LEXUS Complaints

PRIOR TO A LONG TRIP WE HAD THE OIL CHANGED AND FLUIDS TOPPED OFF WHEN WE ARRIVED TO OUR DESTINATION THERE WAS ABSOLUTELY NO OIL IN THE CAR, NO OIL LEAKS JUST A COMPLETE BLOW OUT WHILE DRIVING WE NEVER SAW THE OIL LEAVING THE CAR, THIS HAS HAPPENED ON ALL OUR TRIPS AND WE ALWAYS MAKE SURE THERE IS OIL IN THE CAR , UPON ARRIVING TO A DESTINATION THERE WILL BE NO OIL LEFT. I UNDERSTAND THERE IS A BIG PROBLEM WITH THE OIL BLOWING OUT OF THE CAR

EXCESSIVE OIL CONSUMPTION. I PURCHASED THE CAR JANUARY 7, 2021 AND CHECKED THE OIL ON MARCH 15, 2021 BEFORE A LONG TRIP AND THE OIL DIDN'T EVEN REGISTER ON THE DIPSTICK. I FOLLOWED PROCEDURE BEFORE AND UP TO CHECKING THE OIL. I CHECKED IT WHEN IT WAS DELIVERED AND IT WAS AT THE APPROPRIATE LEVEL.

TL* THE CONTACT OWNS A 2005 LEXUS GX470. THE CONTACT STATED HE NOTICED THAT THE SUBFRAME WAS CORRODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE CHASSIS WAS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 153,000.

FEATURE ACC: CONTROLS ACCELERATION AND/OR BRAKING TO MAINTAIN A PRESCRIBED DISTANCE BETWEEN THE VEHICLE AND ANOTHER ONE IN FRONT. MAY BE ABLE TO COME TO A STOP AND CONTINUE. SAFETY ISSUE: THE BRAKE LIGHTS DO NOT COME ON ESPECIALLY WHEN COMING TO A COMPLETE STOP IN TRAFFIC. VEHICLES FOLLOWING MY CAR ARE UNAWARE MY VEHICLE IS COMING TO A COMPLETE STOP, AND MAY REAR END MY VEHICLE. I REPORTED THE ISSUE TO LEXUS TOO.

TL* THE CONTACT OWNS A 2006 LEXUS IS250. THE CONTACT STATED WHILE DRIVING 40 MPH, THE TRANSMISSION FAILED TO SHIFT INTO THIRD GEAR. THE CONTACT STATED THAT THE CHECK ENGINE AND THE VEHICLE STABILITY CONTROL WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 145,000.

DASHBOARD IS STICKY AND PEELING CAUSING SAFETY AND VISIBILITY ISSUES. I HAVE CONTACTED LEXUS AND THEY ARE NO LONGER FIXING THE ISSUE, THOUGH IT HAS BEEN RECALLED. THEY HAVE CLOSED THE RECALL BUT THIS IS STILL AN ISSUE AND THE RECALL SHOULD BE REOPENED.

WHILE DRIVING, VEHICLE'S COMPUTER SYSTEMS SEEMED TO SHUT DOWN ENTIRELY. THESE INCLUDED THE MULTI-INFORMATIONAL DISPLAY IN THE INSTRUMENT CLUSTER AND THE PRIMARY INFOTAINMENT DISPLAY IN THE CENTER. VEHICLE'S PARKING SENSORS, ADAPTIVE CRUISE SYSTEM, AND INFOTAINMENT ALL WENT OFFLINE. THE SCREEN WENT BRIGHT MAGENTA AND THEN COMPLETELY SHUT DOWN. VEHICLE WAS ON THE HIGHWAY DURING THE INCIDENT IN DENSE TRAFFIC WITHIN THE BAY AREA OF NORTHERN CALIFORNIA. CAUTIOUS MEASURES WERE TAKEN, AND AFTER EXITING THE HIGHWAY AND FINDING A REST STOP, VEHICLE WAS SHUT DOWN AND REBOOTED 3X BEFORE SYSTEM CAME BACK ONLINE.

