LEXUS Complaints

The contact owns a 2007 Lexus ES350. The contact stated that the dashboard had started to melt due to sun exposure and there was an abnormal burning plastic odor inside the vehicle. The contact also stated that there was a glare coming from the melting dashboard obstructing the contact's vision while driving. The vehicle was not diagnosed nor repaired. The manufacturer and the dealer were informed of the failure but did not assist. The failure mileage was approximately 130,000.

The contract owns a 2007 Lexus RX350. The contact stated that while driving the vehicle, there was a fuel odor detected in the cabin of the vehicle. The contact stated that the vehicle was taken to several independent mechanics and dealers. The vehicle was diagnosed, and the contact was informed that a plastic box above the muffler had melted from the heat of the muffler, causing fuel to leak onto the muffler. The contact was informed that the vehicle was not drivable as the fuel source was above the muffler and the vehicle could catch on fire. The vehicle was not repaired. The contact stated that the failure had been occurring intermittently since purchasing the vehicle in 2007. The manufacturer was made aware of the failure however, no case was opened. The failure mileage was unknown.

There is significant vibration coming from the driver-side side mirror. Very noticeable on the freeway. As a result, the mirror appears blurry and at certain times of the day, light is reflecting back into my eyes which is dangerous. The other side mirror and rear view are ok. Something seems to be wrong with the driver side.

We were driving down the expressway when our panoramic window exploded. There was no one around us, therefore it was not a rock that hit us. Thankfully, we had had the window tinted, therefore the glass didn't shatter around us. We took the car into the service department, and the service man said that it was a rock, but it was not a rock.

The contact owns a 2007 Lexus GS350. The contact stated that the vehicle hesitated to start and there was a fuel odor inside the vehicle. Additionally, the contact stated that the vehicle was jerking while driving. The check engine warning light was illuminated. The vehicle was taken to a local mechanic, where it was diagnosed with engine misfire and defective fuel injectors. The vehicle was repaired; however, the failure persisted. The contact referenced NHTSA Campaign Number: 20V012000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 170,000.

The transmission to oil cooler hose erupted!! Oil was sprayed everywhere along highways. Destroying environment This is an environmental safety issue. As well as a vehicle killer. It is a well documented problem with Toyota and lexus vehicles. Just Google it. Many have been recalled. This is a serious design flaw. The government needs to address this. Every mechanic is stunned at how ridiculous it was to use rubber instead of metal. Toyota/ Lexus needs to recall all vehicles snd repair this. And reimburse those who already fixed them or lost their vehicles. One mechanic said this could result in vehicle fires I realize my vehicle is old. But this is an ongoing issue with multiple years involved. Thank you

The contact owns a 2014 Lexus RX450H. The contact stated that occasionally while depressing the brake pedal or the accelerator pedal or while stopped at a traffic light, there was an abnormal squeaking sound coming from the brake actuator. There was no warning light illuminated. The vehicle was taken to the dealer and the vehicle was diagnosed with a faulty brake actuator. The dealer recommended replacing the brake actuator assembly. The vehicle was not repaired. The manufacturer was notified of the failure and provided the contact with a case number and would respond within 72 hours. The failure mileage was approximately 141,090.

While driving car came to an abrupt stop and stalled. (ABS) Had to engage brake to restart car. Noticed abnormal shifting while driving in NC mountains.

This vehicle has the standard headlights. No headlight cleaners included. Live in Colorado. When it snows, the front end of the car attracts snow to the point all the safety features shut down and the headlights pack up with snow so bad you cannot drive the car at night. You can’t see the road and other drivers flash their headlights to tell you the lights are not on, even though they are. Only solution is to pull over in the storm and brush the snow off the headlights. That last about 5 miles. This is a severe safety issue in which Lexus should be recalled to add headlight washers as part of the standard headlights.

The contact owns a 2021 Lexus ES350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.