2009 LEXUS RX350 Complaints

TL* THE CONTACT OWNS A 2008 LEXUS RX350. WHILE DRIVING 50 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE OIL COOLER PIPE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. UPDATED 06/01/17*LJ THE CONSUMER STATED THE VEHICLE WAS NOT INCLUDED IN THE WARRANTY. UPDATED 10/18/2017*JS

I HAVE BEEN NOTIFIED OF THE DEFECTIVE AIRBAG FOR 3-4 YEARS. EVERYTHING I CONTACT THE TOLL FREE NUMBER I AM TOLD THAT I WILL BE CONTACTED WHEN ENOUGH PARTS BECOME AVAILABLE. MY DASHBOARD BOARD HAS BEEN CRAVING FROM THE DIVERS SIDE COMPLETELY ACROSS AND NOT ONLY LOOKS HORRIBLE BUT APPEARS TO BE VERY UNSAFE FOR ME AS A SENIOR CITIZEN TO DRIVE...I AM 69 YEARS OLD AND PURCHASED THIS CAR DURING RETIREMENT. I AM EXTREMELY DISAPPOINTED IN THE LENGTH OF TIME THAT HAS PASSED WITH NO ACTION...PLEASE HELP ME. I AM 69 YEARS OLD. THE DASH BOARD IS IN CRUMBLING BEFORE MY EYES. I HAVE CALLED THEM NUMEROUS TIMES...PLEASE HELP. *TR

VEHICLE HAS A MELTING AND CRACKING DASHBOARD THAT HAS A PENDING RECALL. I HAVE REGISTERED MY VEHICLE WITH THE LEXUS DEALER TWICE. THE FIRST TIME I REGISTERED MY VEHICLE, WAS IN FEBRUARY OF 2016 AND NEVER HEARD FROM THE DEALER AGAIN. I RETURNED TO THE DEALER AND THEY DID NOT HAVE ANY RECORD OF MY REGISTRATION. I RE-REGISTERED IN AUGUST OF 2016 AND THEY SAID THAT AN ORDER FOR THE DASHBOARD HAS BEEN PLACED. IT IS NOW SIX MORE MONTHS AND THEY CAN NOT TELL ME WHEN THEY EXPECT TO REPLACE THE DASHBOARD. I WOULD LIKE TO KNOW WHAT MY OPTIONS ARE.

WHILE GETTING MY INSPECTION AT THE LEXUS DEALER, THEY SHOWED ME THAT MY STEERING RACK IS LEAKING WITH LESS THAN 32,500 MILES ON THE CAR. THE CAR HAS NEVER BEEN DAMAGED OR DRIVEN RECKLESSLY AND GARAGED KEPT. THE CAR HAS BEEN MAINTAINED AND INCLUDES RECORDS. MY VOLVO 240 RACKS LAST 20-25 YEARS. SHAME ON LEXUS/TOYOTA ON A COMMON, SERIOUS ISSUE INVOLVING A PREMIUM BRAND. THIS SHOULD BE A RECALL ISSUE BECAUSE THE POWER STEERING COULD FAIL. THE LEXUS DEALER NOTED IT AS A "CAUTION TASK" WITH A RECOMMENDATION TO REPLACE THE RACK AND PINION ASSEMBLY. I HAVE WRITTEN IN THE DATE OF 14 DEC 2016 AS BEING OBSERVED. IT APPEARS TO HAVE STARTED LEAKING SOMETIME THIS YEAR. *TR

MY DASH IS CRACKED IN A COUPLE OF PLACES. ONLINE RESEARCH SHOWS THIS IS A COMMON PROBLEM, HOWEVER I SEE NO RECALL NOTICE. THIS SHOULD BE REPLACED BY LEXUS AS IT GREATLY REDUCES THE RESELL VALUE OF THE CAR.

MY LEXUS RX350 DASHBOARD AND WINDOORS ARE MELTING AND GET REALLY STICKY WHEN I PULL THE WINDOORS DOWN ALL THE STICKY MELTING BLACK RESIDUE GOT ON THE WINDOORS SO IT'S BEING A WHILE SINCE I WENT TO THE LEXUS DEALER THEY WERE NOT HELPING THEY SAID THAT I HAVE TO PUT MY NAME IN A WAITING LIST WHICH I DID NOW IT'S BEEN A WHILE EVERYTIME I CALL THEM THEY KEEP TELLING ME TO WAIT

THE DASHBOARD MELTS AND HAS A VERY GUMMY AND STICKY FEEL. ALSO IT NOW HAS CRACKED AND LIKELY SUBSTANTIALLY REDUCE THE VALUE OF THE VEHICLE NOT TO MENTION HOW TERRIBLE IT LOOKS.

2009 RX 350 LIFT GATE RUBBER MELTED WHILE VEHICLE PARKED IN DRIVEWAY IN 88 DEGREE HEAT NORTH FLORIDA. ALL PREVIOUS POSTS BY CAR OWNERS WHO HAD SAME ISSUE WERE TOLD THIS WAS DUE TO A CHEMICAL OR ELECTRICAL ISSUE WHICH I AM NOW CONCERNED MAY BE A FIRE HAZARD. RUBBER IS DRIPPING OFF ONTO BACK OF MY CAR, I AM PREGNANT AND DO NOT WANT TO TOUCH THIS MELTED RUBBERY LIQUID AND THEREFORE CANNOT MANUALLY OPEN MY TRUNK. HAVE BEEN TOLD DEALER WILL NOT COVER THE PROBLEM, WHICH IS CLEARLY A DEFECTIVE MATERIAL.

LETTER FROM SENATOR NELSON ON BEHALF OF CONSTITUENT RE SAFETY CONCERNS ABOUT HIS 2009 LEXUS RX350. *SMD THE CONSUMER STATED HE HAS BREATHING CONCERNS RELATED TO BREATHING THE FUMES RELEASED FROM HIS MELTING DASHBOARD. THE CONSUMER WANTED THE DEALER TO TELL HIM, WHAT CHEMICALS WERE USED IN THE DASHBOARD. HOWEVER, THE DEALER HAS BEEN GIVING HIM THE RUN-AROUND FOR THE PAST TWO YEARS. *JB

DASHBOARD MELTING ,EMITTING FUMES FROM EVAPORATING DASH. CRACKING AND PEELING. RESULTING FROM HEAT AND HUMIDITY OF FLORIDA SUN. ARE THE FUMES EMITTED TOXIC? WHAT ARE THE LONG & SHORT TERM EFFECTS ON THE RESPIRATORY SYSTEM ? ARE THE AIR BAGS AT RISK FOR PREMATURE DEPLOYMENT?