2015 LEXUS RX350 Complaints

TL* THE CONTACT OWNED A 2015 LEXUS RX350. WHILE AT A STOP SIGN, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT AND THE FRONT SEAT PASSENGER SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. UPDATED 09/08/16*LJ THE CONSUMER STATED THE SEAT BELTS AND SHOULDER HARNESSES FAILED TO RESTRAIN PASSENGERS*JS

DYNAMIC SPEED CONTROL RANDOMLY (TWICE) HAS LOST SETTINGS & CONTROL. SETTING IT AT 60, CAR INCREASED SPEED TO 85, AND IGNORED CAR IN FRONT OF ME, ALMOST CAUSING A CRASH. LEXUS HAS NOT FOLLOWED UP WITH ME ON THIS. VOICE RECOGNITION OFTEN FUNCTIONS INCORRECTLY RESULTING IN DISTRACTED DRIVING, AND HAS ALMOST RESULTED IN ME DRIVING OUT OF MY LANE OR OFF THE ROAD SEVERAL TIMES. EXAMPLE: ASK IT FOR DIRECTIONS TO PALO ALTO MEDICAL FOUNDATION: RESULT; GIVES ME A LIST OF SOUTH AMERICAN RESTAURANTS. CONTACTED LEXUS ABOUT THIS. ONLY RESPONSE - TAKE IT TO A DEALER. I HAVE AN APPT WITH ONE JULY 11. NO DOCUMENTATION AVAILABLE. SELF REPAIR ATTEMPTS: DISCONNECTED THE CAR BATTERY FOR 30 SECONDS TO RESET THE SYSTEM AND REPROGRAMMED ALL SETTINGS AVAILABLE. RESULT: NO CHANGE. SUMMARY: WITH REGARD TO THE CRUISE CONTROL; SOMEONE COULD GET KILLED FROM THIS!

TL* THE CONTACT OWNS A 2015 LEXUS RX350. THE CONTACT STATED THAT WHILE STATIONARY, THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO THE REAR END OF ANOTHER VEHICLE. THE CONTACT SHUT THE VEHICLE OFF IMMEDIATELY. THE AIR BAGS FAILED TO DEPLOY. THERE WAS NO MEDICAL ATTENTION REQUIRED. THERE WAS NO POLICE REPORT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

THE SIDE WALL ON REAR DRIVER SIDE TIRE FAILED AT 3950 MILES WHEN TIRE WARNING CAME ON MY DASHBOARD. THE DEALERSHIP TOLD ME THAT THERE IS NO TIRE WARRANTY. I TRIED THE LEXUS CUSTOMER SERVICE. THEY ASKED ME TO UPLOAD TIRE CHANGE INFORMATION SINCE I HAD ALREADY CHANGED MY TIRES AT LOCAL TIRE SHOP. THEN THE CASE MANAGER SHUT DOWN THE COMPLAINT WITH THE SAME EXPLANATION THAT FACTORY TIRES DON'T CARRY ANY WARRANTY.

ON FEB 9 2016 A RODENT HAD CHEW THE WIRES INSIDE MY ENGINE WHICH THE BATTERY/CHECK ENGINE AND THE ALL WHEEL TRACTION LIGHT CAME ON. SO I DROVE IT TO THE DEALER SHIP IN TACOMA FIFE OF WA. SO MY INSURANCE COMPANY TOLD THEM TO REPLACE THE WHOLE ENGINE MAIN WIRING HARNESS FOR A TOTAL COST OF $5372.38. EVERYTHING WAS GOOD TO GO, THEN ON 9 APRIL 2016 MY CHECK ENGINE AND AWD DRIVE TRACTION LIGHT CAME ON. SO I TOOK IT TO THE DEALER AGAIN, BUT WHILE DRIVING ON THE HIGHWAY I HEARD CHIMES GOING OFF THEN ALL OF A SUDDEN IT LOSS ACCELERATION POWER AND LOSS SPEED QUICKLY. I WAS ABLE TO MANUEVER OFF SAFELY TO THE SIDE OUT OF TRAFFIC AND DOWN AN EXIT TO A COMPLETE STOP. I TURN OFF THE VEHICLE AND STARTED IT BACK ON. THEN I WAS ABLE TO DRIVE IT WITH A WING ON A PRAYER AND MADE IT TO THE DEALER SHOP SAFELY IM GLAD THAT I DID WITHOUT GETTING INTO AN ACCIDENT. I WAS TOLD BY THAT DEALER THAT DIAGNOSTICS FOUND INCONSISTENCY REPORT FROM THERE COMPUTER FINDINGS AND WAS TOLD THE SERVICE MANAGER WILL KEEP IT TO DRIVE IT FOR A COUPLE OF DAYS TO MAKE SURE THEY CAN CATCH THE PROBLEM. RIGHT NOW IM REALLY CONCERN FOR MY SAFETY, ESPECIALLY IT IS MY WIFE'S CAR, AND IF SHE WAS DRIVING SHE WOULD NOT KNOW HOW TO REACT IN A SITUATION LIKE THIS. SO BOTTOM LINE IM REALLY CONCERN OF MYSELF, WIFE AND FAMILY SAFETY AND NEED TO ADDRESS THIS BECAUSE IT CAN HAPPEN AGAIN. PLEASE ADVISE ON HOW TO MOVE FORWARD. SAFETY HAS NO QUITTING TIME, I BOUGHT A LEXUS BECUASE OF ITS HIGH SAFETY EXPECTATIONS, BUT IT AINT WORKING FOR ME.