THE PROBLEM IS A PREVIOUS TSB ON LEXUS'S WEBSITE CALLED 9LC SPECIAL SERVICE CAMPAIGN FOR THE ELECTRIC POWER STEERING LINK ASSEMBLY. THE STEERING IS VERY UNSAFE WITH RANDOM WANDERING BETWEEN LANES AND IS VERY NOTCHY WITH RAPID MOVEMENT ONCE A CERTAIN ANGLE IS REACHED. IT HAS A DEAD ZONE OF ABOUT 20 DEGREES ON EACH SIDE AND EVERY IMPERFECTION IN THE ROAD CAUSES THE CAR TO WANDER BUT THE STEERING IS NOT GIVING ANY FEEDBACK TO INDICATE ITS WANDERING OUT OF THE LANE YOU JUST HAVE TO WATCH THE EDGES OF THE LANE AND CORRECT IT CONSTANTLY. 6 LEXUS DEALERSHIPS WERE UNABLE TO DIAGNOSE THE PROBLEM AND END UP COSTING BE 5000 +DOLLARS TRYING TO FIX THE PROBLEM REPLACING THE SUSPENSION, BALLJOINTS, LOWER CONTROL ARMS, RACK AND PINION + ECU, INNER/OUTTER TIE RODS AND AN INTERMEDIATE STEERING SHAFT. NOTHING HAS RESOLVED THE PROBEM AND THEY CAN'T SEEM TO FIX IT OR DIAGNOSE IT. THEY JUST SAY TRADE IT FOR A NEWER ONE. THERE ARE MANY IS250/350 OWNERS BETWEEN 2006 AND 2009 THAT ARE AFFECTED BY THIS AND MANY HAVE HAD A SERIOUS ACCIDENT BECAUSE OF THIS ESPECIALLY CAUSED BY LONG HWY RAMPS AND EXITS IN WHICH THE STEERING BINDS TO ONE SIDE AND YOU HAVE TO VIOLENTLY CORRECT IT OR IT WILL HIT THE CURB OR WANDER INTO ANOTHER LANE EXTREMELY UNSAFELY. THIS IS NOT A COMFORT ISSUE, IT IS PURELY A HIGH LEVEL SAFETY CONCERN AS THERE IS NO REMEDY AND LEXUS DEALERSHIPS AND CORPORATE REFUSE TO ACKNOWLEDGE A PROBLEM AT ALL. PLEASE INVESTIGATE THIS. I THINK IT IS VERY DANGEROUS TO OTHER DRIVERS. I DRIVE A HONDA ACCORD AND TOYOTA CAMRY AND HAVE NEVER EXPERIENCED THIS WITH EITHER OF THEM AND THEY HAVE OVER 220K MILES EACH. I HAVE VISITED 10 INDEPENDENT SHOPS AS WELL AND GOT 10 ALIGNMENTS FROM DEALERSHIPS TO PERFORMANCE SHOPS AND NO ONE IS ABLE TO FIGURE OUT WHY THIS IS HAPPENING OR HOW TO FIX IT.

ABS BRAKE ACTUATOR IS FAILING AND MAKING A LOUD NOISE WHEN BRAKES ARE APPLIED. THIS SEEMS TO BE A COMMON ISSUE FOR LEXUS. CONTACTED LEXUS DEALER AND THEY TOLD ME THE CAR IS NOT COVERED UNDER ANY RECALLS OR WARRANTY EXTENSIONS.

WHEN PRESSING THE BRAKE PADDLE, I GET A CLICKING NOISES FROM THE BRAKES. HAPPY HE ONLY HAS 80,000 MILES. DON'T KNOW IF WAS IN THE ORIGINAL RECALL FROM LEXUS BUT FOR THE COST OF A REPAIR THAT THEY KNEW WAS GOING TO. E A PROBLEM THEY SHOULD ALL REPAIRS. THIS IS A SAFETY ISSUE AND I BELIEVE LEXUS SHOULD HAVE FULL RESPONSIBILITY.