2008 LEXUS RX350 Complaints

I WAS DRIVING ON A ROAD, MY VEHICLE BEGAN TO SHAKE UNTIL EVENTUALLY DROPPING TO THE ROAD AND DRAGGING UNTIL I COULD GAIN CONTROL OF IT , BY APPLYING THE BRAKES. I NOTICED OUT OF MY DRIVER'S SIDE WINDOW ACROSS THE ROAD WAS MY TIRE ROLLING AT A RAPID SPEED. I CALLED 911 TO RECEIVE ASSISTANCE TO STOP THE TRAFFIC AND TO HELP WITH MY DISABLED VEHICLE. OFFICERS ASSISTED WITH HELPING MYSELF, MY MOTHER AND MY TWO TODDLERS OUT OF THE VEHICLE AND TO RETRIEVE MY TIRE. THE TIRE HAD FALLEN OFF OF MY VEHICLE, AT THE RIM, LEAVING THE BOLTS AND THE MIDDLE PORTION OF THE RIM STILL ATTACHED TO THE VEHICLE, WHILE THE REMAINING MAJORITY OF THE RIM WAS STILL ATTACHED TO MY TIRE ROLLING DOWN THE ROAD. THE VEHICLE WAS IN PROPER WORKING CONDITION PRIOR TO THIS INCIDENT. I DID NOT HIT A POTHOLE NOR WAS I IN AN ACCIDENT. MY VEHICLE WAS TOWED TO MY RESIDENCE, THE FOLLOWING DAY AFTER CONTACTING LEXUS AND ADVISING THEM OF THE INCIDENT, I WAS INSTRUCTED BY LEXUS TO HAVE THE VEHICLE TOWED TO THEIR PROPERTY FOR AN INSPECTION. AFTER THE VEHICLE ARRIVED TO THEIR PROPERTY, THEY CONTACTED ME AND STATED THAT THE THE INCIDENT WAS NOT A MANUFACTURERS DEFECT, THAT HAD IT BEEN A MANUFACTURES DEFECT IT WOULD HAVE HAPPENED WITHIN THE FIRST YEAR THE VEHICLE WAS MANUFACTURED. LEXUS THEN INFORMED MYSELF THAT I NEEDED TO MAKE A CLAIM WITH MY INSURANCE COMPANY FOR DAMAGES THAT HAVE BEEN INCURRED. PRIOR TO THIS INCIDENT THIS VEHICLE WAS IN PERFECT WORKING ORDER. ALL PREVIOUS SERVICES WERE PERFORMED BY AUTO LENDERS AND THE MOST RECENT WAS JUNE 23, 2015, WHEN A ROUTINE OIL AND FILTER CHANGE OCCURRED, AS WELL AS, THE BRAKE PADS AND ROTORS BEING REPLACED. THE SAFETY OF OURSELVES AND OUR CHILDREN ARE A GREAT CONCERN GOING FORWARD IN THIS VEHICLE AND WE DO NOT FEEL THAT THE MANUFACTURER IS IN FACT CONCERNED WITH OUR SAFETY AND WELL BEING AND IF THIS IS AN ISSUE WITH OTHER LEXUS VEHICLES, IT IS A SAFETY CONCERN FOR ALL.

I NOTICED THAT MY INFLATE TIRE LIGHT WAS ON. WHEN I LOOKED UNDER MY CAR TO INFLATE THE SPARE I NOTICED THAT THE SPARE WAS GONE AND THE CABLE HAD SNAPPED DUE TO RUSTING. THIS IS AN OBVIOUS DEFECT AND IS SURELY A SAFETY HAZARD IF THE TIRE WERE TO FALL OFF WHILE DRIVING. 2008 LEUS RX 350 AWD.

BROUGHT VEHICLE TO DEALER FOR ROUTINE SERVICE, WAS INFORMED ONE OF THE POWER STEERING BOOTS WAS "RIPPED AND LEAKING PRETTY GOOD." I WAS QUOTED $1600 FOR A COMPLETE RACK & PINION STEERING REPLACEMENT INCLUDING PARTS AND LABOR, WHICH I DECLINED BECAUSE THOSE ARE MSRP PRICES.. MY WIFE DRIVES THIS CAR AND I AM NOW CONCERNED FOR HER SAFETY AS WELL AS OTHER PASSENGERS. BASED ON OTHER COMPLAINTS WITH 2007-2009 RX350'S ON THIS SITE, LEXUS IS WELL AWARE THEY HAVE AN ONGOING SAFETY PROBLEM AND THEY NEED TO ISSUE A RECALL TO COVER THESE INSANE COSTS. WE MAINTAIN THE VEHICLE AT THE DEALER, I HAVE NEVER HEARD OF A POWER STEERING FAILURE AT BELOW 75K MILES ON ANY VEHICHLE BUILT IN THE LAST 20 YEARS...NOT HAPPY AND THIS WILL BE ONE AND ONLY LEXUS!

WE BOUGHT THE CAR IN 2012 BY 2013 DASH STARTED TO CRACK & GET VERY STICKY. NOW DASH COMPLETELY CRACKED AROUND PASSENGER FRONT AIRBAG. WE ARE CONCERNED ABOUT THE CONTINUED DASH CRACKING & IF WILL EFFECT THE AIRBAGS & INJURY FROM THE AIRBAG IF DEPLOYED.

