LEXUS Complaints

View complaints related to LEXUS. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2006 LEXUS IS
    - FITCHBURG, MA

    I WAS DRIVING AND MY STEERING WHEEL POWER WENT IN AND OUT WITH NO WARNINGS & MY POWER STEERING FLUID IS FULL..I WAS TURNING AT THE END OF MY ROAD AND THOUGHT I WAS GOING TO CRASH BECAUSE OF IT..I CALLED MY HUSBAND TO COME GET THE CAR AND GET IT HOME , WE HAVEN'T DROVE IT SINCE.

    Source: NHTSA WEB SITE
  • 2013 LEXUS ES
    - NEW YORK, NY

    MY 2013 LEXUS ES 300H HAS GOT A WEAK BRAKES, SOMETIMES WOULD MAKE SQUEAKING NOISE WHEN YOU HOLD THEM AND FEW TIMES WOULDN'T BRAKE WHEN BRAKING ON A BIT ROUGH ROAD. I WAS AFRAID FOR MY SAFETY AND WENT TO LEXUS DEALER TO PERFORM DIAGNOSTIC. THEY SAID THAT MY CAR NEEDS A BRAKE ACTUATOR TO BE REPLACED WHICH IS VERY EXPENSIVE PROCEDURE. HOWEVER, PEOPLE IN A DEALERSHIP ADMITTED THAT IT'S A COMMON PROBLEM FOR THESE CARS AND MY RESEARCH ON THE INTERNET CONFIRMED IT AS WELL. ALSO, LEXUS ISSUED EXTENDED WARRANTY FOR AN ABS FAILURE BUT SOMEHOW YOU ARE QUALIFIED ONLY WHEN YOUR ABS FAIL. THAT'S SOUNDS VERY DANGEROUS AND UNSAFE. I DID MORE RESEARCH AND FOUND THAT IN 2016 IN AUSTRALIA LEXUS HAS RECALLED 2013 AND ABOVE LEXUS ES MODELS BECAUSE OF BRAKE ACTUATOR AND ABS MODULE MALFUNCTION. I DON'T UNDERSTAND WHY ARE THE SAME MODELS NOT BEING RECALLED IN USA FOR THE SAME VERY COMMON PROBLEM.

    Source: NHTSA WEB SITE
  • 2017 LEXUS IS 300
    - BEDFORD HILLS, NY

    IN ONE CALENDAR YEAR ALL 4 TIRES HAVE BEEN REPLACED. ONE BLEW OUT COMPLETELY AND THE LAST ONE WORE OUT UNEVENLY FROM THE INSIDE. CAR HAS BEEN DESIGNED AROUND TIRES AND ARE TOO SMALL FOR THE RIMS CAUSING THEM TO WEAR UNEVENLY. NEGATIVE CAMBER MAY ALSO HAVE INFLUENCED THE WEAR. THE TIRE THAT BLEW OUT WAS WHILE I WAS DRIVING ON A MAJOR HIGHWAY

    Source: NHTSA WEB SITE
  • 2002 LEXUS RX
    - HILLSBORO, OR

    VEHICLES RETRACTABLE ANTENNA STOPPED RETRACTING AND ANTENNA MOTOR CONTINUES TO RUN TRYING TO PULL THE TELESCOPING ANTENNA BACK DOWN. VEHICLE WAS STATIONARY, ENGINE HAD BEEN SHUT DOWN AND KEYS REMOVED, BUT ANTENNA MOTOR KEPT RUNNING.

    Source: NHTSA WEB SITE
  • 2011 LEXUS IS
    - RICHMOND, TX

    FUEL IS NOT DELIVERED TO FIRING CHAMBER DUE TO FAILURE OF FUEL PRESSURE SENSOR. THIS WILL CAUSE ENGINE TO SHUT OFF WHEN ON THE ROAD. NO OBD-II CODE IS PRESENT SINCE THE FAILURE OF THE FUEL PRESSURE SENSOR WILL PUT THE CAR IN PROTECTED MODE, NO CODE CAN BE READ. WHEN ENGINE IS SHUT OFF, IT WILL HAVE NO POWER TO STEERING OR BRAKE SYSTEM, PUT DRIVER IN A VERY DANGEROUS SITUATION. I WAS LUCKY ENOUGH TO FIND OUT AFTER ARRIVING HOME. THE PROBLEM APPEARED THE NEXT MORNING.

    Source: NHTSA WEB SITE
  • 2010 LEXUS RX
    - ESCONDIDO, CA

    I WAS SLOWLY ENTERING FROM I15 TO H-78 WEST. SUDDENLY CAR BEGAN TO REV AND ACCELERATE AS IF I WAS FLOORING GAS PEDAL. I JABBED AT PEDAL A COUPLE TIMES AND HIT BRAKES...IT STOPPED WITHIN A FEW SECONDS....NOT SURE IF WHAT I DID HAD ANYTHING TO DO WITH IT STOPPING. MY GAS PEDAL IS NOT STICKY AND SMOOTHLY ADJUSTS. MY VEHICLE IS IN PRISTINE CONDITION AND HAS HAD ALL MAINTENANCE. I WAS FORTUNATE I HAD SEVERAL CAR LENGTHS CLEAR. I AM 100% CERTAIN I DID NOT ACCIDENTALLY SLIP OR PUSH ON PEDAL. WHILE IT WAS ACCELERATING I EVEN LIFTED FOOT COMPLETELY OFF PEDAL AND IT STILL WAS GOING.

    Source: NHTSA WEB SITE
  • 2002 LEXUS ES
    - CARLSBAD, CA

    THIS IS THE 2ND 2002 LEXUS ES300 IVE OWNED WITH HALF THE MILES OF THE 1ST ONE...YET BOTH CARS CATALYTIC CONVERTORS FAILED!! HOW IS THAT POSSIBLE AT ONLY 136K MILES THE CATALYTIC CONVERTOR NEEDS TO BE REPLACED!! THE 1ST CAR HAD ALMOST 268K MILES WHICH I FELT THE CATALYTIC CONVERTOR FAILURE WASNT AS SURPRISING...BUT BETWEEN MY BOYFRIEND AND I WE HAVE OWNED 4 LEXUS VEHICLES: 1997 ES300 1999 RX300 AND 2 ES300 AND ALL OF THEM HAD CATALYTIC CONVERTOR FAILURES!!! I WAS TOLD BY A MECHANIC AS LONG AS YOU PUT IN THE CORRECT FUEL AND CORRECT OIL THE CONVERTORS SHOULD LAST FOREVER!! SO WHY IS IT THAT LEXUS CARS CONVERTORS FAIL AS LOW AS 136K MILES!! THATS REDICULOUS!!

    Source: NHTSA WEB SITE
  • 2007 LEXUS LS
    - ZACHARY, LA

    THE ABS ACTUATOR ASSEMBLY HAS BEEN DEEMED FAULTY IN SEVERAL TOYOTA/LEXUS VEHICLES. INSTEAD OF THE A RECALL BEING ISSUED A WARRANTY ENHANCEMENT WAS PUT IN PLACE TO ADDRESS THIS ISSUE FOR ANYONE WHO TOOK THE CAR TO THE SHOP. HOWEVER WITH OUT A RECALL MOST PEOPLE WHO WERE OWNERS OF THESE VEHICLES WAS NOT AWARE TO HAVE THE PART CHECKED AND THIS IS A SAFETY ISSUE, A VERY EXPENSIVE PART THAT SHOULD NOT NORMALLY FAIL AND WITH OUT A RECALL OR A LETTER FROM LEXUS/TOYOTA A LOT OF PEOPLE WAS PUT AT A DISADVANTAGE WITH BEING ABLE TO ADDRESS THIS ISSUE BEFORE THE WARRANTY ENHANCEMENT EXPIRED. WHILE IN MOTION I RECEIVED ALL KIND OF ERROR LIGHTS AND A MESSAGE TO PULL MY VEHICLE OVER AS SOON AS POSSIBLE AND NOTIFY THE DEALER. AT THIS TIME MY ABS SYSTEM IS COMPROMISED AND I HAVE NO TRACTION CONTROL AND MY ABS ACTUATOR CONTINUES TO VIBRATE EVEN WHEN I TURN THE CAR OFF WHICH IS USING THE BATTERY EVEN MORE. IT PULSATES THE ENTIRE TIME THE CAR IS RUNNING ALSO. I FEEL WITH LEXUS KNOW THIS IS A FAULTY PART IT ON SEVERAL OF THEIR VEHICLES CUSTOMERS THAT WAS NOT MADE AWARE OF THIS ISSUE OR THE WARRANTY ENHANCEMENT SHOULD NOT BE HELD LABILE WITH THE REPAIR COST WHICH IS 1800 FOR THE PART AND 300-400 FOR LABOR. THIS SHOULD BE A RECALL OR THE WARRANTY ENHANCEMENT SHOULD BE EXTENDED AND ALL OWNERS OF THESE VEHICLES SHOULD BE NOTIFIED AND LEXUS/TOYOTA SHOULD COMPENSATE WITH A REPLACEMENT PART ALL THE OWNERS OF VEHICLES WHICH WAS EFFECTED. THIS TOOK PLACE WHILE MY VEHICLE WAS IN MOTION ON THE INTERSTATE. MY BRAKES ARE VERY HARD TO USE.

    Source: NHTSA WEB SITE
  • 2004 LEXUS RX
    - MCDONUGH, GA

    TL* THE CONTACT OWNS A 2004 LEXUS RX. THE CONTACT STATED THAT THE DASHBOARD WAS CRUMBLING AND MELTING. THE FAILURE WAS PRESENT NEAR THE PASSENGER SIDE AIRBAG HOUSING OF THE DASHBOARD. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (BUTLER LEXUS LOCATED AT 4025 JONESBORO RD, UNION CITY GA) AND THE MANUFACTURER WERE NOTIFIED BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 140,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 LEXUS GX
    - EUSTIS, FL

    FRONT BUMPER DETACHES FROM BODY, THE MANUFACTURER HAS NOT OFFERED ANY REMEDY. I HAVE SEEN THIS ON MULTIPLE VEHICLES OF THE SAME MAKE AND MODEL.

    Source: NHTSA WEB SITE