LEXUS Complaints

View complaints related to LEXUS. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 LEXUS CT
    - Temple terrace, FL

    Brake master cylinder/accumulator failure occurred and multiple lights (ABS/TCS/(!)/BRAKE) appeared on the instrument cluster. Brake pedal response drastically decreased resulting in potentially extremely dangerous situation occurring while the vehicle is in motion

    Source: NHTSA WEB SITE
  • 2024 LEXUS NX
    - Brighton , MI

    The latch to the fuel door does not unlatch/open. I could not access the fuel cap to refuel despite multiple attempts at unlatching. When i called Lexus support they advised me to pry the door open “using my fingernails” while someone else pressed the button to unlatch the fuel door. After multiple attempts I was able to open the fuel door. I was at risk of running out of fuel and be stranded on the highway. the dealer is in the process of ordering a replacement part. This is a brand new 2024 make/model and it is a serious fault that needs to be remedied

    Source: NHTSA WEB SITE
  • 2015 LEXUS CT
    - Montclair , CA

    I noticed that the !, brake, ABS, and traction control lights are all illuminated on my 2015 Lexus CT200h. A code scan revealed a C1391 error, indicating an abnormal leak in the accumulator. This ABS module is the same as the recalled Toyota ABS module.

    Source: NHTSA WEB SITE
  • 2023 LEXUS NX
    - Cornwall on Hudson, NY

    Airbags failed to deploy during a crash where lexus was hit on driver's side. We got an alert that they malfunctioned. During inspection, the wire for the airbags was pulled which would indicate deployment. Car was totaled.

    Source: NHTSA WEB SITE
  • 2023 LEXUS NX
    - Tonawanda, NY

    The contact owns a 2023 Lexus NX350. The contact stated that while driving at an undisclosed speed with the Adaptive Cruise Control feature activated, the vehicle came to an abrupt stop while driving by a road with vehicles parked next to the curb. The contact stated that there were no vehicles in front of the vehicle. The contact stated that the Forward Collision Avoidance message was illuminated when the vehicle came to a complete stop. The vehicle was taken to a local dealer. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 LEXUS GX
    - Madeira Beach, FL

    The paint on the roof of this white Lexus is peeling and cracking. I took it to Lexus and they said since it was 5K miles out of warranty, they would not repair this manufacturers defect

    Source: NHTSA WEB SITE
  • 2013 LEXUS GS
    - Fort Wayne, IN

    This was an unintended acceleration with non functional braking of a Lexus GS 350. This occured on December 18 around 8:00 AM. The driver noticed an orange triangular light in the dash while travelling slowly through a neighborhood less than a mile from the incident. While approaching a lighted intersection, the car suddenly accelerated when the brake pedal was depressed. The brake pedal was stiff and did not work. The driver tried to avoid another vehicle by veering right. The car hit a curb, travelled over a small hill and ended up in a parking lot after the ensuing damage disabled the car. The driver was able to escape from the drivers door before a fire erupted on the drivers side of the engine bay. The driver's safety and any other cars or persons in the vicinity were obviously put at grave risk.

    Source: NHTSA WEB SITE
  • 2018 LEXUS IS
    - Newark, CA

    Sunroof suddenly exploded while driving on highway, no debris or accident happened. Spontaneous sunroof glass shatter

    Source: NHTSA WEB SITE
  • 2018 LEXUS LS
    - Orlando, FL

    All 4 tires have tread wear on the inner side. Took it to lexus they said no remedy is available ended up selling the car. May cause slip and accident

    Source: NHTSA WEB SITE
  • 2021 LEXUS LS
    - Orlando, FL

    The car slipped because of tread wear on the inner side of all four tires. Car has manufacturer installed tires.

    Source: NHTSA WEB SITE