TL* THE CONTACT OWNS A 2015 LEXUS RX350. WHILE MAKING A LEFT TURN, THE CONTACT CRASHED INTO THE FRONT DRIVER SIDE OF ANOTHER VEHICLE. THE VEHICLE ACCELERATED EXTREMELY FAST. THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THE CONTACT HAD TO SHIFT THE VEHICLE INTO THE PARK POSITION IN ORDER FOR THE VEHICLE TO STOP. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. UPDATED 05/03/16*LJ

TL* THE CONTACT OWNS A 2015 LEXUS RX350. AFTER STARTING THE VEHICLE, THE ENGINE WARNING LIGHT, TRACTION WARNING LIGHT, AND THE ALL WHEEL DRIVE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED BECAUSE THE CYLINDER CANISTER CONTAINED FUEL. THE VEHICLE WAS REPAIRED; HOWEVER, THE VEHICLE HAD A FUEL ODOR. THE VEHICLE WAS NOT TAKEN BACK TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT PROVIDED.

WHILE DRIVING AT 55-60 MPH ON WEST VERGINA TURNPIKE ON 2/15/16 ON A 28-32 DEGREE DAY, HEARD A LOUD NOISE AND REALIZED THAT SUNROOF HAD EXPLODED. THERE WERE NO VEHICLES IN FRONT OR ANY BRIDGE OR OVERPASS NEARBY. FORTUNATELY THE SCREEN WAS CLOSED SO TAMPERED GLASS DID NOT FALL ON THE DRIVER. I AM CERTAIN NOTHING HIT THE CAR.

MY CAR CAUGHT FIRE ON ITS OWN. I WAS AWAKEN BY THE POLICE WHO SAID THAT MY PARKED CAR IS ON FIRE. THE FIRE DEPARTMENT AND POLICE CONFIRMED THAT THE FIRE STARTED ON ITS OWN FROM THE ENGINE AND THERE IS NO LARCENY. THEY MENTIONED THAT THERE WAS A VEHICLE RECALL FOR THE SAME PROBLEM AND THEN I SEARCH ONLINE AND FOUND THE RECALL. SEE BELOW HTTP://WWW-ODI.NHTSA.DOT.GOV/ACMS/CS/JAXRS/DOWNLOAD/DOC/UCM465852/RCAK-14V576-3448.PDF HTTP://WEMAKEITSAFER.COM/VEHICLE-RECALL/LEXUS-RX350-RECALL-3507218 NEITHER THE DEALERSHIP (I.E. MCGRAWTH LEXUS) OR THE MANUFACTURER CONTACTED ME. I LOSS MY NEW VEHICLE DUE TO BEEN SOLD A DEFECTIVE NEW VEHICLE

WAS DRIVING AT APPROX. 70 MPH ON HIGHWAY 71 WHEN I HEARD A LOUD CRASH. THERE WERE NO OTHER VEHICLES IN SIGHT AROUND MY VEHICLE SO I THOUGHT A TIRE HAD BLOWN OUT. AFTER INSPECTING THE VEHICLE AND GETTING BACK INSIDE, I REALIZED THE SUNROOF GLASS HAD EXPLODED. I DIDN'T REALIZE IT IMMEDIATELY AS THE COVER WAS CLOSED AT THE TIME, THANKFULLY. AS I HAD PURCHASED THE VEHICLE 5 DAYS BEFORE, I CALLED THE DEALER, WHO RESPONDED THAT I MUST HAVE BEEN HIT BY A ROCK. AS THERE WERE NO VEHICLES AROUND FOR MILES, I AM CONFIDENT IT WAS NOT A ROCK BUT A MANUFACTURER DEFECT. FURTHER, I WAS DEFINITELY NOT PLEASED WITH HOW THE DEALERSHIP HANDLED CONSIDERING THE VEHICLE HAD LESS THAN 300 MILES ON IT. I AM JUST NOW SUBMITTING AS I DIDN'T KNOW WHO TO CONTACT OTHER THAN THE DEALER UNTIL I SAW A SEGMENT ON GMA JUST YESTERDAY.