2010 LEXUS RX350 Complaints

TL* THE CONTACT OWNS A 2010 LEXUS RX 350. THE CONTACT STATED THAT THE DRIVER'S SIDE SUN VISOR WOULD NOT REMAIN UPRIGHT IN ITS HOUSING AND CONTINUED TO FALL, OBSTRUCTING THE CONTACT'S VIEW. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THERE WAS NOTHING THEY COULD DO TO ASSIST. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 22,235 AND THE CURRENT MILEAGE WAS 22,500.

TL* THE CONTACT OWNS A 2010 LEXUS RX350. THE CONTACT STATED THAT WHILE RIVING APPROXIMATELY 15 MPH, THE VEHICLE SUDDENLY ACCELERATED AT A RAPID PACE. THE VEHICLE CONTINUED TO ACCELERATE AS THE BRAKES WERE APPLIED. THE DRIVER WAS ABLE TO SHIFT INTO NEUTRAL AND TURNED THE ENGINE OFF. THE VEHICLE RETURNED TO NORMAL FUNCTION AFTER SEVERAL MOMENTS AND WAS DRIVEN TO THE CONTACT'S HOME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE FAILURE AND CURRENT MILEAGE WAS 38,000.

I WAS ACCELERATING TO MERGE ON 4 LINE TRAFFIC AND MY CAR STARTED SUDDENLY TO ACCELERATE EVEN WHEN I WAS NOT PRESSING THE ACCELERATING PEDAL I TRIED TO HIT THE BRAKES BUT IT DID NOT SLOW THE CAR I PUSH TO NEUTRAL POSITION HITTING THE BRAKES BUT THE CAR WAS STILL GOING FAST. I WAS GOING TO AN EXIT TRYING TO STOP THE CAR KEEPING IN NEUTRAL AND HITTING THE BRAKES I WAS ABLE TO STOP AND SHOT THE ENGINE OFF. *TR

HAD TO REPLACE THE BRAKE FLUID IN THE VEHICLE AT 30000 MILES. LEXUS REQUIRES THIS SUPPOSEDLY TO MAINTAIN THE INTEGRITY OF THE BRAKING SYSTEM AND PROVIDE A SAFE VEHICLE. I FEEL THIS IS A SAFETY DEFECT IN THE DESIGN. ANY VEHICLE' SHOULDBE ROBUST ENOUGH TO LAST MUCH LONGER THAN THIS WITHOUT THIS LEVEL OF SERVICE BEING REQUIRED BY THE MANUFACTURER. IF THE VEHICLE DOES REALLY NEED THIS, THAN LEXUS SHOULD COVER IT UNDER WARRANTY. BRAKES ALSO REQUIRED DISASSEMBLY AND CLEANING AT 15000 MILES AT CUSTOMERS EXPENSE. *TR

ON 1/21/12 AS I WAS DRIVING I SLOWED DOWN PREPARING TO BRAKE FOR A TRAFFIC SIGNAL. A SCHOOL BUS WAS IN FRONT OF US, STOPPED. AS I STEPPED ON THE BRAKE, THE ENGINE REVVED UP AND THE CAR CONTINUED TO MOVE FORWARD. I QUICKLY PUT THE CAR IN PARK AND TURNED OFF THE ENGINE. WE WERE INCHES FROM THE SCHOOL BUS. THIS SHOULD NOT HAVE HAPPENED. IT WAS FRIGHTENING!! THE PROBLEM OCCURRED AGAIN ABOUT 10 MINUTES IN A STOPPED POSITION AND THE CAR CONTINUED TO MOVE FORWARD. THE TACHOMETER WENT INTO THE RED ZONE. THE DEALER AND MANUFACTURER WERE INFORMED. UPDATED IVOQ 03/29/12 *TR

ON OCT 5, 2011 AT 7:45 AM , I WAS TRAVELING ON A ONE LANE ROAD EACH WAY IN RURAL CONNECTICUT ( 35 MPH ZONE). I DECIDED TO PASS A CAR THAT WAS TRAVELING WELL BELOW THE SPEED LIMIT WHEN MY LEXUS RX350 LURCHED FORWARD SUDDENLY AND THEN HAD A HUGE BURST OF ACCELERATING SPEED. I APPLIED MY FOOT TO THE BRAKES AND THE CAR SLOWED VERY SLIGHTLY, BUT STARTED TO BUCK A LITTLE AND THEN ONCE AGAIN FELT LIKE IT KICKED INTO A HIGHER GEAR. MY DASHBOARD WAS FLASHING " BRAKE FAILURE" AS I LOOKED DOWN AND SAW THAT MY FOOT WAS FIRMLY PLANTED DOWN ON THE BRAKES. FORTUNATELY, THERE WERE FEW CARS ON THE ROAD AND ONLY ONCE DID I HAVE TO PASS A CAR ON A BLIND CURVE HOPING NO ONE WAS APPROACHING FROM THE OTHER WAY, SO AS TO AVOID RAMMING A CAR IN FRONT OF ME. I HAD RESOLVED IN MY MIND THAT I WAS GOING TO CRASH, AND WAS TRYING TO FIND A PLACE TO TAKE THE CAR OFF THE ROAD WHILE TRYING TO MINIMIZE INJURY TO ME. I STOPPED LOOKING AT MY SPEED, BUT IT WAS CLEARLY IN EXCESS OF 60 MPH IN A 35 MPH ZONE. I WAS LUCKY THAT DAY, SINCE THERE WERE FEW CARS ON THE ROAD AND THE STRETCH OF ROAD I WAS ON WAS FAIRLY STRAIGHT. I DROVE THIS WAY FOR ABOUT 1.5 MILES WHEN IT THEN OCCURRED TO ME TO SHIFT THE CAR INTO NEUTRAL. ONCE I DID THIS THE CAR EVENTUALLY REDUCED SPEED TO ABOUT 5-10 MPH. I THREW THE CAR INTO PARK AND JUMPED OUT OF THE VEHICLE, WHICH AT THIS POINT WAS ENGULFED IN SMOKE FROM THE FAILED BRAKES. LEXUS BLAMED THE INCIDENT ON A STUCK ACCELERATOR PAD, ALTHOUGH THEY ADMITTED WHEN THE CAR CAME TO THEIR SHOP THE PAD WAS NOT STUCK. I KNOW FACTUALLY THAT THE PAD WAS NOT STUCK, SINCE I LOOKED DOWN AT MY FEET DURING THE EPISODE AND SAW MY FOOT ON THE BRAKE, AND THE ACCELERATOR PAD IN ITS NORMAL POSITION. THIS WAS CLEARLY AN INCIDENT OF SUDDEN ACCELERATION. LEXUS ALLOWED ME TO BREAK MY LEASE AND LEASE A 2012, WHICH NOW HAS A BRAKE OVERRIDE SYSTEM (AS OF 2011 MODELS) . *TR

