2010 LEXUS RX350 Complaints

TL* THE CONTACT OWNS A 2010 LEXUS RX350 EQUIPPED WITH MICHELIN LATITUDE TOUR TIRES, SIZE: P235/55 R19 (NA). THE CONTACT STATED THAT THE TIRE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TIRE PRESSURE WAS LOW ON ALL FOUR TIRES. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE DOT NUMBER WAS UNAVAILABLE. THE VEHICLE FAILURE MILEAGE WAS 100,000 AND THE APPROXIMATE TIRE FAILURE MILEAGE WAS 4,000.

2010 LEXUS RX350. CONSUMER HAD TRANSMISSION SHIFTER ASSEMBLY REPLACED. CONSUMER ALSO WANT TO KNOW IF HE CAN BE REIMBURSED. ACCORDING TO THE INVOICE, THE SHIFTER WOULD GET STUCK WHEN SHIFTING FROM NEUTRAL TO DRIVE. THE CONSUMER STATED ONCE THE GEAR WAS IN DRIVE, IT SLIPPED OUT SEVERAL TIMES. *JB

COLLISION WITH ANOTHER VEHICLE. LEXUS DRIVER'S SEAT BELT DID NOT RESTRAIN DRIVER AND AIRBAG BLEW OPEN ALLOWING DRIVER TO IMPACT STEERING WHEEL HARD ENOUGH TO SUSTAIN A FRACTURED STERNUM AND CHEST WALL INJURY. .UPDATED 11/03/14 *BF UPDATED 7/15/2015*JS UPDATED 09/04/15 *BF

I WAS TURNING LEFT INTO A DRIVEWAY ON A TWO LANE HIGHWAY. A JEEP BEHIND ME WAS NOT PAYING ATTENTION AND TRIED TO PASS ME ON THE LEFT WHILE I WAS TURNING. THE IMPACT WAS ON THE DRIVER SIDE DOOR. I WAS HIT SO HARD HIS BUMPER TORE A WHOLE IN THE DOOR AND BROKE THE FRONT WHEEL OFF FROM MOVING ME SIDEWAYS. I WAS KNOCKED OUT FROM THE CONCUSSION AND ENDED UP IN THE MIDDLE OF THE HIGHWAY GATHERING MY WITS. I WAS SHOCKED THE SIDE AIRBAG DID NOT DEPLOY. THANK GOODNESS I HAD MY SEAT BELT ON! *TR

I WAS DRIVING IN THE PASSING LANE AT ABOUT 55 MPH. THE ROAD WAS STRAIGHT AND LEVEL. THE ROAD WAS COVERED WITH A THIN COATING OF SLUSH. WHILE DRIVING THE ALARM SIGNAL BEGAN BEEPING. I TOOK MY FOOT OFF OF THE ACCELERATOR. THE CAR THEN BEGAN DRIFTING TO THE LEFT, IN THE NEXT FEW SECONDS THE LEFT WHEELS WERE 2 FEET OVER THE LEFT LANE. I TRIED TO GET THE CAR BACK INTO THE LANE BUT THE STEERING DID NOT RESPOND. A FEW SECONDS LATER THE CAR BEGAN TO DRIFT TO THE RIGHT AND ROTATE TO THE RIGHT. I THEN APPLIED THE BRAKES BUT THEY HAD LITTLE EFFECT. EVENTUALLY THE CAR SLID OFF THE ROAD TO THE RIGHT STOPPING ABOUT 75 FT OFF THE ROAD, DOWN A 20 FOOT SLOPE. I BELIEVE THAT THE STABILITY CONTROL SYSTEM FAILED TO CONTROL THE VEHICLE AND DID NOT PROVIDE ADEQUATE PROTECTION IN THIS ACCIDENT. *TR

WHILE THE CAR WAS PARKED, THE FRONT BUMPER CAME LOOSE AFTER A MINOR CONTACT WITH ANOTHER VEHICLE. ALMOST THE SAME HAPPENED A YEAR EARLIER WHILE CAR WAS BARELY MOVING AND REARENDED A SMALL HONDA CAR, WHICH WAS NOT EVEN SCRATCHED, THE WHOLE FRONT END THEN HAD TO BE REPLACED BECAUSE THE SCREWS AND PLASTIC FASTENERS ATTACHING THE BUMPER TO THE BODY BROKE OFF. *TR

TL* THE CONTACT OWNS A 2010 LEXUS RX350. THE CONTACT STATED THAT THE ENGINE RPMS INCREASED EXCESSIVELY AS THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE CONTACT CRASHED INTO ANOTHER VEHICLE AS A RESULT. A POLICE REPORT WAS FILED BUT THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 38,000.

