2016 LEXUS RX350 Complaints

View complaints related to 2016 LEXUS RX350. The complaints found here are submitted by actual consumers with first hand experience. There are more than 60 complaints submitted for the 2016 LEXUS RX350. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 LEXUS RX350
    - HOUSTON, TX

    WHILE I WAS DRIVING ON THE HIGHWAY AROUND 3:30 PM CST, MY VEHICLE SUNROOF JUST EXPLODED AND THE GLASS SHATTERED. THERE WERE NO VEHICLES IN THE FRONT FOR AT LEAST 150 METERS.I WAS ON MY WAY TO THE AIRPORT. THE WIND NOISE WAS LOUD AND ALSO I HAD BOOKED THE PARKING OUTSIDE (NON-COVERED) SO I HAD TO GO BACK HOME AND TAKE MY WIFE'S CAR. IN THIS PROCESS, I ALMOST MISSED THE FLIGHT. AS PER THE WEATHER REPORT IT WAS GOING TO RAIN THE NEXT 3 DAYS SO I KNEW I COULDN'T PARK THE CAR OUTSIDE WITH THE BROKEN SUNROOF WHICH WOULD CAUSE FURTHER DAMAGE. FORTUNATELY, THE SUNROOF WAS CLOSED SO WHEN THE GLASS SHATTERED IT DIDN'T COME INSIDE AND DIDN'T HURT ME. I AM NOT SURE WHAT WOULD HAVE HAPPENED IF IT WAS OPEN?

    Source: NHTSA WEB SITE
  • 2016 LEXUS RX350
    - MILTON, MA

    AFTER REPLACING BATTERY, THE GPS, AUDIO SYSTEM, HEAT CONTROLS, (ENTIRE DISPLAY IS BLANK) THE DEALER SAID THEY DON'T KNOW WHAT HAPPENED. THERE ARE NUMEROUS IDENTICAL COMPLAINTS ON-LINE HAVING THE SAME ISSUE..

    Source: NHTSA WEB SITE
  • 2016 LEXUS RX350
    - DISTRICT HEIGHTS, MD

    PASSENGER WIPER WAS MAKING A LOUD KNOCKING SOUND AND HITTING THE HOOD. LEARNED THAT THE ARM WAS BENT, CAUSING THE WIPER TO HIT THE INTERIOR OF THE HOOD AND HAS CAUSED PAINT TO RUB OFF ON THE HOOD.

    Source: NHTSA WEB SITE
  • 2016 LEXUS RX350
    - LOS ANGELES, CA

    TL* THE CONTACT OWNED A 2016 LEXUS RX350. WHILE ACCELERATING FROM A STOP SIGN AT APPROXIMATELY 10 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS TRANSPORTED TO THE EMERGENCY ROOM WHERE A CAT SCAN WAS COMPLETED, WHICH SHOWED A LARGE HEMATOMA ON THE CONTACT'S HEAD. THE CONTACT ALSO MENTIONED THAT HE TOOK BLOOD THINNER MEDICATION AND LATER HIS ENTIRE FACE TURNED BLACK AND BLUE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP WHERE IT WAS DIAGNOSED AS A TOTAL LOSS BY THE INSURANCE COMPANY. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THROUGH RESEARCH, THE CONTACT FOUND NHTSA CAMPAIGN NUMBER: 18V085000 (AIR BAGS); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000. *TT *AS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 LEXUS RX350
    - VENTURA, CA

    WHEN I TRY TO START AT THE BEGINNING OF THE DAY, I STEP ON AND BREAK AND PRESS THE IGNITION BUTTON, THE CAR WON'T START AND WOULD GIVE ME A LOW BREAK POWER LIGHT MESSAGE. IT WILL EVENTUALLY START AFTER ABOUT 5 OR 6 TRIES. I ONLY HAD THE CAR SINCE NOVEMBER 2018 AND IT ALREADY HAPPENED TO ME LIKE 8 TIMES.

    Source: NHTSA WEB SITE
  • 2016 LEXUS RX350
    - BROOKLYN, NY

    WE TOOK A CAR FOR LEASE FROM LEXUS. THE FIRST WEEK, WE REALIZED THE BRAKES WEREN'T WORKING WELL. WE TOOK THE CAR TO THE SHOP AND THEY SAID NOTHING WAS WRONG. THEN, A COUPLE OF MONTHS LATER IT HAPPENED AGAIN AND THEY SAID THE SAME THING. LAST WEEK, AFTER 2 YEARS, I WAS DRIVING AND SO WAS MY DAUGHTER ( TWO DIFFERENT TIMES ) AND WE COULDN'T BREAK THE CAR. THE CAR DROVE RIGHT PAST THE INTERSECTION ON A RED LIGHT. THANK GOD THERE WAS NO PEDESTRIANS OR VEHICLES AT THAT SECOND. WE BROUGHT IT TO ALEXUS AND THEY TESTED THE BRAKES AND SAW A PROBLEM WITH THE BRAKES. THE PRESSURE WAS LOW AND THE METAL WAS SCRAPING. THEY ASKED FOR A LARGE SUM AND SAID WE NEVER COMPLAINED BEFORE.

