2007 LEXUS RX350 Complaints

2007 RX 350. CONSUMER STATES PROBLEMS WITH INSTALLATION OF RUNNING BOARDS ON VEHICLE *TGW THE DEALER WAS UNABLE TO PRODUCE THE RUNNING BOARDS AFTER EIGHT MONTHS OF THE CONSUMER MAKING CALLS TO THEM. IN JULY 2007, THE CONSUMER BEGAN EXPERIENCING PROBLEMS WITH THE HAZARD LIGHTS AND SENSORS. ON SEVERAL INSTANCES, THE TIRE LIGHT WOULD ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY FOUND A NAIL IN ONE OF THE TIRES WHICH CAUSED THE HAZARD SENSOR TO ACTIVATE. IN OCTOBER 2007, THE REAR PASSENGER WINDOW WOULD NOT ROLL UP AT TIMES. ADDITIONALLY, THE TIRE HAZARD SENSOR ALSO CONTINUED TO EXHIBIT PROBLEMS. THE DEALER WAS UNABLE TO REPLICATE THE WINDOW MALFUNCTION AND THE TIRE SENSOR WAS RESET. IN LATE DECEMBER 2007, THE CONSUMER BEGAN EXPERIENCING PROBLEMS WITH THE AIR BAGS AND SENSORS. THE DEALER RESET THE AIR BAG SENSOR. SHORTLY THEREAFTER, THE CONSUMER CONTINUED TO EXPERIENCE THE SAME AIR BAG MALFUNCTION. UPON INSPECTION OF THE VEHICLE, IT WAS DETERMINED THAT THE ENTIRE AIR BAG SYSTEM HAD SHUT DOWN AND WAS INOPERABLE. OVER THE COURSE OF THE NEXT SEVEN MONTHS, SHE CONTINUED TO EXPERIENCE ISSUES WITH THE TIRE HAZARD SENSORS AND WAS FREQUENTLY UNABLE TO USE THE AUTOMATIC SEAT ADJUST FEATURE ON THE DRIVER'S SIDE. PASSENGERS ALSO COMPLAINED THAT THEY COULD NOT ADJUST THE SEAT AND THAT THE SEAT BELT FELT TIGHT AND WOULD NOT EXTEND OUTWARD. THE DEALER SATED THE SEAT BELT WAS CAUGHT IN THE PASSENGER SEAT TRACK, WHICH CAUSED THE MALFUNCTION OF THE PASSENGER SEAT AND SEAT BELT. SEVERAL MONTHS LATER, THE CONSUMER COMPLAINED OF STEERING PROBLEMS, BUT THE DEALER WAS UNABLE TO FIND A PROBLEM. THE CONSUMER STATED SHE CONTINUED TO HAVE PROBLEMS WITH AIR BAG LIGHT. IN JULY 2009, THE CONSUMER BEGAN EXPERIENCING PROBLEMS WITH THE REMOTE LOCK AND DOOR LOCKS. CURRENTLY, THE PASSENGER DOOR ONLY LOCKS MANUALLY. THE PROBLEMS WITH THE PASSENGER SEAT AND SEAT BELT WAS NEVER CORRECTED. IN ADDITION, THE REAR OF THE TRUCK WAS MAKING A RATTLING NOISE. *JB

LEXUS 2007 RX350 CAN SUDDENLY VIBRATE AT A SPEED OF 55 MPH OR HIGHER. THE VIBRATION CAN UNEXPECTEDLY START ANY TIME, FIRST STARTING AT BRAKE PEDAL AND THEN THE WHOLE VEHICLE BODY. THE VIBRATION CANNOT BE STOPPED WITHOUT PRESSING THE BRAKE PEDAL A FEW TIMES. THIS WILL CREATE A SAFETY PROBLEM AND CAN CAUSE AN ACCIDENT IN HIGHWAY. I TOOK THE VEHICLE TO A LEXUS DEALERSHIP FOUR TIMES AND THEY FAILED TO IDENTIFY THE CAUSE AND FIX THE PROBLEM. I ALSO WROTE TO THE LEXUS COMPANY FOR HELP, AND THE COMPANY ONLY SUGGESTED TO GET SERVICE AT DEALERSHIP. *TR