TURNING INTO A PARKING SPOT AT A VERY SLOW RATE OF SPEED DUE TO THE CONGESTED NATURE OF THE SHOPPING CENTER. PULLED IN WITH FOOT ON THE BRAKE AND STARTED TO PUT VEHICLE INTO PARK WHEN THE ENGINE REVVED AND THE CAR ACCELERATED VERY QUICKLY OVER THE CURB AND INTO THE WALL OF THE SHOPPING CENTER. I FELT NO CONTROL OVER THE VEHICLE. ONLY ISSUE WITH CAR SINCE PURCHASE WERE THE BRAKES HAD TO BE RESURFACED SHORTLY AFTER WE GOT IT. WITNESSES IN THE CAR BEHIND ME WAITING FOR ME TO PARK ALSO STATED THAT THEY WERE SHOCKED TO SEE THE CAR LAUNCH FORWARD AS THEY SAW THAT I WAS NEAR A DEAD STOP. DAMAGE TO FRONT END BUT ABLE TO GET CAR BACK HOME. CONTACTED PARK PLACE LEXUS IN PLANO TX AND SERVICE REPRESENTATIVE STATED THEY WOULD TO IT TO THE DEALERSHIP FOR INVESTIGATION. 30 MINS AFTER TWO TRUCK LEFT, SALES PERSON CALLS TO TELL ME THAT THEY SHOULD NOT HAVE TOWED IT AND HE HAD SPECIFIC INSTRUCTIONS FROM LEXUS CORP NOT TO WORK ON OR OPEN A REPAIR TICKET ON A CARE REPORTING UNINTENTIONAL ACCELERATION. I NEEDED TO CALL THE MAIN 800 NUMBER. NOW HAVE TO GET CAR BACK TO HOUSE AT MY EXPENSE SO THE LEXUS PAID "INDEPENDENT INVESTIGATOR" CAN COME LOOK AT THE VEHICLE IN 3-5 DAYS. MORTIFIED AT THE THOUGHT THIS COULD HAVE KILLED SOMEONE WALKING ALONG THE SIDEWALK. TOO MANY REPORTS OF THIS ISSUE DURING PARKING EVENTS. SOMETHING NEEDS TO BE DONE. LEXUS HAS THE OPP TO DO THE RIGHT THING...LET'S SEE IF THEY STAND BEHIND THEIR VEHICLES. ONE OR TWO INSTANCES IS DRIVER ERROR....NOT ENOUGH TO FORCE TOYOTA TO SETTLE FOR BILLIONS RATHER THAN FACE A JURY. JUST SAYING...IF I HAD ANY DOUBT ABOUT WHETHER I HIT THE ACCELERATOR INSTEAD OF THE BRAKE I WOULDN'T TAKE THE TIME TO REPORT THIS TO A GOV AGENCY. *TR

TL* THE CONTACT OWNS A 2010 LEXUS RX350. THE CONTACT STATED AFTER PARKING THE VEHICLE IN HER DRIVEWAY FOR OVER FOUR HOURS, SMOKE WAS NOTICED COMING FROM THE INTERIOR OF THE VEHICLE. THE FIRE DEPARTMENT WAS NOTIFIED WHO EXTINGUISHED THE FIRE. THE FIRE MARSHALL STATED THE ORIGIN OF THE FIRE WAS CAUSED BY THE ELECTRICAL WIRING SYSTEM UNDER THE INSTRUMENT PANEL. THERE WERE NO INJURIES AND A REPORT WAS AVAILABLE IF NEEDED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 37,000.

THIS VEHICLE STARTED ACCELERATING ON ITS OWN. WHEN I TRIED TO GET THE VEHICLE TO STOP, THE BRAKES WOULD NOT WORK. NEUTRAL WOULD NOT WORK. DOWN SHIFTING WOULD NOT WORK. THE VEHICLE WOULD ONLY INCREASE IN SPEED. I HAD 3 KIDS IN THE CAR. THE DASH BOARD INDICATOR LIGHTS LIT UP. ALL OF THEM!! WHEN I FINALLY LOOKED DOWN THE ACCELERATOR PEDAL WAS STUCK. I GRABBED IT WITH BOTH HANDS WHILE DOING OVER 100 MPH AND HEARD A POP! THEN THE VEHICLE SLOWED BUT STILL NOT NEARLY SAFE ENOUGH. I FINALLY MANAGED TO DOWN SHIFT THE CAR AT THAT POINT. AND THEN JAMMED HER INTO PARK FROM ABOUT 30 MPH. THERE WAS SOMETHING SERIOUSLY WRONG WITH THIS CAR. IT WAS NOT FLOOR MATS THAT GOT THAT PEDAL STUCK! I SAW THAT PEDAL! YOU NEED TO LOOK INTO THIS FURTHER. SOMEONE IS GOING TO GET KILLED! I WILL BET THEY ALREADY HAVE. I HAD TO TRADE MY CAR IN BECAUSE LEXUS WOULD NOT EVEN CHECK THE COMPUTER FOR FEAR THEY WOULD BE VALIDATING MY COMPLAINT. NOW I GET A LETTER STATING THEY ARE CHANGING THE ACCELERATOR PEDAL? THERE IS SOMETHING MORE TO THIS AND I THINK YOU SHOULD BE LOOKING FURTHER. THAT IS WHY I AM FILING MY COMPLAINT NOW. THEY SAID I WAS THE ONLY ONE. OBVIOUSLY NOT. I SPENT A LOT OF MONEY TO GET OUT OF THAT CAR. PEOPLE SHOULD NOT HAVE TO. PLEASE LOOK INTO THIS. I BEG YOU. *TR