2009 LEXUS RX350 Complaints

View complaints related to 2009 LEXUS RX350. The complaints found here are submitted by actual consumers with first hand experience. There are more than 100 complaints submitted for the 2009 LEXUS RX350. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 LEXUS RX350
    - WESTON, CT

    I WAS DRIVING MY 2009 LEXUS RX 350 AT ABOUT 25 MILES PER HOUR WHEN IT SUDDENLY RAPIDLY ACCELERATED. FORTUNATELY THERE WAS NOTHING/NO CAR IMMEDIATELY IN FRONT OF ME. I PRESSED DOWN ON THE BRAKES AND THE CAR RESPONDED BY SLOWING DOWN. I HAVE REPORTED THE INCIDENT TO LEXUS AND WILL HAVE THE DEALER INSPECT THE CAR AS SOON AS POSSIBLE. (THEY GAVE ME AN APPOINTMENT IN 2 DAYS.) *TR

    Source: NHTSA WEB SITE
  • 2009 LEXUS RX350
    - FREDERICKSBURG, VA

    THE NAVIGATION SYSTEM MAP ICON DOES NOT MATCH ACTUAL LOCATION OF VEHICLLE AS THE MAP IS OF A DIFFERENT AREA AND OFTEN ICON IS NOT ON A ROAD.

    Source: NHTSA WEB SITE
  • 2009 LEXUS RX350
    - NORTH BOROUGH, MA

    TL* THE CONTACT OWNS A 2009 LEXUS RX350. WHILE PULLING INTO AN OFF-STREET PARKING SPACE AT SPEEDS OF LESS THAN 5 MPH, THE VEHICLES ENGINE BEGAN TO SURGE AND THE VEHICLE THEN ABNORMALLY ACCELERATED. THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL, HOWEVER THE BRAKES WERE NON-RESPONSIVE. THE VEHICLE THEN CRASHED HEAD ON INTO A STONE WALL. THE VEHICLE WAS ABLE TO BE DRIVEN FROM THE CRASH SITE. SHE THEN DROVE TO HER LOCAL DEALER. THE DEALER DID A SHORT VISUAL INSPECTION AND STATED THERE WAS NOTHING WRONG WITH THE VEHICLE AND THAT DRIVER ERROR WAS THE CAUSE OF THE CRASH. A DIAGNOSTIC WAS NOT PERFORMED ON THE VEHICLE. REPAIRS TO THE VEHICLE WERE MADE. THERE WERE NO ADDITIONAL FAILURES FOLLOWING THE REPAIRS. SHE STATED THAT FOLLOWING THE REPAIRS, THE ACCELERATOR PEDAL FELT HIGHER AND AS IF THERE WERE MODIFICATIONS DONE ON THE VEHICLE, HOWEVER SHE COULD NOT PROVE WHAT REPAIRS WERE DONE. THE FAILURE MILEAGE WAS 4,500 AND THE CURRENT WAS APPROXIMATELY 7,500. UPDATED 4/28/10 *CN UPDATED 07/01/10.*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 LEXUS RX350
    - BRIDGEHAMPTON, NY

    LEXUS RX 350-2009. WHEN THERE IS SNOW ON THE REAR HATCH, IF YOU OPEN THE HATCH WITH THE KEY WHEN IT REACHES THE TOP IT COMES DOWN, HITTING ANYONE TRYING TO PUT SOMETHING IN THE HATCH OR TAKE SOMETHING OUT. THIS HAPPENED TO ME TONIGHT. THE SECOND DEFECT IS THAT WHEN THE DOOR HITS SOMETHING, LIKE MY HEAD, IT AUTOMATICALLY DOESN'T STOP AND GO UP, THEREBY REDUCING THE BLOW, IT KEEPS COMING DOWN. *TR