    Source: NHTSA WEB SITE
  • 2016 LEXUS RX350
    - CHULA VISTA, CA

    POOR BRAKING, DANGEROUSLY AT TIMES. ALSO HAS TO HOLD GAS NOZZLE ALMOST ALL THE TIME WHILE FILLING UP OR THE GAS WILL SHUT OFF EVEN THE TANK IS NOT FULL

    Source: NHTSA WEB SITE
  • 2016 LEXUS RX350
    - BRIDGEWATER, NJ

    I WAS ON MY WAY IN CAR FROM HOME (BRIDGEWATER NJ) WITH MY DAUGHTER TO DROP HER FOR VOLLEYBALL PRACTICE IN HILLSBOROUGH NJ. ABOUT IN 7-10 MINS DRIVE, MY DAUGHTER AND I SMELLED SMOKE COMING FROM THE AC VENT AND ALSO NOTICED SMOKE FROM THE FRONT HOOD. I IMMEDIATELY PULLED THE CAR TO THE SHOULDER. THERE WERE NO SIGNS OF ALERT INDICATION ON THE DASHBOARD. I TURNED THE ENGINE OFF AND TURNED ON THE HAZARD LIGHTS. WHEN I GOT OFF THE CAR, I IMMEDIATELY OPENED THE FRONT HOOD AND SAW THE FIRE BETWEEN RADIATOR AND ENGINE CYLINDER BLOCK. I IMMEDIATELY CALLED 911. MY DAUGHTER CALLED HER MOM SAYING OUR CAR IS ON FIRE. MY WIFE SUGGESTED MY DAUGHTER TO VIDEO TAPE THIS. WHILE MY DAUGHTER WAS VIDEO TAPPING THIS EVENT, THE 911 RESPONDER SUGGESTED WE GET IN A SAFE DISTANCE FROM THE CAR AND THAT THE FIRE RESPONDERS ARE ON THEIR WAY TO THIS INCIDENT. WE IMMEDIATELY GOT TO A SAFE DISTANCE. WITHIN 5 MINUTES FROM THE CALL, THE FIRE CHIEF ARRIVED AND BLOCKED THE TRAFFIC. BY THIS TIME, THE FIRE SPREAD TO THE DRIVER AND PASSENGER AREA. WE HEARD THE AIRBAGS AND TIRES EXPLODING. THE FIRE TRUCKS CAME AND THE FIRE FIGHTERS STARTED TO EXTINGUISH THE FIRE WITH WATER & FOAM. THE CAR HAD COMPLETELY BURNED TO TOTAL LOSS. PLEASE NOTE MY DAUGHTER, 14 YEAR OLD AND I ARE IN COMPLETE SHOCK AND TRAUMATIZED WITH THIS HORRIFIC INCIDENT. MY DAUGHTER IS HAVING NIGHTMARES FROM THIS AND WE ARE SCARED WITH THIS EVENT.

    Source: NHTSA WEB SITE
  • 2016 LEXUS RX350
    - MATTAPOISETT, MA

    THIS CAR EXPERIENCED AN UNINTENDED ACCELERATION AT THE TOP OF MY DRIVEWAY WHILE BEING PUT INTO PARK. THE CAR TOOK OFF AND HIT THE CENTER POSTS OF THE TWO CAR GARAGE AND ONLY STOPPED BECAUSE IT WAS CAUGHT ON THE SUPPORTS IN THE FOUNDATION. WE HAD EXPERIENCED THIS SUDDEN UNINTENDED ACCELERATION SEVERAL TIMES DURING THE FIRST YEAR WE OWN THE CAR WHEN WE WERE GETTING ONTO THE HIGHWAY. WE DID REPORT IT WHEN WE BROUGHT THE CAR IN FOR A SERVICE, THEY WERE AWARE OF THE COMPLAINT BUT AT THAT TIME THERE WAS NO REMEDY FOR THE COMPUTER SLASH TRANSMISSION ISSUE. I WAS PARKING THE CAR AT THE TOP OF THE DRIVEWAY, MY FOOT WAS GOING ON TO THE BREAK AND THE CAR UNINTENTIONALLY ACCELERATED AND FLEW THROUGH THE AIR INTO THE CENTER POST OF A 2 CAR GARAGE. I LUCKILY WAS NOT PHYSICALLY INJURED BUT WAS EMOTIONALLY DISTRAUGHT. IT TOOK DOWN BOTH GARAGE DOORS AND THE CENTER PILLAR ALL OF WHICH HAD TO BE REBUILT AND REPLACED.

    Source: NHTSA WEB SITE
  • 2016 LEXUS RX350
    - BOCA RATON, FL

    TAKATA RECALL. AIRBAGS ON PASSENGER SIDE ALL DEPLOYED WITH ZERO IMPACT TO THE VEHICLE. A TRUCK WAS DRIVING 5 MPH NEXT TO ME WHEN HE HAD A BLOWOUT AND THE LOUD NOISE CAUSED THE AIRBAGS TO DEPLOY.

    Source: NHTSA WEB SITE