LEXUS Complaints

View complaints related to LEXUS. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2006 LEXUS GS
    - INDIANAPOLIS, IN

    INSIDE REARVIEW MIRROR HAS PROGRESSIVELY DEVELOPED BLACK MARKINGS OVER PAST SEVERAL YEARS THROUGHOUT THE MIRROR OBSTRUCTING MY REARVIEW VISION IN BOTH DAYLIGHT AND AFTER DARK. VERY WELL DOCUMENTED BY OTHER LEXUS OWNERS. LEXUS HAS NOT AND IS NOT PLANNING ON ANY RECALLS BUT THIS IS A CLEAR SAFETY RISK AND HAS CAUSED SEVERAL CLOSE ENCOUNTERS AS I HAD MY VISION OBSTRUCTED AND NEARLY CAUSED SEVERAL TRAFFIC ACCIDENT DUE TO OBSTRUCTED VIEW. HAVE PRESENTED THIS CONCERN TO LEXUS NUMEROUS TIMES BUT WITHOUT ACKNOWLEDGEMENT THAT THIS IS A SAFETY CONCERN BUT THE REPLACEMENT MIRROR IS $1000. I AM THE SOLE OWNER SINCE PURCHASED NEW IN 2005, GARAGED HOME AND WORK, EXTREMELY WELL MAINTAINED AT LEXUS DEALERSHIP SINCE NEW AND WITH EACH SERVICE, IT IS DISCUSSED BUT WITHOUT SUPPORT FOR REPLACEMENT. CLEARLY IS MANUFACTURER DEFECT IN PRODUCTION AND INCREASING SAFETY CONCERN. *TR

    Source: NHTSA WEB SITE
  • 2008 LEXUS IS
    - CHELSEA, AL

    MY LEXUS ISF HAS A CRACKED PASSENGER SIDE MANIFOLD WHICH IS VERY AUDIBLE ON STARTUP AND BEGINNING SIGNS OF A VALLEY PLATE COOLANT LEAK, WHICH WILL EVENTUALLYLEAD TO ENGINE FAILURE. THESE CARS WERE MADE IN VERY LOW NUMBERS, HOWEVER OUR CAR ENTHUSIAST COMMUNITY IS EXPERIENCING THESE FAILURES IN A HIGHER THAN ACCEPTABLE NUMBERS OF THIS RARE VEHICLE. EACH REPAIR IS MANY THOUSANDS OF DOLLARS AND (VALLEY PLATE 2K-5K) (MANIFOLD QUOTED AT 22 HOURS LABOR AND 1400 FOR THE PART FROM LEXUS) TAKEN INTO ACCOUNT THE LOW PRODUCTION NUMBER AND HIGH RATE OF FAILURE, THIS MUST BE ADDRESSED. LEXUS HAS FAILED TO WORK WITH ME SHARING THE BILL.

    Source: NHTSA WEB SITE
  • 2008 LEXUS IS
    - WARREN, MI

    ISFS YEAR MODELS 2008-2014 ARE AFFECTED THE VALLEY PLATE LEAK DUE TO THE FACT THAT TOYOTA/LEXUS UTILIZED THE IMPROPER SEALANT AND USED THE IMPROPER AMOUNT, LEADING TO THE HEAT EXCHANGER LEAKING COOLANT ONCE THE ORIGINAL, INADEQUATE SEALANT BEGINS TO DISENTEGRATE. THIS COULD CAUSE A CONDITION WHERE THE ENGINE COULD FAIL AND SOMEONE COULD GET HURT. FURTHERMORE, ALL ISFS WILL EVENTUALLY HAVE A CRACKED RH MANIFOLD ON THE #8 RUNNER. THIS CAN CAUSE A FIRE HAZARD IN ADDITION TO CARBON MONOXIDE POISONING.

    Source: NHTSA WEB SITE
  • 2010 LEXUS IS
    - LAS VEGAS, NV

    ISFS YEAR MODELS 2008-2014 ARE AFFECTED THE VALLEY PLATE LEAK DUE TO THE FACT THAT TOYOTA/LEXUS UTILIZED THE IMPROPER SEALANT AND USED THE IMPROPER AMOUNT, LEADING TO THE HEAT EXCHANGER LEAKING COOLANT ONCE THE ORIGINAL, INADEQUATE SEALANT BEGINS TO DISINTEGRATE. THIS COULD CAUSE A CONDITION WHERE THE ENGINE COULD FAIL AND SOMEONE COULD GET HURT. FURTHERMORE, ALL ISFS WILL EVENTUALLY HAVE A CRACKED RH MANIFOLD ON THE #8 RUNNER. THIS CAN CAUSE A FIRE HAZARD IN ADDITION TO CARBON MONOXIDE POISONING. *TR

    Source: NHTSA WEB SITE
  • 2010 LEXUS IS
    - LAS VEGAS, NV

    KNOWN BY LEXUS AS A COMMON FAILURE IN THE 2UR ENGINE IS THE VALLEY PLATE COOLANT LEAK. THIS IS A FAILURE THAT THE MAJORITY OF OWNERS IN THE FORUMS HAVE REPORTED AS WELL AS MY PERSONAL VEHICLE EXPERIENCING. CAN HAPPEN AS FEW AS 50K MILES. COMMON COST FOR REPAIR TO THE OWNER IS BETWEEN $2000 AND $3000. MINE HAS HAPPENED EVEN AFTER METICULOUS MAINTENANCE. *TR

    Source: NHTSA WEB SITE
  • 2008 LEXUS IS
    - HEBER, UT

    IT IS KNOWN AS THE VALLEY PLATE LEAK. AND IT'S RADIATOR FLUID LEAKING OUT WHICH CAUSES DAMAGE TO THE COMPRESSION AND ALSO CAUSES THE VEHICLE TO OVER HEAT EASILY. IT HAPPENED WHEN I LET THE CAR SIT AND STARTED IT AND I NOTICED THE VALLEY PLATE STARTED LEAKING.

    Source: NHTSA WEB SITE
  • 2007 LEXUS IS
    - GARDEN CITY, NY

    MELTING DASHBOARD AND DOOR PANELS. THIS MAKES THE DASH STICKY AND CAN GIVE OFF ODORS.

    Source: NHTSA WEB SITE
  • 2019 LEXUS RX350
    - PAUMA VALLEY, CA

    TL* THE CONTACT OWNS A 2019 LEXUS RX350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LEXUS ESCONDIDO (1205 AUTO PARK WAY, ESCONDIDO, CA 92029, (760) 747-2300), WHO STATED THAT THE REMEDY PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: NHTSA WEB SITE
  • 2019 LEXUS RX350
    - BETHLEHEN, PA

    TL* THE CONTACT OWNS A 2019 LEXUS RX350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LEXUS OF LEHIGH VALLEY (4500 BROADWAY, ALLENTOWN, PA 18104), CONFIRMED THAT PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THERE WAS A HESITATION WHILE ATTEMPTING TO ACCELERATE SINCE THE VEHICLE WAS PURCHASED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2019 LEXUS RX350
    - CORONADO, CA

    TL* THE CONTACT OWNS A 2019 LEXUS RX350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT LEXUS SAN DIEGO LOCATED AT (4970 KEARNY MESA RD, SAN DIEGO, CA 92111), EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE