LEXUS Complaints

THE SAFETY ISSUE OUR CAR HAS IS DELAYED ACCELERATION. THIS IS A VERY CONCERNING SAFETY HAZARD. AFTER READING MANY ONLINE FORUMS, THERE ARE MANY OTHER '09 LS OWNERS EXPERIENCED THE SAME PROBLEM. WE HAVE BROUGHT OUR CAR TO THE LEXUS DEALERSHIP A FEW TIMES AND THEY HAVE NOT BEEN ABLE TO PROPERLY FIX OR EVEN DIAGNOSE THE CAUSE. THERE ARE NO LIGHTS ON THE DASHBOARD INDICATING WHERE THE PROBLEM LIES. ALL WE HAVE BEEN TOLD IS THAT IT'S IN THE KNOCK SENSOR. WE HAVE ONLY BEEN TOLD THAT LEXUS HAS DESIGNED THE KNOCK SENSOR IN SUCH A WAY THAT A CHECK ENGINE LIGHT OR CODE WILL NOT BE GIVEN. THIS IS NOT GOOD FOR US AS THE CUSTOMER. WE BELIEVE THIS IS A URGENT RECALL PROBLEM THAT LEXUS MUST OWN AND REPAIR. THIS IS A MAYOR SAFETY HAZARD THAT HAS POTENTIAL TO PUT THE LIVES OF MY FAMILY OR OTHERS AT STAKE.

MY 2006 LEXUS IS250 SUDDENLY LOST POWER STEERING ONE DAY, WHEN SHIFTING FROM PARK TO DRIVE. RED P/S LIGHT SHOWED UP ON DASHBOARD, SO I HAD TO PUT THE CAR IN PARK, TURN THE ENGINE OFF, AND TURN IT BACK ON TO RESOLVE THE ISSUE. HOWEVER, IT WASN'T LONG BEFORE THIS STOPPED WORKING. P/S LIGHT SOMETIMES ALSO TURNS ON WHILE I'M ON THE FREEWAY, AND I HAVE TO MAN-HANDLE THE STEERING WHEEL TO PULL OVER. I BROUGHT MY CAR TO MY MECHANIC, WHO REPLACED THE RACK AND PINION TWICE. THEN, I BROUGHT MY CAR TO DEALERSHIP TO REPLACE THE ECM. THOUSANDS OF DOLLARS IN REPAIRS BUT THE ISSUE WAS STILL NOT FIXED.

TL* THE CONTACT OWNS A 2010 LEXUS LX570. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED AND THE "OIL MAINTENANCE REQUIRED" MESSAGE APPEARED. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER AND WAITED APPROXIMATELY FIVE MINUTES. THE CONTACT CHECKED THE OIL RESERVOIR AND NOTICED IT WAS LOW. THE VEHICLE WAS TOWED TO PRICE LEBLANC LEXUS (413200 AIRLINE HWY, BATON ROUGE, LA 70817) WHERE IT WAS DETERMINED THAT THE VEHICLE HAD NO OIL. THE VEHICLE WAS TOWED TO SEWELL LEXUS OF DALLAS (6421 LEMMON AVE, DALLAS, TX 75209) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.

TL* THE CONTACT OWNS A 2007 LEXUS ES350. WHILE ATTEMPTING TO LEAVE A DRIVEWAY, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT REQUIRED ADDITIONAL BRAKE PRESSURE TO SLOW DOWN THE VEHICLE. THE VEHICLE WAS TOWED TO LEXUS OF GLENDALE (LOCATED AT 1221 S BRAND BLVD, GLENDALE, CA 91204, (818) 507-1300) TO BE DIAGNOSED, BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE CONTACT WAS INFORMED THAT THE FAILURE MAY HAVE BEEN DUE TO DRIVER ERROR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2002 LEXUS LX470. WHILE DRIVING ON A MOUNTAIN ROAD AT 40 MPH, THE VEHICLE'S WARNING SENSOR BEGAN BEEPING AND THE VEHICLE STOPPED ABRUPTLY. AS A RESULT, THE VEHICLE VEERED OFF INTO THE OPPOSITE LANE TOWARDS ONCOMING TRAFFIC. THE CONTACT DROVE 15 MPH UNTIL SHE REACHED HER DESTINATION. THE VEHICLE WAS TOWED TO SOUTH BAY LEXUS (3215 PACIFIC COAST HWY, TORRANCE, CA 90505, 310-325-9999), BUT NO FAILURE WAS FOUND. THE DEALER NOTIFIED THE MANUFACTURER OF THE DEFECT; HOWEVER, THEIR DIAGNOSTICS SHOWED NO FAILURES RELATED TO THE VEHICLE. PRIOR TO THE FAILURE, WHILE DRIVING 65 MPH, THE CONTACT EXPERIENCED THE SAME FAILURE, BUT THE VEHICLE DID NOT STOP WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 164,000. THE VIN WAS UNKNOWN.

