LEXUS Complaints

VEHICLE HESITATES WHILE DRIVING. RECALL ANNOUNCED TO US 1/20/2020. HAVE ATTEMPTED NUMEROUS TIMES TO HAVE DEALERSHIP DO THE FREE RECALL REPAIR. EVEN WHILE THERE FOR OIL CHANGES AND REGULAR SERVICES THROUGHOUT THIS YEAR. HAVE BEEN TOLD EACH TIME THEY NEED TO ORDER THE PART AND THEY WILL CALL ME. 10 MONTHS OF THIS NOW AND CAR IS UNSAFE- THEY KEEP STALLING ON DOING THE REPAIR THAT IS A SAFETY RISK FOR MYSELF AND FAMILY. WANT THIS DOCUMENTED IF SOMETHING HAPPENS TO US AND WE HAVE AN INJURY OR DEATH BECAUSE THE CAR HAS BEEN HESITATING AND THEY CONTINUE TO TELL US THEY DON'T HAVE THE FUEL PUMP TO DO THE REPAIR.

TL* THE CONTACT OWNS A 2014 LEXUS LS460. THE CONTACT STATED THAT WHILE DRIVING AND THE VEHICLE SUDDENLY LUNGED FORWARD (INVOLUNTARY ACCELERATION). THE CONTACT HAD NO CONTROL OF THE VEHICLE AND HE PRESSED THE BRAKE PEDAL. THE VEHICLE HIT THE POST OF A FENCE ON THE OTHER SIDE OF THE STREET. THERE WAS MINOR DAMAGE TO THE RIGHT FRONT FENDER BUT IT FELL ONTO THE TIRE AND BLOCKED THE ABILITY TO TURN THE WHEEL. THE WERE NO INJURIES AND NO POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER LEXUS OF SOUTHAMPTON 299 COUNTY ROAD 39A, SOUTHAMPTON, NY 11968 (631) 259-0300.. THE VEHICLE WAS STILL AT THE DEALER UNREPAIRED AND WAS WAITING TO BE EXAMINED BY AN INDEPENDENT ENGINEER. THE MANUFACTURER OPENED A CASE FOR THE CONTACT AND WAS AWAITING THE RESULTS FORM THE ENGINEER'S REPORT. THE FAILURE MILEAGE WAS 12,000.*DT*JB *JS

VEHICLE WAS PULLING INTO PARKING SPOT, COMING TO A STOP, WHEN ACCELERATOR STUCK AND CAR DROVE THROUGH BRICK WALL WHILE DRIVER WAS TRYING TO BRAKE

WIFE DROVE LEXUS 2 MILES TO BAKERY, CRUST N'CRUMBS AT 1370 N MAIN ROAD, VINELAND, NJ. WHEN SHE CAME OUT OF BAKERY, SMOKE WAS COMING FROM UNDER THE HOOD. SHE CALLED ME. I DROVE THERE AND RAISED THE HOOD. 2 COIL PACKS WERE ON FIRE (ABOUT A 2 INCH FLAME) AND THE HOOD INSULATION WAS SMOULDERING. I BLEW OUT THE TWO FIRES AND PUT WATER ON THE COILS AND HOOD INSULATION. THEN CALLED A TOW TRUCK. WAS NOT REPORTED TO POLICE OR FIRE DEPARTMENTS.

BRIDGESTONE TIRES, TX8A EC1, SIZE P235/55R20, ARE 2 YEARS OLD WITH JUST OVER 14000 MILES, AND ALL TIRE THREAD IS GONE. LOCAL TIRE STORE TELLS ME THAT THEY MUST BE REPLACED AND HE SUSPECTS MANUFACTURING DEFECTS. TIRES WERE ROTATED BY LEXUS AT 5000 MILES AND 10000 MILES.

DASHBOARD IS CRACKING AND EXPOSING FOAM UNDERNEATH. CONCERN THAT PIECES WILL CONTINUE TO FALL OFF AND TAPING OR COVERING THE DASHBOARD MAY INTERFERE WITH AIRBAG DEPLOYMENT.