I WENT OUT TO GRAB A BITE TO EAT FOR MY DAUGHTER AND I CAME TO A STOP LIGHT AT A MAJOR INTERSECTION. I RECEIVED THE TURN ARROW SO I ACCELERATED THRU THE TURN AND THEN PUNCHED THE GAS TO MAKE IT THRU THE NEXT LIGHT THAT WILL TURN RED IF YOU DON'T GIVE IT A LITTLE GAS TO GET THRU IT. I MAKE IT THRU THE LIGHT AND GET IN THE RIGHT LANE TO SLOW DOWN TO MAKE MY TURN AND MY BRAKES DON'T WORK AND MY CAR STARTS ACCELERATING ON ITS OWN. I HAVE NO CONTROL OF THE SPEED SO I THROW THE CAR IN NEUTRAL AND KEEP SLAMMING THE BRAKES WHILE THE BRAKE MALFUNCTION LIGHT APPEARS. I'M NOT SURE HOW MY CAR SLOWS DOWN AND I MAKE A RIGHT TURN INTO A PARKING LOT AND MY ENGINE IS STILL SOUNDING LIKE IT IS ACCELERATING AND I AM IN NEUTRAL. MY CAR ROLLED TO A STOP, I SHUT IT DOWN AND CALLED THE LEXUS LINE. THE HAD A TOWING COMPANY OUT WITHIN AN HOUR AND THE TOW TRUCK DRIVER TOLD ME THIS IS AT LEAST THE 10TH TIME HE HAS HAULED THIS TYPE OF CAR FOR THE SAME THING. *TR

TL* THE CONTACT OWNS A 2010 LEXUS RX350. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN THE BRAKES WERE APPLIED BUT THE VEHICLE WOULD NOT RESPOND. THE BRAKE PEDAL WAS ABNORMALLY DEPRESSED INTO THE FLOORBOARD AND THE CONTACT CRASHED INTO A FIRE HYDRANT AND THE SIDE OF A BUILDING. ONCE THE VEHICLE CAME TO A COMPLETE STOP, THE AIR BAGS DEPLOYED. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TOWED THE DEALER BUT WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

TL* THE CONTACT OWNS A 2010 LEXUS RX350. THE CONTACT STATED THE VEHICLE ROLLED AWAY WHILE PARKED ON AN INCLINE WITH THE ENGINE SHUT OFF. THE VEHICLE ROLLED DOWN THE HILL AND CRASHED INTO A FENCE AND A LIGHT POST. THE CONTACT RECEIVED NECK AND BACK INJURIES FROM THE CRASH. THE VEHICLE WAS TOWED TO THE DEALER AND THE CONTACT WAS ADVISED THAT THEY WOULD HAVE TO PAY SOMEONE TO READ THE REPORT TAKEN WHEN THE BLACK BOX WAS ANALYZED. THE CONTACT DID NOT KNOW WHAT CAUSED THE FAILURE. THE FAILURE AND THE CURRENT MILEAGES WERE 19,000. UPDATED 03/05/12*LJ UPDATED 03/07/12

TL* THE CONTACT OWNS A 2010 LEXUS RX350. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH AND LOSS CONTROL OF THE VEHICLE DUE TO AN UNEXPECTED HEALTH RELATED ISSUE. THE VEHICLE CRASHED INTO AN UNOCCUPIED PARKED VEHICLE. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND CHEST AREA. A POLICE REPORT WAS FILED. THE FRONT DRIVER'S SIDE AIR BAG PARTIALLY DEPLOYED AND THE FRONT PASSENGER'S SIDE AIR BAG FAILED TO DEPLOY WITH THE SUBSTANTIAL IMPACT. THE VEHICLE WAS DECLARED DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE MILEAGE WAS 18,000. THE VIN WAS UNAVAILABLE.