2010 LEXUS RX350 Complaints
View complaints related to 2010 LEXUS RX350. The complaints found here are submitted by actual consumers with first hand experience. There are more than 100 complaints submitted for the 2010 LEXUS RX350. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 LEXUS RX350- GIBSONIA, PA
ON SATURDAY, APRIL 3, 2010, I WAS DRIVING MY 2010 LEXUS RX 350 ON A TWO-LANE ROAD IN CLARION PA. I WENT TO PASS THE VEHICLE IN FRONT OF ME WHEN MY ACCELERATOR GOT STUCK. THE VEHICLE RPM REDLINED AND I QUICKLY ACCELERATED. I SLAMMED ON MY BRAKES, AND EMERGENCY BRAKES, AND EVENTUALLY PUT IN THE CAR IN NEUTRAL, AND WAS ABLE TO COME TO A STOP OFF THE ROADWAY IN ABOUT 1/2 MILE. WHEN I WAS STOPPED (VEHICLE WAS STILL RED-LINING), I WAS ABLE TO SEE THE ACCELERATOR PEDAL WAS STUCK IN THE GROVE ON THE TOP OF MY ALL WEATHER OEM CAR MAT. *TR
Source: NHTSA WEB SITE -
2010 LEXUS RX350- SMITHTOWN , NY
TL* THE CONTACT OWNS A 2010 LEXUS RX350. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATE SPEEDS OF 55 MPH, THE VEHICLE ABNORMALLY ACCELERATED TO SPEEDS OF 90 MPH. THE CONTACT ALSO STATED THAT THERE WAS SMOKE COMING FROM THE TIRES WHEN HE TRIED TO APPLY THE BRAKES. HE WAS ABLE TO SHIFT THE VEHICLE TO NEUTRAL AND TURN THE IGNITION OFF TO GAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE APPROXIMATE CURRENT AND FAILURE MILEAGES WERE 4,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 LEXUS RX350- FARMINGDALE, NY
TL*THE CONTACT OWNS A 2010 LEXUS RX 350. WHILE DRIVING THE VEHICLE AT APPROXIMATELY 50 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE DID NOT SLOW DOWN. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES BUT A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN AUTOMOTIVE BODY SHOP BUT NO REPAIRS WERE MADE WHEN THE COMPLAINT WAS FILED. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 5,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 LEXUS RX350- LIVINGSTON, NJ
WE HAVE BOUGHT LEXUS RX 350, 2010. VEHICLE SKIPS GEAR ON AND OFF, PARTICULARLY WHEN IN SLOW SPEED TO WHEN YOU TRY TO RAISE SPEED. WE TOOK CAR BACK TO DEALER THREE TIME SINCE THAN, THEY COULDN'T FIND ANY PROBLEM, BUT IT IS SCARY WHEN ALL OFF A SUDDEN VEHICLE JUMPS. *TR
Source: NHTSA WEB SITE -
2010 LEXUS RX350- HOUSTON, TX
MY CAR SUDDENLY ACCELERATED AS I WAS PARKING AND HIT A CONCRETE WALL. I WAS ALMOST IN THE SPACE AND GOING 1MPH APROX. 3 OR 4 FEET FROM THE WALL. THEY SAID I STEPPED ON THE WRONG PEDAL TO CAUSE IT. I DID NOT, BUT LOST MY CONFIDENCE AND TRUST IN MY DRIVING. THE MODEL CAR IS A 2010 LEXUS MODEL RX350. NOT ON THE LIST OF RECALLS. THE DAMAGE WAS IN EXCESS OF $14,000. MY INSURANCE PAID ALL BUT THE DEDUCTIBLE. I STILL DO NOT BELIEVE THAT I DID WHAT THEY SAY AND DO NOT TRUST LEXUS TO TELL ME THE TRUTH OF THE MATTER AT THIS TIME. THE CAR WENT STRAIGHT TO THE DEALERSHIP FOR REPAIRS. *TR
Source: NHTSA WEB SITE -
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2010 LEXUS RX350- WOLCOTT, CT
IT'S A LEXUS RX 350 2010, THE TRUCK SEEMS TO ACCELERATE OR LURCHES FORWARD WITH BRIEF SPURTS OF ACCELERATION, THE LAPSE IN BRAKING IS PROBABLY LESS THE A SECOND. IT HAPPEN WHILE I BRAKE TO A FULL STOP. I TAKE THE TRUCK TO TWO LEXUS DEAL FOR CONCERN, BUT THEY SAID, THE VEHICLE IS OPERATING AS DESIGNED, WHEN THEY COMPARED TO SAME MODEL VEHICLE. THEY ALSO SAID THAT LURCHES IS, THE VEHICLE IS PREPARING TO SHIFT INTO NEXT GEAR SO IT'S READY TO SHIFT TO A DIFFERENT GEAR.PLEASE REVIEW THIS INCIDENT SO THAT I COULD GET THIS OFF MY MIND. *TR
