2012 LEXUS RX350 Complaints

View complaints related to 2012 LEXUS RX350. The complaints found here are submitted by actual consumers with first hand experience. There are more than 40 complaints submitted for the 2012 LEXUS RX350. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

View all LEXUS Complaints
  • 2012 LEXUS RX350
    - COLUMBUS, OH

    I WAS TOLD THAT A CIRCUT BREAKER FAILED UNDER THE DASH ,AS TO THE CAUSE. I BOUGHT THIS CAR NEW AND HAD SOME STRANGE ELECTRIAL ISSUES. THE CAR WAS A TOTAL LOSS. *TR

    Source: NHTSA WEB SITE
  • 2012 LEXUS RX350
    - MERRICK , NY

    TL* THE CONTACT OWNS A 2012 LEXUS RX350. THE CONTACT WAS ATTEMPTING TO PARK WHEN THE BRAKE PEDAL WAS ABNORMALLY DEPRESSED INTO THE FLOORBOARD AND THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC BUT WAS UNABLE TO LOCATE A FAILURE CODE. THE DEALER THEN ADVISED THE CONTACT THAT AIR HAD ENTERED THE BRAKE LINE AND CAUSED THE BRAKE TO BECOME SPONGY. THE DEALER REMOVED THE AIR FROM THE BRAKES. THE CONTACT DID NOT FEEL SAFE OPERATING THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. UPDATED 06/05/12*LJ UPDATED 6/6/12 *SD

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 LEXUS RX350
    - BASKING RIDGE, NJ

    I BOUGHT THE NEW CAR FROM A LEXUS DEALER IN NJ ON SATURDAY 12/03/2011. RIGHT AFTER THE CAR WAS DELIVERED TO ME AND AS I DROVE THE CAR OUT OF THE DEALERSHIP, I NOTICED THAT RPM SURGED WHENEVER GEAR UPSHIFTED SPECIALLY IN 15-40 MPH RANGE. MY WIFE ALSO NOTICED THE SAME ISSUE. WE BROUGHT THE CAR TO THE DEALER ON FOLLOWING FRIDAY, 12/9/2011, AND EXPLAINED THE PROBLEM. WHEN I BROUGHT THE CAR BACK TO THE DEALER FOR INSPECTION, IT HAD ~340 MILES ON IT. ONE MECHANIC AT THE DEALER ROAD TESTED THE CAR WITH ME AND NOTICED THE SAME ISSUE. WE LEFT THE CAR AT THE DEALER ON THAT DAY. ON FOLLOWING MONDAY AFTERNOON (12/12/2011), THE DEALER CALLED AND SAID THE TRANSMISSION IS FAILED AND HAS TO BE REPLACED. WE HAVE SERIOUS CONCERNS ABOUT THE QUALITY OF THE CAR AND RESULTING SAFETY ISSUE: POWER TRAIN IS THE MAIN COMPONENT OF A CAR THAT HAS DIRECT IMPLICATION ON A CAR'S SAFETY. THIS CAR WAS A DEFECT EVEN BEFORE IT WAS DELIVERED TO ME. I ALSO HAVE SERIOUS CONCERNS ABOUT THE RIGOR OF LEXUS NEW CAR INSPECTION PROCESS BEFORE CUSTOMER DELIVERY. WE ARE CONCERNED THAT THIS KIND OF POWER TRAIN ISSUE CAN LEAD TO A MORE SERIOUS SUDDEN ACCELERATION PROBLEM THAT CAUSES DISASTROUS ACCIDENTS. WITH THIS DEFECTED CAR, WE MIGHT HAVE GOTTEN INTO AN ACCIDENT RIGHT AFTER DELIVERY DUE TO POWER TRAIN FAILURE. *TR

    Source: NHTSA WEB SITE