2011 LEXUS RX350 Complaints
View complaints related to 2011 LEXUS RX350. The complaints found here are submitted by actual consumers with first hand experience. There are more than 30 complaints submitted for the 2011 LEXUS RX350. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 LEXUS RX350- LAKE LAND, TN
TL* THE CONTACT OWNS A 2011 LEXUS RX350. WHEN THE BRAKE PEDAL WAS DEPRESSED AT 55 MPH, THE VEHICLE FAILED TO RESPOND. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE. ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE CONTACT THEN CRASHED INTO THE MEDIAN. A POLICE REPORT WAS FILED. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 LEXUS RX350- CASHIERS, NC
I WANT TO KNOW IF MY CAR'S AIR BAGS ARE SAFE. I RECENTLY WAS TOLD MANY OLDER LEXUS SUV'S HAD DANGEROUS AIR BAGS AND THE CAR OWNERS WERE ABLE TO RECEIVE SAFE CARS FROM LEXUS.
Source: NHTSA WEB SITE -
2011 LEXUS RX350- SPRING LAKE, NC
MY AIRBAG DID NOT DEPLOY DURING A ACCIDENT MY CAR WAS TOTAL AND I PUSH DOWN ON MY BRAKES IT HIT THE BACK OF A TRUCK MY INJURY WERE REALLY BAD I FELT THAT MY BRAKES AND AIRBAG
Source: NHTSA WEB SITE -
2011 LEXUS RX350- ROWLAND HEIGHTS, CA
1) ENGINE OIL LEAK AT 15,000 MILES ONLY ON MAY 8, 2013 (AFTER MERELY "2 YEARS OLD") 2) ANOTHER 3 LEAKS IN YEAR 2015 ALONE A) ENGINE OIL LEAK AGAIN ON MARCH 27, 2015 ( 33,802 MILES ONLY ) B) LESS THAN 2 MONTHS, ENGINE OIL LEAK AGAIN ON MAY 7, 2015 ( 35,284 MILES ONLY ) C) REPEAT THE 4TH TIME ENGINE OIL LEAK AGAIN ON DEC. 26,2015 (44,013 MILES ONLY ) *** PER ALL 4 REPAIR SERVICE INVOICES/RECORDS PROVIDED BY LONGO LEXUS DEALERSHIP, CALIFORNIA, THIS IS MAJOR ENGINE OIL LEAKS PROBLEM!!!!
Source: NHTSA WEB SITE -
2011 LEXUS RX350- WOODBRIDGE, VA
ON NOVEMBER 3, 2015, LEXUS RX350 (2011) CAME TO A COMPLETE STOP AT A PARKING LOT. WHEN THE GEAR WAS ABOUT TO BE PUT IN TO PARKING, THE VEHICLE SUDDENLY ACCELERATED ITSELF AND MOVED APPROXIMATELY 40 FT FORWARD. THE CAR SPRANG OUT GOING OVER A CEMENT PARKING BLOCK, IRON FENCE THAT WAS DIVIDING ONE BUILDING'S PARKING LOT TO ANOTHER, AND FELL ABOUT 5 FT BELOW SINCE THE PARKING LOT WAS IN HIGHER LEVEL THAN OTHER BUILDING'S PARKING LOT. THE VEHICLE KEPT MOVING EVEN AFTER FALLING FROM THE HIGHER GROUND AND CAME TO A STOP AFTER HITTING A TREE.
Source: NHTSA WEB SITE -
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2011 LEXUS RX350- BROWNSBORO, AL
TL* THE CONTACT OWNS A 2011 LEXUS RX350 EQUIPPED WITH DUNLOP TIRES, SIZE: 235/55R19 (NA). WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS A LOUD SOUND COMING FROM OUTSIDE THE VEHICLE. IN ADDITION, THE VEHICLE STARTED WOBBLING AND WAS DIFFICULT TO STEER. THE CONTACT PULLED OVER AND DISCOVERED THAT THE REAR PASSENGER SIDE TIRE WAS BLOWN OUT. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS CONFIRMED THAT THE TIRE NEEDED TO BE REPLACED. THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE FAILURE MILEAGE 66,000 AND THE TIRE FAILURE MILEAGE WAS 12,506. THE DOT NUMBER WAS NOT AVAILABLE.
