LEXUS Complaints

View complaints related to LEXUS. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2008 LEXUS LS
    - FAIR OAKS RANCH, TX

    BACKING OUT OF DRIVEWAY (IN MOTION) INTO A CITY STREET, CAR STOPPED ABRUPTLY AND WOULD NOT START AGAIN. IMMEDIATELY WARNING LIGHTS VCS, BRAKE AND ABS SHOWED ON PANEL. THE ABS CONTROL MODULE WAS REPLACED 6/25/20 COSTING ME $2,708.36 (INVOICE ATTACHED). IN MARCH (03/06/20) I PAID $2,014.96 FOR TIRES AND BRAKE REPLACEMENT (INVOICE ATTACHED). THAT'S A TOTAL COST OF $4,723.32. I FEEL SCAMMED BECAUSE I THINK THE BRAKE JOB IN MARCH CREATED THE PROBLEM FOR THE ABS TO MALFUNCTION AND IT SHOULD NOT HAVE BEEN MY RESPONSIBILITY TO REPLACE IT. PLEASE REPLY IF POSSIBLE. I'M REPORTING ISSUE TO LEXUS CORP ALSO. I READ ON A POST THAT THE ABS MODULE RARELY NEEDS REPLACING. THANK YOU FOR YOUR HELP. *TR

    Source: NHTSA WEB SITE
  • 2016 LEXUS GS 350
    - ABUDHABI, NY

    LOUD CHIRPING NOISE FROM ENGINE DURING IDLE AND ITS FROM HIGH PRESSURE FUEL PUMP. *TR

    Source: NHTSA WEB SITE
  • 2014 LEXUS LS460
    - COLLEYVILLE, TX

    BRAKE SYSTEM MAKES , "BARK" NOISE WHEN STOPPING. NOISE CAN ACTUALLY BE HEARD BEHIND THE INSTRUMENT PANEL DASH AREA INSIDE THE VEHICLE. VEHICLE RUNNING AND IN MOTION. ANY SPEED. PRETTY MUCH HAPPENS EVERY DAY OF DRIVING. I HAVE A CONCERN FOR BRAKE AND VEHICLE SAFETY WHEN PARKED , VEHICLE RUNNING, NO NOISE WHEN BRAKE PEDAL APPLIED. COMMOM PROBLE WITH THIS LEXUS?

    Source: NHTSA WEB SITE
  • 2013 LEXUS GX
    - SHREVEPORT, LA

    THIS IS A BAD EXPERIENCE TO MY CAR 2013 LEXUS GX460. I WAS DRIVING ON THE HIGHWAY AND MY CAR LOST CONTROL. I EXPERIENCED A LOSS IN POWER AND ACCELERATION, A DECREASE IN FUEL EFFICIENCY. I HAD TO TOW MY CAR TO THE SHOP AND TURNED OUT THE FUEL PUMP WAS MALFUNCTION THAT NEED TO BE REPLACED. I WAS SO DISAPPOINTED IT SINCE MY CAR IS KIND A NEW AND IT ONLY HAD AROUND 100K MILES ON IT AT THAT TIME. AND I JUST BOUGHT IT FROM A LEXUS DEALERSHIP 2 YEARS AGO. I THOUGHT LEXUS PARTS LAST LONGER THAN THAT? I HAD TO PAY OUT OF POCKET TO FIX THE ISSUE. AND THEN AFTER 5 MONTHS DRIVING AS NORMAL, THE SIMILAR INCIDENT HAPPENED AGAIN, THIS TIME THE FUEL SENSOR (SENDING) WAS BAD THAT I HAD TO REPLACE.. I WAS SO DISAPPOINTED WITH THIS. IT BROUGHT ME TO A RISK WHEN IT HAPPENED ON HIGHWAY, TWICE IN THE SAME YEAR. I HOPE LEXUS SHOULD RECALL THIS SO SOMEONE ELSE SHOULD NOT RUN TO THIS SITUATION LIKE ME. *TR

    Source: NHTSA WEB SITE
  • 2010 LEXUS RX
    - HIGHLAND VILLAGE, TX

    MAJOR OIL LEAKING FROM A FAULTY ENGINE OIL COOLER LINE WHILE CAR IS MOVING OR TURNED ON. OIL IS ALL OVER ENTIRE UNDERCARRIAGE, BACK BUMPER, BACK WINDSHIELD & WIPER AND INSIDE OF TIRES. GARAGE FLOOR AND DRIVEWAY HAVE OIL SPLATTERED EVERYWHERE. THE WHOLE BACK OF CAR IS COVER IN OIL. AFTER RESEARCHING, I FOUND THIS IS A KNOWN ISSUE FOR LEXUS RX 350/450H MODELS BETWEEN 2009-2011. NO OIL OR ENGINE WARNING LIGHT CAME ON. EVEN AFTER THE FAULTY PART IS REPAIRED, MY CONCERN THEN BECOMES POTENTIAL ENGINE FAILURE FROM LACK OF OIL. *TR

    Source: NHTSA WEB SITE
  • 2002 LEXUS ES
    - LOS ANGELES, CA

    CAR BEGAN TO LURCH, STOPPED, SMOKE AND FLAMES BEGAN COMING OUT OF FRONT OF CAR. FIRE ENLARGED, SEVERAL SMALL EXPLOSIONS. FIREMEN PUT OUT FIRE, BUT FRONT HALF OF CAR TOTALLY BURNT. *TR

    Source: NHTSA WEB SITE
  • 2018 LEXUS RX350
    - POCATELLO, ID

    CAR HAS LOW PRESSURE FUEL PUMP THAT IF IT FAILS MAY RESULT IN CAR NOT RUNNING, WHICH COULD BE VERY DANGEROUS SHOULD IT HAPPEN WHILE ON FREEWAY. A RECALL WAS ISSUED IN JANUARY BY LEXUS, AND NOW AT THE END OF JUNE, THERE IS STILL NO FIX FOR THE PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 2006 LEXUS RX
    - CERRITOS, CA

    FOUND OUT THE BRAKE ACTUATOR IS FAILING AND TOLD FROM TOYOTA THEY HAVE RECALLS ON THE ACTUATOR FOR HIGHLANDER HYBRID AND PRIUS HYBRID. LEXUS STATED THEY DO NOT RECALL FOR SAME ISSUE. FEELS UNSAFE WHEN BRAKING AS IT MAKES LOUD NOISE AND GRINDS A BIT. I'VE READ FORUMS ON OTHER SAME YEAR AND MAKES CAUSING THEM TO CRASH. LOUD CHIRPING ON IDLE BRAKING AND WHEN BRAKING HARDER AND SOMETIMES SKIPPING. *TR

    Source: NHTSA WEB SITE
  • 2005 LEXUS LX
    - PROVIDENCE, RI

    JUNE 18, 2020, I PURCHASED MY 2005 LEXUS LX 470 FROM A DEALER SHIP LOCATED AT MARYLAND. THERE WAS NO INDICATION OF ROTTING FRAME. WHEN I RECEIVED MY VEHICLE, I LOOKED UNDER IT AND KNOTICE THERE WAS REALLY BAD RUST ON THE FRAME. I TOUCHED AND AND MY FINGER POKED THROUGH IT. I TRIED CALL THE DEALER RIGHT AWAY, BUT UNFORTUNATELY THEY WERE CLOSING AND SAID I HAD TO CALL BACK MONDAY 6/22/2020. I HAVE KIDS AND THE FRAME IS UNSAFE FOR ME TO DRIVE IT. I LOOKED UP FRAME RECALLS ONLINE BUT THERE WAS NON. BUT THERE WAS PLENTY OF COMPLAINTS ABOUT THE FRAME RUST.

    Source: NHTSA WEB SITE
  • 2019 LEXUS UX200
    - ALLEN, TX

    I LEASED THE 2019 LEXUS UX 200 FOR MY DAUGHTER IN NOVEMBER 2019. MY DAUGHTER WAS PARKING THIS CAR IN OUR GARAGE IN FEB 2020. AS PER THE ADVERTISED LEXUS PRE-COLLISION FEATURE FOR THIS MODEL, THE CAR IS SUPPOSED TO COME TO AN AUTOMATIC STOP WHEN IT DETECTS AN OBJECT IN FRONT OF IT. THE CAR DID NOT DETECT THE REFRIGERATOR IN FRONT OF IT AND CRASHED INTO IT. SINCE THAT DAY, MY DAUGHTER HAS BEEN AFRAID OF DRIVING. I REACHED OUT TO LEXUS AND ASKED THEM FOR THEIR HELP BUT THEY HAVEN'T RESPONDED DESPITE MULTIPLE ATTEMPTS. DETAILS FROM LEXUS WEBSITE: HTTPS://WWW.LEXUS.COM/SAFETY "SHOULD IT DETECT A POTENTIAL FRONTAL COLLISION, IT CAN HELP AUTOMATICALLY BRAKE THE VEHICLE TO A STOP. " THE LEXUS UX DID NOT BEHAVE AS THE ABOVE LINE SAYS AND ALSO WHAT I WAS LEAD TO BELIEVE WHEN I PURCHASED THE CAR. *TR

    Source: NHTSA WEB SITE