Source: NHTSA WEB SITE -
2010 LEXUS RX350- DANVILLE, VA
WE HAD A 2010 LEXUS 350RX. IN AUG 2009, I WAS DRIVING HOME AND THE CAR ACCELERATED UP TO ABOUT 60MPH. MY HUSBAND WAS IN THE CAR WITH ME. WE WERE TRYING EVERYTHING TO STOP THE CAR. WE FINALLY GOT IT STOPPED. IT DID IT A SECOND TIME WITH MY HUSBAND DRIVING THE NEXT DAY. WE KNOW WITHOUT A DOUBT THAT IT WAS NOT THE FLOORMAT . WHICH THAT IS WHAT LEXUS BLAMED IT ON. I WOULD NOT DRIVE THAT CAR AGAIN. *TR
Source: NHTSA WEB SITE -
2010 LEXUS RX350- CHARLESTOWN, MA
THE AUTOMATIC LIFTGATE ON THE BACK OF MY NEW LEXUS SUV CRUSHED MY MOTHER AGAINST THE DECK WHILE SHE WAS REACHING IN TO LOAD SOMETHING INTO THE CAR. SHE WAS NEARLY DECAPITATED AND THERE DID NOT SEEM TO BE ANY SAFETY MECHANISM THAT WOULD STOP THE LIFTGATE FROM CLOSING, SUCH AS YOU WOULD FIND ON A GARAGE DOOR. I FRANTICALLY PUSHED THE BUTTON ON THE KEY FOB AND FINALLY THE DOOR STOPPED CLOSING. AT THAT POINT MY MOTHERS NECK WAS PINED AGAINST THE DECK. I HIT THE BUTTON AGAIN AND THANKFULLY IT LIFTED BACK UP. MY MOTHER ENDED UP WITH A WRENCHED NECK AND BAD HEADACHE. WE TESTED IT A FEW MORE TIMES BY HITTING THE BUTTON TO CLOSE THE DOOR AND STICKING OUR ARM UNDER THE DOOR. AGAIN, THE DOOR NEVER SENSED THAT SOMETHING WAS IN THE WAY AND CONTINUED TO CLOSE. I DON'T KNOW IF OTHER PEOPLE HAVE HAD THE SAME PROBLEM BUT IT SEEMED WORTH REPORTING GIVEN THE SOFTWARE PROBLEMS THAT TOYOTA/LEXUS SEEM TO BE HAVING CURRENTLY. *TR
Source: NHTSA WEB SITE -
2010 LEXUS RX350- KINGWOOD, TX
MY 2010 LEXUS RX 350 HAS HAD TWO INCIDENTS OF SUDDEN ACCELARATION IN THE 6 WEEKS I HAVE OWNED THE VEHICLE. ON BOTH OCCASIONS, THE VEHICLE SUDDENLY REVED UP PAST 4 TO 5,000 RPM FOR A FRACTION OF A SECOND AND THEN RETURNED TO NORMAL RPM (2000). REPORTED THE FIRST INCIDENT TO LEXUS. NO ACTION HAS BEEN TAKEN BY LEXUS. *TR
Source: NHTSA WEB SITE -
2010 LEXUS RX350- LIVINGSTON, NJ
I HAVE A NEW 2010 LEXUS RX 350 KEEP STALLING WHILE I WAS WAITING FOR TRAFFIC LIGHT, PROBLEM STATED SOON AFTER I STARTED DRIVING , WHILE MILEAGE WAS AROUND 1500, WHEN THE CAR STALLED ABS (ANTI BRAKE SYSTEM) SIGN SHOWED UP. I TOOK THE CARS SEVERAL TIMES BACK TO LEXUS, THEY USED THEIR COMPUTER TO CHECK COMPUTER RECORDS OF MY CARS AND CLAIMED NOTHING WRONG WITH THE CAR, UNTIL THE THIRD TIME I WENT BACK , THE BRAKE MALFUNCTION WARNING SIGN SHOWED UP WHILE LEXUS'S TECHNICIAN WAS INSIDE THE CAR WITH ME, THEN THEY KEPT THE CAR 10 DAYS AND REPAIRED THE PROBLEM, BUT STILL CLAIMED NOTHING ELSE IS WRONG WITH THE CAR, CANNOT EXPLAIN WHY THE CAR STALLED, THEY CLAIMED COMPUTER OF MY CAR DIDN'T RECORD ANY STALLED HISTORY THEREFORE NO PROOF CAR STALLING PROBLEM. I TOLD THEM THE COMPUTER OF MY CAR IS SO DEFECT THAT THEY DIDN'T FIND BRAKE MALFUNCTION PROBLEM UNTIL THE SIGN SHOWED UP IN DASHBOARD, WHY ARE THEY STILL RELY ON THE COMPUTER? THEY KEPT THE CAR FOR 10 DAYS TO REPAIR A BRAKE, HOW COME IT TAKES 10 DAYS? I BELIEVE THEY FOUND OUT THAT THE CAR HAS MORE THAN BRAKE PROBLEMS, AND THEY KNOW ALL THE LEXUS CAR HAS POTENTIAL PENDING PROBLEM, EITHER ELECTRONICALLY OR COMPUTER THAT CONTROL THE ELECTRONIC , IMAGINE IF MY CAR STALLED WHILE I WAS DRIVING ON THE HIGH WAY, FOR THE SAFETY OF ALL THE CARS ON THE STREET, YOUR DIVISION SHOULD LOOK INTO THE PROBLEM OF NOT ONLY TOYOTA BUT ALSO LEXUS AND OTHER CARS MADE BY TOYOTA MOTOR INC. *TR
Source: NHTSA WEB SITE