Source: NHTSA WEB SITE -
2011 LEXUS RX350- LONE TREE, CO
MY WIFE WAS DRIVING ON THE HIGHWAY AND THE SUN ROOF IMPLODED, THE GLASS SHATTERED AND FELL INTO THE CAR THERE WAS NO ONE IN FRONT OF HER AND SHE WAS NOT GOING UNDER A OVER PASS. DEALER CLAIMS IT WAS A ROCK, NO WAY COULD A ROCK HIT AT THAT ANGLE WITH THAT MUCH FORCE TO SHATTER THE GLASS! WE HAVE HEARD OF THIS HAPPENING BEFORE BUT NOT WITH A LEXUS. WE WERE VERY LUCKY SHE WAS NOT IN CRASH AS IT WAS SUCH A SHOCK TO HER SHE HIT THE BREAKS NOT KNOWING WHAT HAPPEN. WE WERE NOT HAPPY WITH THE EXPLANATION OF THE DEALER OR LEXUS THAT IS WAS A ROCK! *JS
Source: NHTSA WEB SITE -
2011 LEXUS RX350- ATLANTA, GA
I WAS DRIVING SOUTH ON GEORGIA 400 MERGING ONTO 85 SOUTH WHEN I SAW CARS STOPPED IN FRONT OF ME. I IMMEDIATELY APPLIED ME BRAKES - TO NO AVAIL. MY CAR KEPT GOING. I RAN INTO THE BACK OF THE CAR IN FRONT OF ME CREATING A FOUR CAR WRECK. I LATER LEARNED FROM A MARKET VALUATION REPORT THAT: SERVICE BRAKES, HYDRAULIC TOYOTA IS RECALLING CERTAIN MODEL YEAR 2011 LEXUS RX350 PASSENGER CARS MANUFACTURED FROM AUGUST 30, 2010, THROUGH MAY 18, 2011, AND EQUIPPED WITH VEHICLE DYNAMICS INTEGRATED MANAGEMENT (VDIM). THE CALIBRATION FOR THE HYDRAULIC CONTROL VALVES IS INCORRECT. DUE TO THIS CONDITION, THERE IS A POSSIBILITY THAT THE RIGHT FRONT WHEEL MAY NOT BE CONTROLLED PROPERLY DURING ABS (ANTILOCK BRAKE SYSTEM) OR VSC (VEHICLE STABILITY CONTROL) ACTUATION. THIS COULD RESULT IN INCREASED STOPPING DISTANCES AND/OR A FAILURE TO ADEQUATELY CORRECT A VEHICLE SLIDE, WHICH COULD INCREASE THE RISK OF A VEHICLE CRASH. DEALERS WILL REPLACE THE BRAKE ACTUATOR WITH A NEW ONE, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING AUGUST 2011. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331. I WAS UNAWARE OF THE RECALL, I NEVER RECEIVED NOTIFICATION. I TOOK MY CAR IN FOR EVERY SCHEDULED MAINTENANCE. TO THE BEST OF MY KNOWLEDGE, AT THIS TIME, I WAS THE ONLY PERSON INJURED IN THE CRASH. IT APPEARS THAT THE PROBLEM WAS NOT CORRECTED IN MY CAR; THUS, I AM FILING A COMPLAINT. *TR
Source: NHTSA WEB SITE -
2011 LEXUS RX350- CROWNS POINT , IN
TL* THE CONTACT OWNS A 2011 LEXUS RX350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKES SEIZED UPON ENGAGING CAUSING THE VEHICLE TO CRASH INTO A BRICK WALL. THE CONTACT SUSTAINED NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,500. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 LEXUS RX350- JACKSONVILLE, FL
WE WERE STOPPED FOR A RED LIGHT IN A LEFT TURN LANE. AT 9;30 AT NIGHT THE LIGHT IS SLOW TO CHANGE. IN ABOUT 2 MINUTES IT TURNED GREEN. I COULD SEE CARS STOPPING IN THE LANES. I PULLED OUT ONLY TO BE HIT BY ANOTHER VEHICLE IN THE FRONT END. FHP ESTIMATED HIS SPEED AT 50MPH. MY AIRBAGS DID NOT DEPLOY. OUR SEAT BELTS NEVER GAVE AN INCH IN THE CRASH, KEEPING US BACK AGAINST THE SEAT. THE VEHICLE WAS A TOTAL LOSS. THE IMPACT CRUSHED ITEMS BACK TO THE FIRE WALL. ON THE LEFT SIDE(SITTING IN THE VEHICLE) WHERE THE BATTERY SITS, THE POLICE, NOR THE IMS COULD UNDERSTAND WHY THE AIR BAGS DID NOT DEPLOY. WAS THE CRASH SO HARD AND FIERCE, THE SYSTEM WAS BYPASSED SOMEHOW? THE INJURIES WE SUFFERED WERE SEVERE CHEST PAIN FROM THE SEAT BELT AND MY RIGHT HAND JAMMED INTO SOMETHING, BREAKING SMALL BLOOD VESSELS AND SWELLING. THIS IS MARCH 16 AND I AM STILL EXPERIENCING DISCOMFORT IN THE HAND. WHEN YOU LOOK AT THE CAR, IT IS A SMALL MIRACLE WE DID NOT RECEIVE GREATER INJURIES. WE THANK OUR GOD AND HIS SON, JESUS, FOR THAT. YOU HAVE TO TAKE YOUR HAT OFF TO THOSE SEAT BELTS, TOO. CAN SOMEONE COME UP WITH A GOOD REASON THE SEAT BELTS DID NOT WORK. I HAVE SEVERAL PHOTOS OF THE VEHICLE. I CANNOT FIND THE VIN NUMBER. *TR
Source: NHTSA WEB SITE