IDIOT/TROUBLE LIGHTS ALL COME ON INTERMITTENTLY WHILE DRIVING; NO APPARENT AFFECT OR IMPACT ON OPERATION OF VEHICLE; OTHER THAN THE ANXIETY CREATED BY THE SUDDEN APPEARANCE OF ALL THE DASH TROUBLE LIGHTS COMING ON ALL AT ONCE, FOR NO APPARENT REASON. THIS CONTINUES TO OCCUR INTERMITTENTLY WHILE THE VEHICLE IS MOVING. AFTER SHUT DOWN AND RESTARTING, THE TROUBLE LIGHTS RETURN TO NORMAL "ALL-OFF" STATUS. THIS HAS BEEN OCCURRING FOR THE LAST TWO (2) YEARS. I HAVE DISCUSSED THE CONDITION WITH TWO DIFFERENT DEALERS (COCONUT CREEK, FL AND GREENVILLE, SC), BUT THEY CANNOT DUPLICATE THE CONDITION. *TR

I HAVE A 2007 LEXUS RX350 AND WHEN I MAKE A RIGHT HAND TURN, THE STEERING WHEEL DOES NOT COME BACK TO CENTER AND CONTINUES TO PULL RIGHT UNLESS I PULL THE STEERING WHEEL BACK MYSELF. THE FIRST TIME IT HAPPENED I WAS TRAVELING A SLOW SPEED AND ALMOST DROVE OFF THE ROAD SINCE IT CAUGHT ME OFF GUARD. THE PROBLEM HAS CONTINUED AT VARIOUS SPEEDS. I BROUGHT THE CAR IN TO MY LEXUS DEALER LAST WEEK AND THEY REPLACED THE STEERING SYSTEM AND CHARGED ME NEARLY $2000. I HAVE NOT EXPERIENCED THE ISSUE SINCE LEXUS REPLACED THE STEERING RACK. THE ISSUE SOUNDS IDENTICAL TO A RECALL I HEARD ABOUT TODAY ON THEIR 2009-10 LS 460, LS 460 L AND LS 600H L MODELS. *TR

2007 LEXUS RX350. CONSUMER STATES STUCK ACCELERATOR AND RUN AWAY CAR CAUSED AN ACCIDENT. *TGW THE CONSUMER WAS INVOLVED IN TWO ACCIDENTS. THE SECOND ACCIDENT WAS A SIMPLE REAR END COLLISION. HOWEVER, AFTER BEING HIT, THE VEHICLE ACCELERATED AND THE CONSUMER HAD TO APPLY EXTREME PRESSURE TO THE BRAKE PEDAL TO MAKE IT COME TO A STOP. *JB

WHEN DRIVING IN SNOW AND ICE UP HILL AND TURNING, THE BACK WHEELS CONSISTENTLY LOSE POWER AND MY CAR STARTS ROLLING BACKWARDS DOWN MY DRIVEWAY. MY DRIVEWAY IS STEEP AND WHEN ROLLING BACKWARDS DOWN A RIGHT HAND TURN THE CAR IS MOSTLY OUT OF CONTROL. THERE IS NO WAY (ACCORDING TO THE LEXUS DEALERSHIP) TO TURN OFF THE SYSTEM THAT CAUSES THIS. (NEW MODELS DO HAVE A CUT OFF). STARTED IN EARLY DEC. AND HAPPENED MOST OF THE WINTER. *TR

MY 2007 LEXUS RX 350 WILL OCCASIONALLY SLOW DOWN AND FEEL AS IF IT IS GOING TO SHUT OFF WHEN I PRESS THE GAS. IT WILL THEN SUDDENLY ACCELERATE AND JOLT CAUSING ME TO DEPRESS THE BRAKES IN ORDER TO SLOW DOWN. I HAVE ADVISED LEXUS OF THE PROBLEM AND MUST BRING IT IN FOR SERVICE. THIS HAS BEEN HAPPENING SINCE I PURCHASED THE CAR IN 2008. *TR