AS I WAS PULLING IN A BUSINESS CENTER TO PARK, I STEP ON THE BRAKE BUT THE CAR WOULD NOT STOP. THE ACCELERATOR CONTINUES AND CAUSED MY CAR TO RUN INTO A POWER BOX AT A BUSINESS. THIS CAUSED THE BUSINESS TO HAVE A POWER OUTAGE FOR THE ENTIRE DAY. THE WEATHER WAS CLEAR. IT WAS 11:30AM. THERE WAS NO CAR AROUND THE PARKING LOT MANY SPACES WERE EMPTIED. IM VERY FORTUNATE THAT THE CAR RAN INTO THE POWER BOX OTHERWISE THE CAR WOULD HAVE DRIVEN ITSELF INTO THE STREET! I'M A GREAT DRIVER FOR MORE THAN 20+ YEARS AND NO TICKETS OR ACCIDENTS. INSURANCE CARRIER HAD DECLARED AS TOTAL LOSS DUE FOR THE IMPACT. AIRBAGS DID NOT DEPLOYED.

MELTING/CRACKED DASHBOARD PASSENGER SIDE - SMELLS OF CHEMICALS - DOES THIS AFFECT PASSENGER AIRBAG DEPLOYMENT? I HAVE OWNED THIS VEHICLE FOR 4 YEARS AND WAS NEVER NOTIFIED OF ANY PROGRAMS - DASH FIRST STARTED MELTING/CRACKING ABOUT 6-8 MONTHS AGO LONG AFTER THEIR CONSUMER ENHANCEMENT PROGRAM WENT AWAY.

TAKATA RECALL CAN NOT GET AN APPOINTMENT TO REPLACE AIR BAG AT BAY RIDGE LEXUS OF BROOKLYN. CALLED 5 TIMES TO SCHEDULE AN APPOINTMENT AND CUSTOMER SERVICE KEEPS TLLING ME THAT THEY WILL CALL BACK BUT NEVER CALLED.

TL* THE CONTACT RENTED A 2019 LEXUS NX300. WHILE DRIVING AT 40 MPH, A VEHICLE FAILED TO YIELD AT THE RED LIGHT AND CRASHED INTO THE FRONT DRIVER'S SIDE DOOR PUSHING THE VEHICLE VEHICLE INTO THE RIGHT LANE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED INJURIES TO THE HIP AND HEAD TO THE WINDOW THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED UNDER CASE NUMBER 41240. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND FILED A CASE UNDER NUMBER: 190731-000361. THE VEHICLE WAS TOWED TO THE DEALER (DEALER INFORMATION WAS NOT KNOWN) BY THE RENTAL COMPANY. THE FAILURE MILEAGE WAS 40. *DT *TR*JB

MY REARVIEW MIRROR IS COMPLETE DETERIORATED TO A POINT THAT IT CAN NO LONGER SEE ANY OBJECT IN THE MIRROR. IT HAS BECOME A SAFETY ISSUE THE REPLACEMENT MIRROR WILL COST MORE THAN $1800 FROM LEXUS IT IS A SAFETY DEVICE NOT LIKE RADIO OR POWER WINDOW. WE BOUGHT A LEXUS NOT PINTO. WHAT A DISAPPOINTMENT!