2004 LEXUS RX330 Complaints
View complaints related to 2004 LEXUS RX330. The complaints found here are submitted by actual consumers with first hand experience. There are more than 280 complaints submitted for the 2004 LEXUS RX330. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2004 LEXUS RX330- CLAIRMONT, FL
TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THAT THERE WERE CRACKS ON THE DASHBOARD ON TOP OF THE AIR BAG AND OTHER LOCATIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THE DEALER PROVIDED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 105,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 LEXUS RX330- HOMEWOOD, CA
2004 LEXUS RX330. CONSUMER WRITES IN REGARDS TO VEHICLE CRASH AND RECALL NOTICE CONCERNING FLOOR CARPET COVER AND RETENTION CLIPS *TGW THE CONSUMER STATED HIS FOOT SLIPPED OFF THE BRAKE PEDAL AND SHATTERED THE GARAGE DOOR AND STOPPED ONLY AFTER HITTING THE OPPOSITE WALL AND STORAGE. THE CONSUMER STATED THE DAY AFTER THE INCIDENT, HE RECEIVED A RECALL LETTER IN THE MAIL, REGARDING THE ACCELERATOR PEDAL.
Source: CONSUMER LETTER -
2004 LEXUS RX330- LAYTONSVILLE, MD
FAILURE OF MY 2004 LEXUS RX 330 HEIGHT AIR SUSPENSION COMPONENTS CAUSING THE AIR SUSPENSION TO POSITION MY CAR IN THE HIGHEST SETTING. I HAVE THE SAME TROUBLE AS ODI ID NUMBER 10314023 EXCEPT MINE BEGAN TO FAIL (CLICK) AT AROUND 39,300 MILES. I STARTED HEARING A CLICKING SOUND BACK IN JUNE 2008 WHEN I STARTED THE CAR FOR ABOUT 60 SECONDS. AFTER THE CLICKING STOPPED A LED ON THE DASH BOARD INDICATED THE HYDRAULIC HEIGHT ADJUSTMENT LIFT WAS OFF. THE CODE THE LEXUS TECHNICIAN READ FROM THE CAR INDICATED AN AIR SUSPENSION CODE C1735 FOR SUSPENSION EXHAUST SOLENOID. THE SERVICE TECHNICIAN AT THE DEALERSHIP TOLD ME THAT MY WARRANTY EXPIRED SIX MONTHS EARLIER (MY MILEAGE WAS 39,514). THE COST TO REPLACE THE SOLENOID WAS $1100 IN 2008. I WAS SURE A RECALL WOULD BE ISSUED SO I DID NOT PAY TO HAVE IT REPLACED. OVER THE NEXT TWO YEARS THE RX330 WOULD RISE AND FALL LIKE IT HAD A MIND OF ITS OWN. AT MY 60,000 MILE CHECKUP THE COST TO REPAIR THE AIR SUSPENSION WAS $3,000. I DECLINED THE REPAIR AT THAT TIME DUE TO LACK OF FUNDS. I OPENED A COMPLAINT WITH LEXUS ON JUNE 19, 2012 AFTER A COLLEAGUE OF MINE STARTED HEARING THE FAMILIAR CLICKING SOUND IN HIS 2004 LEXUS RX330. I ALSO FOUND THE COMPLAINT LISTED ABOVE. OUR VIN NUMBERS ARE IDENTICAL OUT TO 11 DIGITS WITH THE EXCEPTION OF THE CHECK DIGIT (9TH POSITION). LEXUS MOST DEFINITELY HAS A DEFECT IN THEIR RX330 EXHAUST SOLENOID VALVE CIRCUIT. I RECEIVED A CALL FROM LEXUS ON JUNE 26, 2012. THE WOMAN TOLD ME THAT THE DISTRICT PARTS AND SERVICE MANAGER HAD REVIEWED MY LEXUS MAINTENANCE REPORTS FROM THE DEALER AND DENIED MY REQUEST FOR HELP. I GAVE THE WOMAN THE ODI COMPLAINT NUMBER ABOVE AND ASKED HER TO PLEASE HAVE THE SERVICE MANAGER RESEARCH THE COMPLAINT AND VIN NUMBER BECAUSE THE TWO RX330 AIR SUSPENSION FAILURES MUST BE RELATED!! THE DISTRICT SERVICE MANAGER DECLINED MY REQUEST FOR REPAIR AGAIN. *TR
Source: NHTSA WEB SITE -
2004 LEXUS RX330- SANTA BARBARA, CA
TL* THE CONTACT OWNS A 2004 RX330 LEXUS. THE CONTACT STATED THAT THE PASSENGER SIDE REARVIEW MIRROR EXPLODED FROM THE CASING. IN ADDITION, AN UNKNOWN LIQUID LEAKED FROM THE MIRROR AFTER THE FAILURE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE VEHICLE HAD TO HAVE STRUCK SOMETHING IN ORDER TO CAUSE THE FAILURE. THE CONTACT THEN TOOK THE VEHICLE TO A LOCAL MECHANIC AND WAS ADVISED THAT IT APPEARED AS IF THE MIRROR EXPLODED INDEPENDENTLY, WHICH WAS HANGING FROM THE VEHICLE BY SEVERAL WIRES. THE FAILURE AND THE CURRENT MILEAGE WAS 77,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 LEXUS RX330- WILLINGBORO, NJ
