LEXUS Complaints

HI , MY FIRST NAME IS [XXX] LAST NAME IS [XXX] ,MY MAILING ADDRESS IS [XXX]. I HAS A LEXUS IS 250 2012 , 86000 MILE LAST 10 MONTH AGO MY CAR HAS A RECALL MAIL REPLACEMENT AIR BAG FROM LEXUS,BUT MY CAR WAS IN A GOOD CONDITION EVERY THING IS FUNCTION GOOD WITH NO ANY PROBLEM, BUT AFTER I TOOK MY CAR TO THE LEXUS OF TOWSON LOCATION 1040 YORK RD , TOWSON, MD 21204 .AFTER THEY REPLACEMENT MY CAR AIR BAG .MY CAR WAS WENT ON A WARNING LIGHT NOTE THAT AIR BAG OFF ,SO IT MEANS AIR BAG NOT WORKING PROPERLY ,BUT BEFORE THAT MY CAR HAS NON OF THE LIGHT PROBLEM EVERYTHING IS GOOD. I CALL THE LEXUS OF TOWNSON. TOLD THEM MY CAR WAS A WARNING LIGHT AFTER THE RECALL REPLACEMENT AIR BAG, THEY TOLD ME THAT I HAS TO PAID FOR 300.00$ FOR DIAGNOSTIC AND ADDING LABOR AND MORE TO FIX FOR THE AIR BAG WARNING LIGHT. SO AFTER MY COUSIN TOLD ME DRIVING WITH AIR BAG WARNING LIGHT ON COULD BE DANGER, BECAUSE ANY TIME HAS ACCIDENT THE VEHICLE AIR BAG MAY NOT PROJECT THE PASSAGE ,SO I SCHEDULE APPOINTMENT I TOLD THEM MY CAR ISSUE AFTER THEY RECALL AIR BAG REPLACEMENT . I TOLD THEM THE DEALER HAS TO RESPOND FOR THIS. AT THE FINAL I TAKES MY CAR HOME BECAUSE THEY ASKED FOR 300.00$ DIAGNOSTIC AND ADDING OVER THOUSAND FOR LABOR AND MORE .BECAUSE I ALWAYS BUSY FOR MY FAMILY I HAS TO TAKES MY MOM TO CHECK UP HER HIGH BLOOD PRESSURE AND OTHER THING EVERY WEEK. SO I CONTRACT THE LEXUS HEADQUARTER THEY TOLD ME THE SAME THING, I KEEP CONTRACT THEM AND TODAY I CALL THEM AND KNOWN THAT THEY CLOSE MY CASE , BUT I NEVER RECEIVER ANY EMAIL THAT MY CASE WAS CLOSE. I NEED MY AIR BAG LIGHT OFF WARNING LIGHT GET FIX . AND THANK FOR READING THIS .. I HOPE THE DEALER WILL FIX MY CAR AIR BAG WARNING LIGHT FOR THE PASSAGE SIDE TO GET FIX THANK AND STAY SAFE ... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

PER THE FORUMS AND USED FB GROUPS, ALL ISFS YEAR MODELS 2008-2014 ARE AFFECTED THE VALLEY PLATE LEAK DUE TO THE FACT THAT TOYOTA/LEXUS UTILIZED THE IMPROPER SEALANT AND USED THE IMPROPER AMOUNT, LEADING TO THE HEAT EXCHANGER LEAKING COOLANT ONCE THE ORIGINAL, INADEQUATE SEALANT BEGINS TO DISINTEGRATE. THIS COULD CAUSE A CONDITION WHERE THE ENGINE COULD FAIL AND SOMEONE COULD GET HURT. FURTHERMORE, ALL ISFS WILL EVENTUALLY HAVE A CRACKED RH MANIFOLD ON THE #8 RUNNER. THIS CAN CAUSE A FIRE HAZARD IN ADDITION TO CARBON MONOXIDE POISONING. I PERSONALLY HAD THIS ISSUE ON MY 2008 AND KNOW AT LEAST 100 OWNERS WHO HAVE ALSO HAD THIS ISSUE FIXED. I AM SURE MANY MORE ARE OUT THERE. *TR

LEXUS ISF, YEAR MODELS 2008-2014, ARE AFFECTED BY A VALLEY PLATE LEAK DUE TO THE FACT THAT TOYOTA/LEXUS UTILIZED THE IMPROPER SEALANT AND USED THE IMPROPER AMOUNT, LEADING TO THE HEAT EXCHANGER LEAKING COOLANT ONCE THE ORIGINAL, INADEQUATE SEALANT BEGINS TO DISINTEGRATE. THIS COULD CAUSE A CONDITION WHERE THE ENGINE COULD FAIL AND SOMEONE COULD GET HURT. THIS ISSUE IS VERY PROMINENT IN THE COMMUNITY (EVERY LEXUS FACEBOOK GROUP AND FORUM HAS DOCUMENTED THIS INFORMATION) - MOST ISFS DEVELOP THIS UNDER 100K MILES. FURTHERMORE, ALL ISFS WILL EVENTUALLY HAVE A CRACKED RH MANIFOLD ON THE #8 RUNNER. THIS CAN CAUSE A FIRE HAZARD IN ADDITION TO CARBON MONOXIDE POISONING. MY 2008 ISF HAS BEEN LEAKING COOLANT FOR ABOUT 15K MILES, PROGRESSIVELY GETTING WORSE (INSPECTED EVERY OIL CHANGE). IN ADDITION, I HAVE TO START TOPPING OF THE COOLANT EVERY WEEK. LEXUS DEALER QUOTED THIS REPAIR AT ALMOST $2000. *TR

