2008 LEXUS RX350 Complaints

MY CAR HAS BEEN MAKING NOISE WHILE DRIVING . THE POWER STEERING FLUID IS LEAKING AND KEEPS DROPPING LOW. COMPLAINTS HAVE BEEN MADE TO LEXUS DEALER AT MASSEPUQUA, NY AND LATELY FARMINGDALE, NY NOW OVER PAST MANY YEARS .ON EVERY VISIT.

MY DASH HAS SEVERAL MAJOR CRACKS. VEHICLE WAS STATIONARY WHEN CRACKS APPEARED. IT IS UNKNOWN WHEN THIS HAPPENED AS I JUST BOUGHT THE LEXUS.

I HAD MY FOOT ON THE BRAKE PULLING INTO A PARKING SPACE WHEN I FELT A QUICK ACCELERATION SURGING MY CAR FORWARD, LOCKING MY STEERING WHEEL CAUSING ME TO PLOW ONTO A PARKED TRUCK. I HAD TO BE TOWED TO REPAIR SHOP. STEERING BECAME DIFFICULT.

THE OIL COOLER PIPE ASSEMBLY ON THE ENGINE FAILED CATASTROPHICALLY CAUSING A SUDDEN LOST OF A LARGE VOLUME OF OIL. THE FAILURE OCCURRED WHILE DRIVING ON A STREET AND WAS ONLY NOTICED WHILE PARKING (A CO-WORKER SAW THE OIL POURING OUT OF THE CAR). THE CONSUMER STATED HE WAS NOT MADE AWARE OF THE WARRANTY ENHANCEMENT PROGRAM. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS. UPDATED 10/10/2017*JS

SUDDEN UNINTENDED ACCELERATION ISSUE. I WAS PULLING INTO A PARKING SPACE AT 8 MPH WHEN SUDDENLY MY VEHICLE REVVED UP ON ITS OWN, JUMPED THE CURB, AND CRASHED INTO A BUILDING. LUCKILY, I WAS NOT HURT OR HURT SOMEONE ELSE. THE EDR DOWNLOAD CLEARLY SHOWED MY RPMS JUMPED FROM 400 TO 2,000 IN NANOSECONDS AND THAT THE ACCELERATOR WAS "OFF." TOYOTA'S RESPONSE TO ME WAS "WE FOUND NO EVIDENCE THAT THIS INCIDENT WAS THE RESULT OF ANY TYPE OF DEFECT WITH THE ACCELERATOR OR BRAKES." I AGREE IT IS NOT. IT IS NOT A BRAKE PEDAL OR ACCELERATOR ISSUE. IT IS A SOFTWARE ISSUE THAT CONTROLS THE FUEL TO THE VEHICLE. AFTER TOYOTA WAS FINED $1.2 BILLION (LARGEST EVER FINE TO AN AUTO MAKER), THEY UPDATED THE SOFTWARE SO THERE IS A BRAKE OVERRIDE IN CASE THIS HAPPENS. THE LOCAL LEXUS DEALERSHIP NEVER MENTIONED THIS TO ME NOR HAVE I EVER RECEIVED ANY TYPE OF RECALL NOTICE. THIS COULD HAVE BEEN AVOIDED IF THE SOFTWARE IN MY VEHICLE HAD BEEN UPDATED. TOYOTA IS "VERY SORRY ABOUT THIS UNFORTUNATE INCIDENT." PRETTY SAD WORDS FOR ALL OF THE PEOPLE THAT HAVE BEEN KILLED IN ACCIDENTS BECAUSE OF THIS ISSUE.

TL* THE CONTACT OWNS A 2008 LEXUS RX350. THE CONTACT SMELLED A BURNING ODOR AND STATED THAT THE OIL COOLANT COIL CONTAINED A HOLE, WHICH CAUSED OIL TO LEAK. THE DEALER INDICATED THAT THE VEHICLE WAS INCLUDED IN A MANUFACTURER RECALL; HOWEVER, THE CONTACT DID NOT RECEIVE A RECALL NOTIFICATION. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE RECALL DETAILS WERE NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

POSSIBLE FIRE HAZARD ON MANY OF THESE VEHICLES. THE REAR TAILGATE HANDLE HAS MELTED ON MANY OF THESE AND SHOULD NOT EXPIRE UNDER WARRANTY. A LEXUS FORUM HAS NUMEROUS COMMENTS ABOUT THIS ISSUE. APPARENTLY SOME DEALERSHIPS WOULD CHARGE UPWARDS OF $350+ TO REPLACE A DEFECTIVE AND PERHAPS HAZARDOUS PART. I UNDERSTAND THE TOYOTA SIENNA HAS SIMILAR ISSUES WITH LIFTGATE. DO NOT NOT WHEN MELTING OF HANDLE BEGAN.

THE RUBBER COVER OF THE LIFTGATE SENSOR MELTED. I AM CONCERNED ABOUT IT CATCHING FIRE AND THE DOOR DOES NOT OPEN WHEN THIS IS TOUCHED AS IT IS SUPPOSED TO. I HAVE READ MULTIPLE COMPLAINTS ONLINE FROM OWNERS WITH THE SAME ISSUE. THE BLACK RUBBER MELTS AND STICKS TO FINGERS AND IS HARD TO REMOVE. I HAVE GRANDCHILDREN WHO TRY AND OPEN THE DOOR AT TIMES. IT ALSO CAUSES THE SENSOR TO MALFUNCTION SINCE THE RUBBER PIECE INTERFERES WITH THE SENSOR. THIS VERY COMMON DEFECT SHOULD ELICIT A RECALL.

HEAD LIGHT GOT MOISTURE IN SIDE BURNED OUT HAD TO REPLACE ENTIRE HEAD LIGHT $2200.00 THIS HAD AN EXTENDED WARRENTY BUT I MISSED IT NEVER GOT NOTICE NOT MOVING

I RECEIVED NOTIFICATION FROM LEXUS IN 2014 REGARDING REPLACEMENT OF RX350 DASHBOARD DUE TO A COSMETIC MANUFACTURER DEFECT IN WHICH THE DASHBOARD BECOMES CRACKED AND MELTED/STICKY. IT HAS BEEN OVER 2 YEARS AND THE DASHBOARD HAS STILL NOT BEEN REPLACED DESPITE MANY ATTEMPTS TO CONTACT LEXUS, I AM TOLD THE PARTS ARE NOT IN YET AND THAT I AM SUPPOSEDLY ON THE LIST AND THEY WILL NOTIFY ME AS SOON AS THE PARTS BECOME AVAILABLE. MY CONCERN IS OVER TIME THE DASHBOARD HAS BECOME WORSE, IT HAS BECOME EXTREMELY CRACKED. THIS IS A SAFETY ISSUE AND I AM CONCERNED THAT IT MAY AFFECT AIRBAG DEPLOYMENT IN THE CASE OF AN ACCIDENT.