THIS COMPLAINT IS REGARDING THE VVT-I OIL HOSE ON A 2007 LEXUS RX350. EITHER THE CURRENT RUBBER HOSE OR THE "IMPROVED" RUBBER HOSE WITH LEXUS' SERVICE CAMPAIGN (9LH) DOESN'T ADDRESS THE SAFETY CONCERN ABOUT THIS HOSE. THIS HOSE ROUTES A HIGH PRESSURE FLOW OF HOT ENGINE OIL OUTSIDE THE ENGINE BLOCK. RUBBER DETERIORATES OVER TIME AND MILES AND CAN UNEXPECTEDLY BREAK OR RUPTURE CAUSING ENGINE OIL TO RAPIDLY DRAIN FROM THE ENGINE. DESPITE DENIALS BY TOYOTA/LEXUS, THIS IS IN FACT A SAFETY ISSUE BECAUSE RUPTURED OIL LINES CAN AND HAVE CAUSE ACCIDENTS AND FIRES WHEN SEIZED ENGINES AND/OR OIL SOAKED TIRES AND/OR BRAKE PADS CAUSE LOSS OF VEHICLE CONTROL AND/OR MOTORISTS TO BECOME STRANDED (POSSIBLY OUT OF CELL PHONE RANGE). I HAVE CONTACTED LEXUS TO PUT THE CORRECT FIX OF ALL METAL OIL LINE WHICH IT BEGAN INSTALLING IN TOYOTA/LEXUS VEHICLES MANUFACTURED DURING APRIL 2008 AND LEXUS REFUSED TO DO SO. I STRONG URGE NHTSA TO INITIATE AN INVESTIGATION ON THIS ISSUE DUE TO THE SAFETY CONCERN. *TR

TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT WAS BROKEN AND WOULD ROCK BACK AND FORTH WHILE DRIVING. THE DEALER INSPECTED THE VEHICLE AND ADVISED THE FAILURE WAS NOT A SAFETY CONCERN. HE STATED THE LOWER SEAT FRAME HAD BROKEN AND THE ENTIRE SEAT WOULD NEED TO BE REPLACED. THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS CONTACTED AND ADVISED THERE WAS ONLY A TECHNICAL SERVICE BULLETIN AVAILABLE FOR THE SEAT FAILURE AND THEY WOULD TAKE NO LIABILITY. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 130,000.

RANDOM ACCELERATION! MY RX 350 LEXUS WAS RETURNED TO THE DEALER FOR REPAIR LESS THAN A MONTH AFTER I PURCHASED IT FOR RANDOM ACCELERATION. I EXPLAINED THAT ALTHOUGH I AM NOT ACCELERATING MY VEHICLE ACCELERATES RAPIDLY AND LUNGES FORWARD. I HAVE TO TAKE MY FOOT OF THE GAS IMMEDIATELY AND APPLY THE BRAKE. SOMETIMES IT HAPPENS 3/4 TIMES A DAY AND SOMETIMES NOT FOR A WEEK, THUS THE TERM RANDOM. I HAVE BROUGHT IT IN TO PARK PLACE LEXUS AND CALLED NUMEROUS TIMES. THEY DRIVE IT A FEW MILES AND TELL ME NOTHING IS WRONG. I EVEN PLEADED WITH THE OWNER OF PARK PLACE, CHRIS BRUNNER TO KEEP MY CAR AND DRIVE IT UNTIL HE EXPERIENCED THE RANDOM ACCELERATION, HE REFUSED AND TOLD ME TO CALL LEXUS HEADQUARTERS. I DID CALL AND WAS ON HOLD FOR 38 MINUTES. LAUREN SHIELDS OF LEXUS ALSO TOLD ME NOTHING COULD BE DONE. I THINK MR. AL SMITH, THE VP OF CUSTOMER SATISFACTION SHOULD MONITOR HOW GOOD CUSTOMERS AND REPEAT BUYERS WITH SERIOUS VEHICLE PROBLEMS ARE HANDLED. I AM NOW AT 52,000 MILES AND PAST WARRANTY, (I THINK THIS WAS THEIR PLAN- TO DANCE AROUND THE PROBLEM UNTIL MY WARRANTY RAN OUT) I WORRY IF I WILL BE ABLE TO STOP MY VEHICLE THE NEXT TIME THIS HAPPENS. THE RANDOM ACCELERATION STARTED IMMEDIATELY AFTER PURCHASE AND IT WAS PRIOR TO ANY RECALLS, ANY TV NEWS CASTS OR NEWSPAPER ARTICLES. WE HAVE 2 HIGHLANDERS, AND THIS IS MY 4TH LEXUS, WE ARE GOOD CUSTOMERS AND NOTHING HAS BEEN DONE. I THINK THE RANDOM ACCELERATION IS A PROBLEM FOR MANY MORE VEHICLES THAN THEY HAVE RECALLED! *TR