LEXUS Complaints

Electronic Power Steering System Failure. Currently at Dealership for repair. Loss of steering while driving could have caused serious harm. Fortunately, the failure occurred at startup time in driveway at home. Dealer has confirmed the Electronic Power Steering System failure. Currently only Dealer has inspected failed component. I had a Maintenance Service Required alert prior to Steering Failure. Dealer performed 50K maintenance, replaced battery, alignment, and VA State inspection on 01/04/2023. After driving car back home, 12 miles later, the Electronic Power Steering failed.

CAR FAILED TO START ON MULTIPLE OCCASSIONS DUE TO AN ELECTRICAL ISSUE CAUSING THE BATTERY VOLTAGE TO DRAIN.

For the Ls460, there was a recall due to interior component deterioration during Covid. I believe that during COVID lockdowns, dealerships were understaffed, as I was unable to schedule an appointment. When I contacted after the COVID lockdowns were over, I was informed that I was unable to complete the recall. The interior of the car is now deteriorating far worse. How can I get an extension of this recall?

At approximately 6:45pm on Tuesday, December 27, I was driving in Nassau County, NY, when my sunroof exploded. The sound was terrifying and I was very concerned that I was shot at or hit by an unknown object. At first I thought the object hit my car or my back windshield. I looked and did not see any holes anywhere but I could hear air coming into my car. I moved my sunroof shield and saw a gaping hole and shattered glass.

The contact owns a 2019 Lexus RX350. The contact stated that while driving at 70 MPH with the cruise control activated; the forward collision avoidance feature failed to operate as needed. As a result, the contact hit an 18-wheeler vehicle that had unexpectedly merged into his lane. The contact depressed the brake pedal prior to the collision back of the vehicle at approximately 10 to 15 MPH. The air bags did not deploy upon impact. There were no injuries and a police report was not filed. The contact managed to still drive despite minor front-end damage to the vehicle. The contact took the vehicle to the dealer where it remained in their possession for three months; an investigator was sent to the dealer to inspect the vehicle. The investigation determined that there was no fault with the vehicle. The manufacturer was notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 9,000. The contact stated that the radar assisted cruise control nor the brakes helped to slow the vehicle.

Front door panels makes a vivrating noise when driving at low speed Dealer didnt help

The contact owns a 2006 Lexus RX400H. The contact stated while driving at various speeds, the vehicle stalled while depressing the accelerator pedal. There were several warning lights illuminated on the instrument panel. The contact had taken the vehicle to an independent mechanic who was unable to determine the cause of the failure. Upon investigation, the contact discovered NHTSA Campaign Number: 13V396000 (Hybrid Propulsion System). The dealer and the manufacturer were notified of the failure and the contact was included that the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 134,000.

The contact owns a 2001 Lexus LS430 equipped with Cooper Tires, Tire Line: Evolution Tour, Tire Size: 225/60/R16, DOT Number: U9X31LP4619. The contact stated that she felt the vehicle wobble while driving and noticed that the rear driver’s side tire tread belt had separated after the tires were rotated and balanced at a tire shop. The contact took the vehicle back to the tire shop and was informed that the rear driver’s side tire needed to be replaced. The vehicle was repaired with another brand of tire. The manufacturer had not been informed of the failure. The failure mileage was approximately 114,656.

The brakes failed, and I could not stop or control the car. How was your safety or the safety of others put at risk? The car nose-dived off the highway onto the on-ramp, I was with my brother and we could have died, and his back is broken, and my face is messed up. Scared to drive been crying every day the front airbags did not come out Has the problem been reproduced or confirmed by a dealer or independent service center? waiting on the insurance to review Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? By Police and Tow Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? yes, a same concern when driving in rain, or any time the road is not dry the car will slide, I have no control over the back of the car it slides often and i will have to correct it

Brakes make a squeaking sound when brakes applied. They are loud, this sound is not coming from brake pads or rotors. They are alarming and cause anyone to become startled and could cause crashes.