REAR LATCH MELTED, NOT DUE TO TEMPERATURES IN THE CITY AND STATE WHERE I LIVE BUT INSTEAD TO A ELECTRICAL COMPONENT OVERHEATING. LEXUS WILL NOT FIX WITHOUT A CHARGE OF OVER $200. THIS IS CLEARLY A DEFECT

AS I APPROACH A RED LIGHT, I NOTICED THE CAR WAS SMOKING. I PULLED INTO THE NEAREST AUTOMOTIVE FACILITY AND I NOTICE A TRAIL OF OIL WAS FOLLOWING ME. I LOOK UNDER THE MY HOOD AND I SAW AND OIL LEAK. I LOOKED UNDER THE CAR AND THERE WAS A PUDDLE OF OIL. *TR

THERE WAS A TORN POWER STEERING BOOT ON THE RACK. THE TORN SHOULD BE THERE FOR A WHILE. I PURCHASED A 100K MILES WARRANTY WHEN I BOUGHT THE CAR BUT THE LEXUS DEALERS NEVER MENTIONED OR POINTED OUT ABOUT THE DAMAGE UNTIL THE 100K MILES WARRANTY RAN OUT. AS SOON AS THE WARRANTY RAN OUT, I GOT INFORMED THAT THE POWER STEERING BOOT ON THE RACK GOT TORN AND IT WILL COST ME $1600. *TR

I TOOK MY CAR IN FOR A ROUTINE SERVICE; WHEN I WENT TO PICK IT UP I WAS TOLD THAT THE RACK AND PINION WAS LEAKING, THERE WAS A TEAR IN THE BOOT AND IT WAS LEAKING FLUID, AFTER BEING QUOTED $1800 FOR PARTS AND LABOR I DECLINED THE REPAIR. I FIND IT HARD TO BELIEVE THAT A 7 YEAR OLD CAR WITH MAJORITY OF HIGHWAY MILES WOULD HAVE AN ISSUE WITH THE RACK AND PINION GOING BAD. WHEN I CAME HOME I DID SOME RESEARCH AND FOUND THAT THIS SEEMS TO BE A COMMON PROBLEM WITH THE SECOND GENERATION RX. IN MY FAMILY, MAJORITY OF OUR CARS ARE TOYOTAS & LEXUS; WE HAVE A COROLLA, 2 CAMRY'S, SIENNA, HIGHLANDER, IS350, RX350. ONE CAMRY HAS ALMOST 200KMILES, THE COROLLA HAS OVER 150K MILES. WE'VE OWNED 2 OTHER COROLLAS, ES250, CELICA, I'VE OWNED OTHER BRAND CARS TOO AND HAVE DRIVEN OVER 150K MILES AND NEVER HAD A PROBLEM WITH THE RACK AND PINION BOOT TEARING. THIS IS NOT THE FIRST TIME I HAD AN ISSUE WITH THE RX, THE LAST TIME THERE WAS AN ISSUE WITH A (MOTOR) OIL LINE BURSTING, THE OIL LINE THAT RUNS FROM THE OIL COOLER - THANK GOD NOTHING HAPPENED, THE CAR MADE IT HOME SAFELY HOME (BUT NO LOW OIL LIGHT CAME ON) AND WE HAD IT TOWED TO THE DEALERSHIP AND THE REPAIRS WERE COVERED UNDER WARRANTY. WAS TOLD BY A MECHANIC THAT THE OIL LINE BURSTING WAS A COMMON PROBLEM, AND THAT THE NEWER RX MODELS THE PIPE WAS REPLACE WITH METAL PIPE. IN MY OPINION ABOUT THE RACK AND PINION, IT'S DEFINITELY A SAFETY ISSUE - THE STEERING OIL COULD POTENTIALLY LEAK ONTO THE EXHAUST AND CATCH FIRE, AND IF ALL THE POWER STEERING FLUID LEAKS OUT ONE MAY NOT REALIZE IT AND MAY NOT BE ABLE TO STEER THE CAR OUT OF HARMS WAY. WE'VE OWNED SO MANY TOYOTA/LEXUS CARS AND WE'VE NEVER HAD ANY PROBLEMS, WE'VE ALWAYS BEEN AN BELIEVER OF TOYOTA/LEXUS, BUT THIS RX HAS GOT ME WORRIED. I HOPE THAT THIS IS NOT A SIGN OF THINGS TO COME. WILL BE THINKING REALLY HARD ABOUT TOYOTA/LEXUS WHEN IT COMES TIME TO BUY ANOTHER CAR. *TR

PART# 84840G 8484021010 SWITCH ASSEMBLY, BACK DOOR OPENER - RUBBER COVER OF SWITCH HOUSING DETERIORATES/DEPOLYMERIZES LEAVING BEHIND A HAZARDOUS GOO AND HINDERING OPERATION OF REAR HATCH RELEASE MECHANISM. *TR

THE DASH BOARD BEGAN TO CRACK SHORTLY AFTER WE PURCHASED THE CAR IN MARCH OF 2012. AT THAT TIME I THOUGHT THAT THE PREVIOUS OWNER MIGHT HAVE HIT THE DASH WITH HIS FIST STARTING THE PROBLEM. HOWEVER, THIS WAS NOT THE CASE. THE DASH CONTINUED TO CRACK IN MULTIPLE PLACES AND CHUNKS OF THE VINYL STARTED TO FALL OFF LEAVING THE FOAM UNDER THE DASH COVERED EXPOSED. WITH THE RECENT PROBLEMS WITH AIR BAGS, I FEARED THAT IF THE AIR BAG WENT OFF IT COULD SEND DASH PIECES FLYING EVERYWHERE POSSIBLE CAUSING INJURY. I CONTACTED LEXUS, THEY ARE AWARE OF THE PROBLEM BUT THEY REFUSED TO DO ANYTHING ABOUT IT. *TR