    Source: NHTSA WEB SITE
  • 2009 LEXUS RX350
    - SHERBORN, MA

    I OWN A 2009 LEXUS RX 350. WHEN I AM DRIVING ON A BUMPY ROAD AND APPLY THE BRAKES THE CAR WILL NOT STOP. THEY ACT LIKE YOU ARE GOING INTO A SKID. SHORTLY AFTER PURCHASING THE CAR I REPORTED THE PROBLEM TO LEXUS. THEY KEEP ASSURING ME THAT THERE IS NOTHING WRONG WITH THE VEHICLE. I HAVE BEEN LUCKY ENOUGH TO AVOID SEVERAL NEAR SERIOUS ACCIDENTS . I HAVE HAD TO JUMP CURBS ON SEVERAL OCCASIONS. I HAVE ROLLED INTO THE MIDDLE OF INTERSECTIONS WITH CARS COMING AT ME IN ALL DIRECTIONS*TR

    Source: NHTSA WEB SITE
  • 2009 LEXUS RX350
    - IRVING, TX

    SEVERAL TIMES A WEEK THE ENGINE IDLES FAST ON START UP AND LASTS FOR ABOUT FIVE MINUTES. IT DOES NOT SEEM TO BE RELATED TO THE WEATHER AND THERE SEEMS TO BE NO IDENTIFYING FACTOR WITH WHICH IT CAN BE ASSOCIATED. *TR

    Source: NHTSA WEB SITE
  • 2009 LEXUS RX350
    - BRIDGEHAMPTON, NY

    LEXUS RX 350 BACK DOOR DOES NOT REMAIN UP WHEN THERE IS SNOW ON THE ROOF OR SNOW ON THE DOOR. IT GOES UP AUTOMATICALLY VIA KEY OR DASHBOARD ENTRY OR USE OF REAR DOOR OPENER, BUT WHEN IT GETS UP AND YOU ARE UNPACKING FROM THE REAR CARGO AREA, IT COMES DOWN WITHOUT WARNING AND TWICE HIT MY WIFE IN THE HEAD. *TR

    Source: NHTSA WEB SITE
  • 2009 LEXUS RX350
    - FLOWER MOUND, TX

    TRAVELING EAST BOUND ON TEXAS HIGHWAY 380 IN DENTON COUNTY, TX. TRAFFIC SLOWED AS IT APPROACHED ENTRANCE RAMP TO I35 SOUTHBOUND. I APPLIED PRESSURE TO THE BRAKES TO DISENGAGE THE CRUISE CONTROL AND SLOW VEHICLE, NOTHING HAPPENED. DID THIS SEVERAL TIMES AND ALSO TRIED TO TURN CRUISE OFF FROM STEERING COLUMN LEVER. CRUISE DID NOT DISENGAGE, CAR DID NOT SLOW, MY VEHICLE RAN INTO THE REAR END OF THE ROCK HAULER TRUCK IN FRONT OF ME. *TR

    Source: NHTSA WEB SITE
  • 2009 LEXUS RX350
    - VALPARAISO, IN

    MY 2009 LEXUS SUV TOOK OFF ON ITS OWN OUT OF A DRIVEWAY WHILE I WAS TRYING TO BACK OUT. I PUT THE CAR IN REVERSE, AND THE ENGINE BEGIN TO REV AND THEN THE CAR WAS UNCONTROLLABLE. IT ACCELERATED OUT THE DRIVEWAY, ACROSS THE STREET, INTO A YARD, AND FINALLY STOPPED WHEN IT HIT A HUGE TREE. THE CAR WAS TOTALED. *TR

    Source: NHTSA WEB SITE
  • 2009 LEXUS RX350
    - BAKERSFIELD, CA

    WHILE TRAVELING AT NORMAL HIGHWAY SPEED THE FRONT TIRE OUTER SIDEWALL SHREDDED COMPLETELY AND UNIFORMLY AROUND THE ENTIRE CIRCUMFERENCE OF THE SIDEWALL, RESULTING IN COMPLETE FAILURE OF THE TIRE. THE TIRE / CAR HAS 5,000 MILES. MICHELIN BRAND. I DO NOT KNOW THE DOT NUMBER, TYPE OF TIRE OR SIZING OTHER THAN IT IS A MICDHELIN TIRE, OR VIN NUMBER; SO GUESSES FOR THE SAME HAVE BEEN INSERTED. *TR

    Source: NHTSA WEB SITE