WE HAD THE PASSENGER AIRBAG REPLACED AS PART OF A RECALL. THIS WORK WAS PERFORMED BY A CERTIFIED LEXUS DEALERSHIP. WHEN WE GOT THE CAR BACK AFTER THE REPAIR, THE PASSENGER AIRBAG LIGHT SHOWED 'OFF' EVEN WITH A PASSENGER IN THE SEAT. THIS AIRBAG LIGHT AND SENSOR HAD ALWAYS WORKED CORRECTLY PRIOR TO THE AIRBAG REPLACEMENT BY LEXUS. THERE ARE MULTIPLE COMPLAINTS OF THE AIRBAG WIRING HARNESS BEING TOO SHORT AND THE REPLACEMENT AIRBAG CAUSING THIS SAME ISSUE FOR MANY OTHER LEXUS OWNERS. WHEN WE BROUGHT THE CAR BACK TO LEXUS, THEY SAID WE WOULD NEED TO PURCHASE A NEW ECU SENSOR FOR THOUSANDS OF DOLLARS AND THAT THIS ISSUE WAS NOT PART OF THE RECALL AND NOT CAUSED BY THE REPAIR. AGAIN, THIS ISSUE AROSE DUE TO THE REPLACEMENT OF THE AIRBAG WHICH WAS PERFORMED BY LEXUS AND A REQUIRED RECALL.

UNINTENDED ACCELERATION OCCURRED WHILE PULLING STRAIGHT INTO A PARKING SPOT. VEHICLE WAS GOING ABOUT 1 MPH WITH FOOT GENTLY APPLYING THE BRAKE WHILE COMING TO A STOP. CAR SUDDENLY ACCELERATED AT WHAT APPEARS TO BE FULL THROTTLE. CAR JUMPED OVER CONCRETE PARKING CURB AND RESTED ON TOP OF THE CONCRETE CURB, COMING TO A HALT. THIS SUDDEN ACCELERATION INCIDENT OCCURRED ON OCTOBER 12, 2020.

TL* THE CONTACT'S MOM OWNED A 2002 LEXUS ES 300. THE CONTACT STATED THAT WHILE DRIVING AT 3 MPH, THE VEHICLE BEGAN TO EMIT A THICK WHITE, YELLOWISH SMOKE FROM THE DRIVER SIDE HEADLIGHT WITHOUT WARNING. AS THE CONTACT ATTEMPTED TO PULL THE VEHICLE OVER,THE VEHICLE BEGAN TO LOSE POWER AS A BYSTANDER ALTERED THE CONTACT THAT THE VEHICLE WAS ON FIRE. THE CONTACT IMMEDIATELY EXITED THE VEHICLE AND THE AUTHORITIES WERE CALLED TO THE SCENE. THE FIRE DEPARTMENT ARRIVED AT THE SCENE AND WAS ABLE TO EXTINGUISH THE FIRE. A POLICE AND FIRE REPORT WAS FILED AT THE SCENE. DUE TO THE FIRE, THE VEHICLE WAS DESTROYED AND WAS TOWED TO AN INDEPENDENT MECHANIC. NO INJURIES WERE SUFFERED AS A RESULT OF THE FIRE. THE MANUFACTURER NOR THE DEALER HAVE YET TO BE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 173,000.

IMY 2020 LEXUS NX 300 HAD A 10,000 MILE SERVICE ON 10-6-2020 ON 10-13-20 IVE NOTICE WATER COMING IN MY CAR FROM CENTER CONSOLE. CALLED DEALER AND WAS TOLD BRING IT IN ON 10-15-20. WAS TOLD BY THEM A SPIDER WEB CAUSED BLOCKAGE OF DRAIN TUBE AND FLOODED MY INTERIOR OF CAR. ALSO WAS NOT COVERED BY WARRANTY.AS I DROVE THE MORE WATER WAS COMING IN THE CAR. WHEN THE CAR WAS STATIONARY WITH HEAT/AC RUNNING MORE WATER WAS COMING IN DRIVER SIDE.ALSO WAS RETURNED CAR AFTER INSURANCE DENIED TO PAY WAS TOLD TO PICK UP MY CAR WITH CAR PARTS SCATTERED INSIDE MY VEHICLE AND MISSING SCREW COVERS. I ALSO WAS TOLD MOLD WAS FORMING AND MOLD MEDIATION WAS RECOMMENDED. IT WAS A 6800.00 ESTIMATE. DID SOME RESEARCH AND VERY SIMIALIAR PROBLEMS THROUGH THE YEARS HAVE CAME UP WITH LEXUS / TOYOTA.