AFTER A RAIN STORM, MY DRIVER SIDE HEADLIGHT WAS FILLED WITH WATER AND THE LIGHT DOES NOT TURN ON. THE LEXUS DEALER QUOTED ME PRICE OF $1566.23 TO REPLACE. I LEARNED OF A CLASS ACTION LAWSUIT AGAINST TOYOTA FOR FAILURE TO ADDRESS THIS WIDE SCALE PROBLEM. PLEASE INCLUDE MY COMPLAINT IN THIS MATTER. *TR
Source: NHTSA WEB SITE -
-
2004 LEXUS RX330- SILVER SPRING, MD
LIKE MANY OTHER PEOPLE, I AM COMPLAINING ABOUT THE HEADLIGHT CONDENSATION ON MY LEXUS RX330. THE PASSENGER SEAT HEADLIGHT FOGS UP SO THAT IT IS VERY CLOUDY. THIS AFFECTS THE QUALITY OF THE LIGHT BEAM AT NIGHT AS IT MAKES THE LIGHT DIMMER. I'VE ASKED LEXUS TO FIX THIS PROBLEM AND THEY QUOTED ME CLOSE TO $2000 FOR SOMETHING THAT REALLY SHOULD BE A SAFETY RECALL. I AM NOT THE ONLY PERSON EXPERIENCING THIS PROBLEM. I'VE DONE SOME RESEARCH AND FOUND THAT THERE IS CURRENTLY A LAWSUIT GOING ON ABOUT THIS PROBLEM. THIS PROBLEM NEEDS TO BE FIXED IMMEDIATELY. *TR
Source: NHTSA WEB SITE -
2004 LEXUS RX330- JACKSONVILLE, FL
TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT WAS DRIVING 5 MPH WHEN THE VEHICLE ABNORMALLY ACCELERATED AND CAUSED THE CONTACT TO CRASH INTO A LIGHT POLE. THE CONTACT SUSTAINED INJURIES BUT WAS NOT TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURY BUT WAS NOT SEEN BY A PHYSICIAN. THE VEHICLE WAS TOWED FOR REPAIRS. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 111,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 LEXUS RX330- OKEMOS, MI
MY KEY TO MY 2004 LEXUS 330SUV HAS BROKEN 3 TIMES. ONCE IT BROKE IN THE IGNITION. I HAVE USED MY KEY IN AN ORDINARY WAY. LEXUS HAS REPLACED THE KEYS BUT AT MY EXPENSE. I BELIEVE THERE IS SOMETHING FAULTY WITH THE IGNITION AND/OR THE KEY ITSELF. THOUGH I HAVE NOT BEEN INJURED, IT IS POSSIBLE THE KEY COULD BREAK WHILE DRIVING AND CAUSE INJURY. I REPLACED THE KEY IN 2006, 2008 AND MOST RECENTLY IN JUNE 2011. I HAVE PAID $220 EACH TIME IN 2006 AND 2008. IN 2011, I CONTACTED LEXUS INTERNATIONAL AND WAS REIMBURSED $95 FOR THE $110 PLASTIC CASING I GOT FOR THE NEW KEY AS THEY TRANSFERRED THE WIRELESS PORTION INSTEAD OF REPLACING THE ENTIRE KEY. I THINK THAT THEIR KEY AND LOCK MECHANISM SHOULD BE EXAMINED, THAT DEALERSHIPS SHOULD BE REQUIRED TO INDICATE HOW MANY OF THESE TYPES OF REPAIRS ON THIS VEHICLE HAVE BEEN MADE (WHICH ARE EXPENSIVE AND TIME CONSUMING FOR THE CONSUMER YET PERHAPS ISSUES THAT SHOULD BE REMEDIED BY THE MANUFACTURER) AND THAT A RECALL MAY NEED TO BE INITIATED. THE SERVICE MANAGER AT MY DEALERSHIP TOLD ME THERE ARE THIS HAS BEEN A RECURRENT ISSUES WITH THESE CARS FOR MANY PEOPLE AND MY TAKE ON IT (WHICH HE DIDN'T CONFIRM) IS THAT IT IS A MANUFACTURER'S ISSUE THAT MAY NEED A RECALL TO ADDRESS IT. BECAUSE I COMPLAINED TO LEXUS INTERNATIONAL THIS LAST TIME, THEY MADE ME A NEW KEY AND WAIVED THE $65 PROGRAMMING FEE WHICH WAS CONSIDERATE. HOWEVER, I STILL THINK THE MATTER NEEDS TO BE LOOKED INTO BY A NEUTRAL THIRD PARTY. *TR
Source: NHTSA WEB SITE -
2004 LEXUS RX330- BEREA, OH
2004 LEXUS RX330 TRANSMISSION JUMPS AND WILL ACCELERATE WHEN DEPRESSING BRAKE PEDAL. HAS ALMOST CAUSED A FEW ACCIDENTS. LEXUS WILL NOT HONOR ANY TSB'S DUE TO THE AGE OF THE VEHICLE. THERE ARE THOUSANDS AND THOUSANDS OF COMPLAINTS ABOUT THIS SAME ISSUE. *TR
Source: NHTSA WEB SITE -
2004 LEXUS RX330- CAMBRIDGE , MA
I HAVE HARD TIME DEPRESSING BRAKE PEDAL. I WENT TO LEXUS DEALER TO GET IT CHECKED. I THINK I PAID 170 DOLLARS AND THEY SAID IT IS OK. BUT, I STILL DO NOT LIKE THE BRAKE PEDAL NEVER BEEN SMOOTH.
Source: PORTABLE SAFETY COMPLAINT FORM