LEXUS Complaints

car was recalled for faulty air bags.i have tried numerous times to speak with someone,always with the same result-i am transferred 2 or 3 times and then i am promised a call back.i have not received a call back as of 6/20/2022.i think the first time i called was over a year ago.i am sure i called at least 4 times and spent many hours on hold being transferred.i have other things to do than sit on hold.i would like the problem fixed.

While I was driving, I went to slow down to turn around and my car started smoking and caught fire. It started from under the hood towards the passenger side front closer to the headlight you could just start seeing flames coming from there so I put it in park and hopped out and got as much stuff as I could out of the car. There was no warning signs no lights came on nothing.

My vehicle has a sticky dashboard and has a reflection to my front windshield. When it is sunny, that reflection is very blinding when I’m driving. My vehicle is available for inspection if needed. I am scared for myself and my passengers when I’m driving. My vision is 20/20 and this reflection is very bothersome. The issue has been confirmed by my local mechanic. I called the dealership and they also confirmed the issue, but they were unable to assist me and recommended me to file a complaint with NHTSA. The vehicle has not been inspected by the manufacturer (I offered to do so but they did not confirm an appointment for any further assistance), police, insurance, etc. There were no warning lamps, or any notices for this issue.

The contact owns a 2008 Lexus RX400H. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound with the VSC message displayed and the ABS and traction control warning lights illuminated. Additionally, the vehicle made the same abnormal sound for 15 minutes after the vehicle was turned off. The vehicle was taken to an independent mechanic who diagnosed that the ABS accumulator pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the extended warranty had expired. The failure mileage was approximately 138,140. Consumer stated extended warranty program for the defective part but that program expired in 2018. When the ABS actuator pump fails, it stops regulating and maintaining hydraulic pressure in the brake lines which can lead to brake failure. No recall was ever issued despite the fact that a failure of the braking system.

HELLO , the steering has excess freeplay ,wanders at most speeds , unsafe condition , have tried 3 sets of tires - and 2 alignment check --- help

The contact owns a 2022 Lexus NX450H+. The contact stated while in reverse and exiting her driveway at approximately 3 MPH, the vehicle came to an abrupt stop. The contact stated that the brake warning light was illuminated in red. Additionally, she had not depressed the brake pedal. The contact had taken the vehicle to a local dealer who diagnosed and determined that the failure could not be duplicated. The contact stated that the sudden braking failure recurred several times. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 1,000.

UNKNOWN: However, the engine is using 2 quarts of oil in less than 100 miles of traveling. It has been taken to the dealer several times for this problem of. Using oil through the engine with no leaks in the oil pan.

Power steering keeps going out and steering wheel making grinding noise. Almost crashed when lost steering on freeway. Car also makes noise while starting cold

While driving there was no warning lamps messages or other symptoms to any problems. I went to slow down so I could turn around because I missed my stop. The brakes started feeling less pressure I looked up and there was black smoke coming from under the hood then I saw flames. Then the car blew up

The contact owns a 2021 Lexus ES350. The contact stated while accelerating from a stop, the brakes inadvertently was activated. The automatic braking system engaged and the vehicle had to be shifted to park, turned off, and restarted to operate correctly. The contact stated that several unknown warning lights illuminated. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The contact stated that several months later the failure recurred. The contact stated that while turning out of a parking lot the automatic braking system engaged and the vehicle had to be turned off and restarted to operate correctly. The dealer was notified of the failure and informed the contact that if the failure did not occur on the way to the dealer there was nothing that they could do. The vehicle was taken to the dealer after the 5th failure and the dealer was unable to determine a cause for the failure. The manufacturer was notified of the failure and sent a field technician to the dealer who was also unable to determine the cause of the failure. A case was opened with the manufacturer. The approximate failure mileage was 8,000. Consumer called several times to speak to a case manager but not able to reach a field tech for over a month.