAS IN, TRYING TO FIGURE OUT WHAT AND HOW THIS WAS CAUSED. DURING MY RESEARCH ONLINE, I SOON DISCOVERED SEVERAL COMPLAINTS OF THE SAME DEFECT. THE FIX IS TO REPLACE THE RACK & PINION DUE TO A FAULTY SEAL THAT HAS CAUSED POWER STEERING FLUID TO LEAK INTO THE INNER TIE ROD BOOT AND BREAK DOWN AND DISINTEGRATE THE RUBBER BOOT. A VERY COSTLY REPAIR, THAT I FEEL THE CONSUMER SHOULDN'T HAVE TO ABSORB, BEING LEXUS IS AWARE OF THIS DEFECT. I HAVE 135,000 MILES ON MY RX330. I BOUGHT A LEXUS FOR THE SOLE PURPOSE OF RELIABLITY AND LONGEVITY. I'M WONDERING IF I MADE THE WRONG CHOICE..... ANY HELP IN THIS MATTER WOULD BE GREATLY APPRECIATED. *TR

2005 RX330 DASHBOARD STARTED CRACKING OVER THE PASSENGER SIDE AIR BAG AND AIR VENT ON PASSENGER SIDE...CALLED DEALER AND DIDN'T GET ANYWHERE. BEGAN LOOKING UP INFORMATION ON GOOGLE ON HOW TO REPAIR DASHBOARDS AND FOUND MANY COMPLAINTS LISTED AND THAT THE DASHBOARDS WERE OBVIOUSLY DEFECTIVE, BUT LEXUS NOT CORRECTING THE PROBLEMS. CONFRONTED DEALER WHO SOLD THE CAR AND HE THEN ADMITTED THAT IT IS A KNOWN PROBLEM..I COULD EITHER REPLACE THE DASH FOR AROUND $2000 OR TRY TO PATCH/REPAIR IT. CALLED AND SOME REPAIR SHOPS WOULD NOT REPAIR MY DASH BECAUSE THE DAMAGE WAS RIGHT WHERE THE AIRBAG IS ON THE PASSENGER SIDE AND THEY WOULDN'T TOUCH IT. HOW CAN A LUXURY CAR MANUFACTURER GET AWAY WITH DEFECTIVE DASHBOARDS? IF THE DASHBOARD CRACKS MORE SEVERELY, WILL THE AIRBAG DEPLOY? ONE REPAIR COMPANY SAID THAT THEY HAVE SEEN THESE DASHBOARDS CRACK SO BAD THAT THEY LOOK LIKE A SPIDER WEB OVER THE WHOLE DASH. IS THIS SAFE TO CONTINUE DRIVING LIKE THIS? *TR

VEHICLE'S SVC SYSTEM MALFUNCTIONS WHICH CAUSES THE VEHICLE'S STEERING TO OPERATE ERRATICALLY-PARTICULARLY AT SPEEDS ABOVE 50MPH. PLEASE INVESTIGATE THIS MATTER. *TR

I WILL ADD MY COMPLAINT TO PREVIOUS REPORTER. I HAVE HAD TO REPLACE THE HEADLAMP 2 TIMES DUE TO WATER IN THE ASSEMBLY OF THE HEADLAMP. THE RIGHT SIDE HEADLIGHT FAILED. THERE IS MOISTURE UNDER THE GLASS WHICH SHORTED OUT THE LIGHT. ONLINE I HAVE SEEN HUNDREDS OF COMPLAINTS ABOUT THIS HAPPENING TO THE SAME MODEL LEXUS. THE REPAIR FOR THIS HEADLIGHT RUNS OVER $1,500. LEXUS CORPORATION REFUSES TO TAKE RESPONSIBILITY FOR AN OBVIOUS DESIGN FLAW. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR