2010 LEXUS RX350 Complaints

TL*THE CONTACT OWNS A 2010 LEXUS RX350. AFTER CRASHING INTO A SNOW EMBANKMENT THE FRONT BUMPER WAS CRACKED AND LOOSE. NO ONE WAS INJURED. THE VEHICLE WAS DRIVABLE AND WAS NOT TAKEN TO THE DEALER; HOWEVER, WHEN THE DEALER WAS CALLED, THEY INFORMED HER TO BRING THE VEHICLE IN FOR INSPECTION. THE BUMPER COST $900 TO REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 29,000.

THE ENGINE MAKES A NOISE LIKE A SLOPPY PISTON OR A ROD KNOCKING. THE CAR IS A 2010 LEXUS RX350 WITH 69,000 MILES. WHAT IS INTERESTING HERE IA THE FACT THAT THE ISSUE WAS DISCUSSED WITH THE SERVICE GROUP ON A RECENT CONFRENCE CALL BUT THE STAFF WAS TOLD TO KEEP IT QUIET. IS TOYOTA PLAYING THE GAMES AGAIN? *TR

TIRE PRESSURE SENSORS APPEAR TO BE OVERLY SENSITIVE IN LEXUS VEHICLES. I OWN 2009 AND 2010 RX350S AND BOTH HAVE ISSUES WITH FALSE ALARMS, AND I WAS TOLD THAT THE DEALER SEES AT LEAST 20 CARS A DAY WITH FALSE ALARMS AND THEY ARE SELLING NITROGEN INFLATION GAS TO REDUCE THE RATE OF FALSE ALARMS. ALTHOUGH IT'S NOT VERY SERIOUS ISSUE AS FAR AS DIRECT SAFETY IS CONCERNED, IT CAN LEAD INTO THE SITUATION WHERE THE DRIVERS WILL START IGNORING THE WARNING LIGHT THAT CAN CAUSE DANGEROUS CONDITIONS. IF THE EQUIPMENT HAS HIGH FALSE POSITIVE RATES, THE MANUFACTURER SHOULD ADDRESS THE ISSUE, BUT THERE IS NO INDICATION THAT IT'S DOING ONE. *TR

2010 LEXUS 450H WON'T START. WE BOUGHT A NEW 2010 LEXUS 450H ABOUT 3 WEEKS AGO, IT ALREADY HAPPENED TWICE, THE CAR JUST WON'T START. BUT AFTER PUSH POWER ON/OFF FEW TIMES, THE CAR STARTS. FIRST TIME IT HAPPENED ON THE MORNING OF NOV 26, WE ARE READY TO GO FOR A WEEKEND TRIP AT 8AM, FOOT ON THE BRAKE AND PUSH THE POWER, ALL LIGHTS GOES ON(EVEN THE HEADLIGHTS), FAN IS ON TOO, BUT NO READY LIGHT, STOPPED IT AND TRIED FEW TIMES, SAME THING, CALLED LEXUS ROADSIDE SERVICE, SAID WILL SEND SOMEONE TO JUMP IN 60 TO 90 MINUTES, I OPENED THE HOOD AND TRY TO FIND BATTERY TO JUMP MYSELF, TAKE A WHILE TO GET THOSE BLACK PLASTIC COVER OFF, DID NOT FIND THE BATTERY, TRY TO START THE CAR AGAIN, AND IT WORKS, THAT IS ABOUT 30 MINUTES AFTER PROBLEM FIRST OCCUR. DROVE 4 HOURS TO A WEEKEND TRIP, SATURDAY, USED CAR FEW TIMES, EVERYTHING IS FINE, THEN SAME THING HAPPENED ON SUNDAY, START AND STOP FEW TIMES, AND IT WORKS. *TR

TL*THE CONTACT OWNS A 2010 LEXUS RX350. WHILE DRIVING 5 MPH, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO TWO OTHER VEHICLE WHICH CAUSED A CHAIN REACTION. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR BODY REPAIRS. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THEY WOULD SEND AN INVESTIGATOR TO INSPECT THE VEHICLE. THE VEHICLE HAD NOT BEEN INSPECTED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000.

