2007 LEXUS RX350 Complaints
View complaints related to 2007 LEXUS RX350. The complaints found here are submitted by actual consumers with first hand experience. There are more than 170 complaints submitted for the 2007 LEXUS RX350. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 LEXUS RX350- HUNTINGTON BEACH, CA
RE: 2007 LEXUS RX350. RESPONSE TIME FROM GAS PEDAL ACTION TO CAR RESPONDING IS SLOW (ABOUT 2-3 SEC.) I NEVER KNOW WHEN THE CAR IS GOING TO START/STOP MOVING. THE START DELAY IS CONSTANT. ACCELERATION REDUCTION IS ALSO 2-3 SEC. AND INFREQUENT. THE MOST RECENT PROLONGED ACCELERATION EVENT IS DOCUMENTED IN YOUR APPROXIMATE INCIDENT DATE SPACES. IF I NEED TO TRY TO GET OUT OF ANOTHER DRIVERS PATH AND STEP ON THE GAS IN ORDER TO "MOVE", THE REAR END SQUEALS AND CONTROL IS SACRIFICED. TWO DIFFERENT LEXUS DEALERS HAVE SEEMED UNCONCERNED AND HAVE NOT EVEN DOCUMENTED MY COMPLAINTS. *TR
Source: NHTSA WEB SITE -
2007 LEXUS RX350- LOCKPORT, NY
UNEXPECTED ACCELERATION IT HAS HAPPENED WITH TWO DIFFERENT DRIVERS. ONCE WHEN IN "PARK" AND ONCE WHILE ON THE HIGHWAY. NO DAMAGE OR INJURIES OCCURRED. *TR
Source: NHTSA WEB SITE -
2007 LEXUS RX350- BELFAIR, WA
TL* THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 20-30 MPH ON NORMAL ROAD CONDITIONS; APPROACHING A TRAFFIC STOP SIGNAL. THERE WAS PRESSURE APPLIED TO THE BRAKE PEDAL. SUDDENLY, THE VEHICLE BEGAN TO LUNGE FORWARD AND UNINTENDED ACCELERATION OCCURRED. THE VEHICLE FAILED TO SLOW DOWN. THE DRIVER PLACED THE GEAR SHIFTER INTO "NEUTRAL" POSITION. THE VEHICLE CAME TO A COMPLETE STOP. THE VEHICLE WAS ABLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS NOT INSPECTED BY A MECHANIC. THE MANUFACTURERER WAS NOTIFIED OF THE MALFUNCTIONS. THE FAILURE MILEAGE WAS 35,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 LEXUS RX350- MACON, GA
TL*THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH ON NORMAL ROAD CONDITIONS; HOWEVR, IMMEDIATELY AFTER APPROACHING A TRAFFIC SIGNAL HE HAD TO ENGAGE THE BRAKES WITH AGGRESSIVE FORCE SEVERAL TIMES. THE VEHICLE FAILED TO SLOW DOWN AND REAR ENDED THE PROCEEDING VEHICLE. THE POLICE WAS CALLED TO THE SCENE. THERE WERE NO INJURIES OR DAMAGES TO THE VEHICLE. THE VEHICLE WAS DRIVEN WITH CAUTION TO THE RESIDENCE AND TOWED TO AN AUTHORIZED DEALER. THE TECHNICIAN REFUSED TO INSPECT THE VEHICLE AND INFORMED HIM THAT THE MANUFACTURERS ENGINEER WOULD PERFORM AN INVESTIGATION. THE MALFUNCTION HAS NOT BEEN DETERMINED AT THIS TIME. THE FAILURE MILEAGE WAS 57,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 LEXUS RX350- ENGLEWOOD CLIFFS, NJ
WE LEASED A 2007 LEXUS RX350 IN JANUARY 2007. SINCE MAY OF 2009, MY WIFE HAS BEEN FEELING SICK EACH TIME SHE WAS IN THIS CAR. SHE HAS DEVELOPED PROGRESSIVE WORSENING SYMPTOMS OF DIFFICULTY OF BREATHING AND SWALLOWING WITH DRYNESS SENSATION IN HER THROAT AND CHEST, THROAT PAIN AND PAIN IN HER CHEST IN THE TRACHEAL AND BOTH BRONCHUS DISTRIBUTION. WE NOTICED A LARGE AMOUNT OF WHITE DUST CAME OUT OF THE AC/HEAT VENT IN OCTOBER. MY WIFE WAS SEEN BY A PULMONOLOGIST IN DECEMBER, 2009. HER SYMPTOMS WAS RELATED TO THE REPEATED INHALING OF THE WHITE DUST EMITTED FROM THE AC/HEAT VENT OF THE RX350 EACH TIME SHE WAS IN THIS CAR. SHE DEVELOPED SEVERE PERMANENT INJURY TO HER LUNG FROM REPEATED INHALING THE WHITE DUST. WE TOLD THIS PROBLEM TO THE DEALER IN DECEMBER, 11, 2009. DEALER REPLACED THE EVAPORATOR SYSTEM IN DECEMBER 18, 2009. BUT, IT WAS TOO LATE. MY WIFE HAS ALREADY SUFFERED PERMANENT INJURY TO HER LUNG. EVEN THE EVAPORATOR WAS REPLACED, THERE WAS STILL SOME WHITE DUST COMING OUT OF THE VENT, JUST NOT AS MUCH AS BEFORE THE REPAIR. I INFORMED THE LEXUS DEALER IN ENGLEWOOD, NEW JERSEY. THE DEALER ADVISOR TOLD ME JUST TO BLOW IT OFF. WE SEARCHED THE INTERNET AND FOUND OUT THIS IS NOT AN ISOLATED EVENT. LOTS OF PEOPLE HAS/HAD THE SAME PROBLEM WITH THE WHITE DUST. SOME OF THEM (EVEN A THREE YEAR OLD CHILD) ALSO DEVELOPED HEALTH PROBLEMS. LEXUS ADMITTED THE WHITE DUST WAS FROM THE CORROSION OF THE COATING MATERIAL INSIDE THE AC/HEAT VENT SYSTEM. THIS IS A HEALTH SAFETY ISSUE. AS A PHYSICIAN OF MYSELF, I BELIEVE LEXUS HAS THE RESPONSIBILITY TO INFORM THE PUBLIC. LEXUS KNEW THIS PROBLEM AS EARLY AS JUNE OF 2007. LEXUS HAS ALREADY REPLACED EVAPORATORS IN MANY CARS IN 2007-2008. WHY LEXUS DID NOT WARN OR INFORM THE PUBLIC AT THAT TIME? LEXUS SHOULD WARN ITS CUSTOMERS OR DO A RECALL FOR THE DEFECTIVE AC/HEAT VENT SYSTEM. *TR UPDATED IVOQ 06/08/10
Source: CONSUMER LETTER -
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2007 LEXUS RX350- MILL VALLEY, CA
SINCE PURCHASING MY 2007 RX350 LEXUS, I HAVE HAD MULTIPLE INSTANCES WHERE , UPON ATTEMPTING TO ACCELERATE WITH FOOT ON GAS PEDAL, THERE IS A HESITATION, FOLLOWED BY A LURCH/AND OR UNCONTROLLED ACCELERATION. THESE EPISODES HAVE ONLY LASTED A FEW SECONDS, AND HAVE SEEM TO REMEDY BY REMOVING FOOT FROM GAS PEDAL , OR APPLYING PRESSURE TO GAS PEDAL. ALTHOUGH, I HAVE NOT HAD A SITUATION WHERE THE CAR IS "OUT OF CONTROL" AND HAVE NOT HAD ANY ACCIDENT, THESE EPISODES ARE SCARY. I REPORTED THIS BEHAVIOR TO MY LEXUS DEALER WITHIN A FEW