ON APRIL 15 2020, WAS ENTERING A PARKING SPACE IN FRONT OF A SPROUTS SUPERMARKET AT 12500 WESTHEIMER RD., HOUSTON, TEXAS 77077. THE LEXUS RX350 (2018) FAILED TO STOP AND CRASHED INTO A LARGE BUILDING SUPPORT COLUMN WHICH DID SERIOUS DAMAGE TO THE LEXUS AND TO THE COLUMN. THIS IS AN EXPENSIVE CAR AND CAME EQUIPPED WITH THE EMERGENCY CRASH SYSTEM. THIS FEATURE DID NOT WORK TO STOP THE CAR FROM HITTING THE BUILDING. IN THE PAST IT HAS STOPPED THE CAR BUT ONLY MOST OFTEN IT DOES NOT WORK...NO ONE WAS INJURED NOR WERE ANY PEOPLE ON THE PARKING AREA AFFECTED. *TR

TL* THE CONTACT OWNS A 2019 N/A LEXUS LS460. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. JIM FALK LEXUS OF BEVERLY HILLS (9701 WILSHIRE BLVD #100, BEVERLY HILLS, CA 90212) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TRANSMISSION NOT SHIFTING RAN MY VINYL AND IT COMES BACK TO A IS200T MY VEHICLE IS 2007 IS 250 NON TURBO. *TR

TL* THE CONTACT OWNS A 2014 LEXUS ES350. THE CONTACT STATED WHILE DRIVING 61 MPH, HE HIT A DEER. THE AIRBAGS DID NOT DEPLOY AS HIS FACE HIT THE STEERING WHEEL. THE CONTACT STATED HE SAW SMOKE FROM THE ENGINE COMPART HOWEVER, NO FIRE WAS SEEN. THE CONTACT STATED HE SUSTAINED HEAD INJURIES HOWEVER, HE DID NOT SEEK MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A COLLISION CENTER BY THE INSURANCE COMPANY. THE CAUSE OF THE FAILURE HAS NOT BEEN DETERMINED BY AN INDEPENDENT MECHANIC OR DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000.

MY 2013 LEXUS CT200H IS BURNING EXCESSIVE OIL BETWEEN OIL CHANGES. IT STARTED AROUND THE 90K MARK AND IS CONTINUALLY BURNING MORE, AND MORE OIL AS I PUT MORE MILES ON IT. I'M RUNNING THE RECOMMENDED SYNTHETIC OIL SINCE I BOUGHT THE VEHICLE WITH 47K ON IT, AND I GO 7K MILES BETWEEN CHANGES. ON THE LEXUS FORM I'M LEARNING THIS IS A HUGE PROBLEM! THIS ENGINE IS ALMOST IDENTICAL TO THE ENGINE TOYOTA, RECALLED IN THE RAV4, SCION, AND OTHER MODELS FOR THIS VERY ISSUE! I KNOW ITS A HUGE EXPENSIVE RECALL BUT TOYOTA NEEDS TO DO THE RIGHT THING TO KEEP MY BUSINESS, AND THE BUSINESS OF OTHERS.

AS I AM DRIVING THE VEHICLE I FEEL VIBRATIONS THEN MY DASH ILLUMINATE WITH VSC, ABS, SKID CONTROL, BRAKE LIGHT AS WELL AS THE TRIANGLE WITH EXCLAMATION. NOTIFICATIONS STATES THAT I SHOULD PULL OVER IMMEDIATELY CONTACT DEALER BRAKE MALFUNCTION. I HAVE MY TWO YEAR OLD SON IN THE CAR WITH ME. LITERALLY GAVE ME A [XXX] HEARTACHE. CONTACT THE DEALER THERE'S NO SAFETY RECALL FOR THE BRAKE ACTUATOR FOR 2008 LS460 ONLY TOYOTA ISSUE CARS. THIS IS UNFAIR FOR SOMETHING THAT'S CLEARLY FAILING. LEXUS BE FAIR TO YOUR CONSUMERS RECALL THIS SAFETY ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

SLIGHT PULL/DRIFT TO THE RIGHT A CONSTANT PULL TO THE RIGHT. I'VE DONE ALIGNMENT DONE, NO ISSUES FOUND WITH ALIGNMENT