TL*THE CONTACT OWNS A 2010 LEXUS RX350. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH, AND UNEXPECTEDLY AN INCREASE OF ACCELERATION OCCURRED. THE VEHICLE FAILED TO DECELERATE. THE BRAKE PEDAL WAS APPLIED AND THE VEHICLE BEGAN TO SLOW DOWN TO A COMPLETE STOP. THE VEHICLE WAS IN THE PROCESS OF BEING TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS APPROXIMATELY 3,800. THE VIN WAS UNAVAILABLE.

PART 23565 C-VEHICLE WOULD NOT MOVE. C-BROKEN RETAINING CLIP HOLDING RIGHT FRONT AXLE TO TRANSMISSION. ALSO FOUND A MISSING BOLT IN BEARING CARRIER. THIS IS A 2010 LEXUS RX 350 I PURCHASED IN FEB. 2010 FOR $44,000 WITH 15,000 MILES ON IT FROM THE FREMONT LEXUS DEALERSHIP IN FREMONT, CA. VERY SCARY! LUCKILY I WAS ONLY TRAVELING ABOUT 10 MILES AN HOUR AT THE TIME. THE TRANSMISSION WOULD NOT MOVE. WAS TOLD OLD PART COULD NOT BE GIVEN TO ME. LEXUS OF CONCORD, CA FIXED IT. FREMONT LEXUS ONLY OFFERED TO BUY BACK FOR $33,000. *TR

I BOUGHT A NEW LEXUS RX 350 IN AUGUST 2010 AND HAD A COLLISION ON THE THIRD DAY DRIVING THE CAR. I WAS AT A PARKING LOT WAITING FOR A PARKING SPACE. THE ENGINE WOULD SHUT DOWN. WHEN I SAW A PARKING SPACE AVAILABLE, I STARTED THE ENGINE BY PRESSING THE ENGINE BUTTON WITHOUT PRESSING THE BRAKE PEDAL (YOU DON'T NEED TO PRESS THE BRAKE WHEN YOU USE A KEY TO START THE ENGINE). I DID NOT KNOW BY DOING THAT, I ONLY STARTED THE RADIO AND AIR CONDITIONING BUT NOT THE ENGINE ITSELF. I THEN PRESSED THE BRAKE PEDAL AND SHIFTED TO THE DRIVING GEAR. AT THAT TIME, ANOTHER CAR WAS PULLING INTO THE PARKING LOT. I WAS GOING TO STOP MY CAR TO WAIT FOR THE OTHER CAR TO PASS BY ME. I PRESSED THE BRAKE BUT THE CAR DID NOT STOP AND KEPT GOING FORWARD BECAUSE THE ROAD IS A LITTLE STEEP. I FELT THAT I HAD NO CONTROL OF THE CAR - BOTH THE BRAKE AND POWER STEERING. MY CAR FINALLY STOPPED AFTER HITTING AN EMBANKMENT IN THE PARKING LOT. THERE WAS DAMAGE TO THE FRONT BUMPER AND SCRATCHES ON THE SIDE. TOTAL DAMAGE IS MORE THAN $2,000. WENT TO THE DEALERSHIP AND WAS TOLD THE RX 350 WAS DESIGNED IN THAT WAY - IF YOU PRESS THE START BUTTON WITHOUT PRESSING THE BRAKE PEDAL, THE ENGINE WON'T START, BUT YOU ARE ABLE TO SHIFT THE GEAR TO DRIVING IF YOU PRESS THE BRAKE AT THIS TIME. IT CAN BE VERY DANGEROUS BECAUSE THE POWER STEERING AND BRAKE WILL NOT WORK PROPERLY IF THE ENGINE IS NOT STARTED. *TR

2010 LEXUS RX 350 - I WAS COMPLETELY BLINDED BY BACKLASH WATER, WHICH CAME DIRECTLY FROM THE FRONT WHEEL-WELL, WHILE DRIVING IN VERY HEAVY RAIN ON FOOTHILLS PARKWAY, BOULDER CO. I UNEXPECTEDLY DROVE THROUGH A FLOODED SECTION OF A HIGHWAY AT ABOUT 30 MPH DURING A VERY HEAVY RAIN STORM. IMMEDIATELY ENTERING THE FLOODED AREA, THE FRONT WINDSHIELD WAS COMPLETELY COVERED BY WATER, AND I WAS COMPLETELY BLINDED. IT LOOKED LIKE I WAS UNDERWATER! RATHER THAN WATER EXPELLING TO THE SIDES OF THE CAR, THE WHEEL-WELL REDIRECTED THE WATER BACK ONTO THE CAR IN A WAIVE LIKE MANNER. THE WINDSHIELD CLEARED AFTER THE VEHICLE SLOWED DOWN TO ABOUT 15/10MPH. I INITIALLY BELIEVED THAT THE WATER CAME FROM THE CAR TO THE RIGHT OF ME. I REALIZED THAT THE WATER CAME FROM MY OWN CAR WHEN I DROVE THE CAR THROUGH ANOTHER FLOODED SECTION OF A STREET AT A SLOWER SPEED. I COULD CLEARLY SEE THAT THE FRONT WHEEL-WELL WAS KICKING WATER BACK ON TO THE HOOD OF THE CAR IN A "WAIVE" LIKE FASHION. WITH A SLIGHT INCREASE IN SPEED, THE RATE OF WATER ON TO THE CAR INCREASED, AND WATER EVENTUALLY COVERED THE HOOD AND THEN THE WINDSHIELD. THE SECTION OF THE HIGHWAY WAS NOT CLOSED, AND OTHER VEHICLES WERE GOING THROUGH THE FLOODED AREA. NO CARS WERE STALLED. THIS WAS THE MOST HELPLESS SITUATION I HAVE EXPERIENCED IN MY 40+ YEARS OF DRIVING! THE CAR WAS A RENTAL LOANER FROM THE DEALER, STEVENSON LEXUS OF LAKEWOOD, COLORADO. *TR

ON 7/29/2010 MY 2010 LEXUS RX 350 EXPERIENCED UNINTENDED EXHILARATION CAUSING A COLLISION WITH A PARKING LOT COLLISION SAFETY POST (METAL PIPE FILLED WITH CONCRETE) CAUSING EXTENSIVE FRONTAL DAMAGE OF THE VEHICLE. THE INCIDENT OCCURRED AT APPROXIMATELY 1245 ON A CLEAR DAY DRY PAVEMENT WITH NO OTHER VEHICLES IN THE PARKING LOT NEAR THE SCENE OF THE COLLISION. THE INCIDENT OCCURRED WHEN I WAS PULLING INTO THE A PARKING SPOT MAKING RIGHT HAND TURN. AS I WAS ENTERING THE PARKING SPOT AT APPROXIMATELY 1/2 WAY I TAPPED THE ACCELERATOR PEDAL TO COMPLETE THE PARKING MANEUVER AND THAT IS WHEN THE CAR LUNGED FORWARD WITH A SPEED INDICATIVE OF HARD ACCELERATION COLLIDING WITH THE POST BEFORE I COULD TAKE ANY ACTION TO SLOW OR STOP THE VEHICLE. THE ACCELERATION DETAILED ABOVE HAS HAPPENED ONCE BEFORE WHEN MY HUSBAND WAS DRIVING THE VEHICLE AND EXPERIENCED SUDDEN ACCELERATION. WE WERE BOTH PUZZLED BY THE EVENT BUT DECIDED TO DISMISS IT SINCE IT OCCURRED DURING THE NATION WIDE MEDIA BLITZ ABOUT TOYOTA VEHICLES UNINTENDED ACCELERATION, AND REALLY DID NOT WANT TO BUY IN INTO MASS HYSTERIA. HIND SIGHT BEING 20/20 MAYBE WE SHOULD HAVE. *TR