WEEKS OF OWNERSHIP. THEY TESTED IT AND DEEMED THE CAR SAFE TO DRIVE. IT IS NOT MY EXPERIENCE THAT THESE INSTANCES ARE CAUSED BY THE PEDAL GETTING CAUGHT ON THE CARPET, OR BY A "STICKY" PEDAL AS DESCRIBED BY THE DEALERSHIP ON MODELS CURRENTLY RECALLED. I HAVE NOTIFIED MY DEALER , AGAIN , OF THE SITUATION IN HOPES THAT THIS WILL GAIN WIDER ATTENTION, AND TOYOTA WILL MAKE THE REPAIRS NEEDED TO REMEDY THE PROBLEM. I AM PERSONALLY AWARE OF AT LEAST ON FATALITY OF SOMEONE DRIVING THE EXACT SAME MODEL AS MY CAR. I DO NOT WANT TO WIND UP LIKE HIM. PLEASE INVESTIGATE THIS SITUATION FURTHER. *TR
Source: NHTSA WEB SITE -
2007 LEXUS RX350- SANTA ANA, CA
LEXUS RX350 AUTO-ACCELERATION. WHILE PULLING INTO A PARKING SPOT (AT A SLOW SPEED) IN A PARKING STRUCTURE, THE ENGINE, WITHOUT PRESSURE ON THE GAS PEDAL, SUDDENLY REVED UP TO HIGH SPEED AND ACCELERATED INTO THE WIRE RETAINING CABLED AND WALL OF THE STRUCTURE. THE DISTANCED TRAVELED WAS LESS THAN 10 FEET BEFORE THE CAR WAS STOPPED BY THE RETAINING CABLES AND THE WALL. THE FRONT END OF THE CAR AND THE STRUCTURE WERE DAMAGED. THE IMPACT WAS SEVERE ENOUGH TO BREAK 5 OF THE 7 CABLES. THE AIRBAGS DID NOT DEPLOY. *TR
Source: NHTSA WEB SITE -
2007 LEXUS RX350- FREDERICKSBURG, TX
TL* THE CONTACT OWNS A 2007 LEXUS RX350. WHILE DRIVING BETWEEN 35-40 MPH SHE EXPERIENCED UNINTENDED VEHICLE ACCELERATION. CONSEQUENTLY SHE REAR-ENDED THE PROCEEDING VEHICLE. BOTH DRIVERS OF EACH VEHICLE RECEIVED BRUISES FROM THE IMPACT. A POLICE REPORT WAS AVAILABLE. THE VEHICLE RECEIVED $13,000 WORTH OF DAMAGES. A REPRESENTATIVE FROM THE MANUFACTURER WAS SENT TO INSPECT HER VEHICLE. THE INSPECTOR COULD NOT LOCATE A DEFECT IN HER VEHICLE. THE FAILURE MILEAGE WAS 12,179.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 LEXUS RX350- CALABASAS, CA
LEXUS RX 350 COMPLAINT. I HAVE 2007 RX350 THAT HAS` SUDDEN ACCELERATION. I TOOK IT TO THE DEALER AND THEY SAID IT WAS DUE TO FUEL INJECTION HOSE. . THERE STILL SEEMS TO BE OCCASIONAL ACCELERATION. WHY AREN'T THE RX 350'S BEING RECALLED ALSO. *TR
Source: NHTSA WEB SITE -
2007 LEXUS RX350- MEMPHIS, TN
I WAS DRIVING DOWN THE STREET AND MY CAR STARTED MAKING A TICKING NOISE. IT GOT LOUDER AND WOULD BARELY ACCELERATE. IT SMELLED LIKE IT WAS BURNING AND IT WAS SMOKING. ONCE I GOT IT TO THE MECHANIC, HE SAID MY OIL LINE BURST AND I ALL THE OIL GUSHED OUT. HE SAID HE HAS SEEN THIS PROBLEM MANY TIMES BEFORE. LEXUS SAID THEY HAVE NOT HEARD OF THIS ISSUE, EVEN THOUGH WHEN MY MECHANIC CALLED THEY HAD OVER 200 OF THESE PARTS IN STOCK! *TR
Source: NHTSA WEB SITE