LEXUS Complaints
View complaints related to LEXUS. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2007 LEXUS ES350- COSTA MESA, CA
DASH OF A 2007 LEXUS ES350 IS MELTING IN SUN. DASH IS STICKY AND SHINES. SHINE BOTHERS MY VISION . DANGEROUS DRIVING THE CAR.
Source: NHTSA WEB SITE -
2003 LEXUS ES- CHULA VISTA, CA
1) PASSENGER DRIVER SIDE DASH AIR BAG LOOKS AS IF IT IS READY TO BURST. 2) TRANSMISSION OFTEN HAS SLIGHT SLIP WHILE DRIVING. I NOTICE AT CERTAIN GEAR CHANGE WHILE DRIVING AUTOMATIC VEHICLE.
Source: NHTSA WEB SITE -
2008 LEXUS RX- ROCKVILLE, MD
AIRBAG/SEATBELT PASSENGER LIGHT WARNING IS ON AND NOT FUNCTIONAL. TIRE LIGHT WARNING IS ALSO ON AND COULD NOT BE RESET.
Source: NHTSA WEB SITE -
2006 LEXUS ES- WATERTOWN, SD
CRACKING AROUND THE AIRBAG LINING. THIS LOOKS LIKE A SEVERE SAFETY ISSUE AND SHOULD BE ADDRESSED.
Source: NHTSA WEB SITE -
2014 LEXUS RX350- RICHMOND, VA
TL* THE CONTACT OWNS A 2014 LEXUS RX350. WHILE DRIVING APPROXIMATELY 45 MPH, A LOUD BOOMING SOUND WAS PRESENT. UPON INSPECTION, IT WAS DISCOVERED THAT THE GLASS SUN ROOF HAD SHATTERED. THE CONTACT INDICATED THAT THE SUN ROOF WAS CLOSED DURING THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. AN UNKNOWN DEALER WAS CONTACTED AND A SERVICE APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 69,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
1999 LEXUS RX- KNOXVILLE, TN
TL* THE CONTACT OWNED A 1999 LEXUS RX. THE CONTACT STATED THAT THE VEHICLE WAS AT STAND STILL ON THE OUTSIDE OF THE GARAGE AND ALLOWED THE FRONT PASSENGER TO EXIT THE VEHICLE, WHEN THE VEHICLE ACCELERATED ON IT'S OWN. THE CONTACT STATED THE BRAKE PEDAL WAS DEPRESSED WITH BOTH FEET BUT FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE GARAGE WALL, A TABLE SAW, A LARGE WOODEN TWO LAYERED WORK BEN, A CONCRETE WALL, INTO A DEN DOWNSTAIRS OF THE HOME, A POOL TABLE, AND A BAR SECTION. THE AIR BAGS DID NOT DEPLOYED. THE CONTACT STATED SHE SUSTAINED BACK, KNEE AND SHOULDER INJURIES AND WAS CURRENTLY ATTENDING PHYSICAL THERAPY. NO POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED TO IMPOUND LOT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. AN UNKNOWN DEALER WAS CONTACTED AND A VOICEMAIL WAS LEFT. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 120,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 LEXUS LS- POOLER, GA
LEXUS LS 2007..TRUNK WILL NOT OPEN...NUMEROUS ATTEMPTS OPEN THE TRUNK HAS FAILED. SEVERAL MECHANIC HAS TRIED TO OPEN THE TRUNK AND COULDN`T NOT OPEN THE TRUNK. CHECKED THE FUSES, TRIED THE KEY FOB, THE VALET SWITCH IN THE GLOVE COMPARTMENT WAS CHECKED. THE BUTTON UNDER THE TRUNK LID HANDLE DID NOT OPEN THE TRUNK. THE TRUNK RELEASE BUTTON UNDER THE DASHBOARD WAS UNRESPONSIVE. USED THE PHYSICAL KEY IN THE TRUNK AND IT OPEN ABOUT 1/4", BUT STILL WON`T OPEN. THE EMERGENCY LATCH IN THE TRUNK WOULD NOT OPEN THE TRUNK EITHER. I CASE OF AN EMERGENCY, I AM UNABLE TO GAIN ENTRANCE TO THE TRUNK...FLAT TIRE, CHILD ACCIDENTLY LOCKED IN THE TRUNK..ETC. THE VEHICLE WAS STATIONARY WHEN THE PROBLEM OCCURRED.
Source: NHTSA WEB SITE -
2013 LEXUS RX350- CYPRESS, CA
TL* THE CONTACT OWNED A 2013 LEXUS RX-350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, ANOTHER VEHICLE MAKING A RIGHT HYDROPLANED AND CRASHED INTO THE CONTACTS DRIVER FRONT SIDE OF THE VEHICLE. NONE OF THE FRONTAL AIR BAGS DEPLOYED. THE POLICE WAS PRESENT, BUT NO REPORT FILED. NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE VEHICLE WAS TOWED TO AN IMPOUND LOT AND THEN TO THE INSURANCE LOT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 LEXUS ES- LEAVENWORTH, KS
THE DASH IN MY VEHICLE IS BECOMING EXCESSIVELY SHINED AND STICKY DUE TO THE FACT THAT IT IS MELTING BECAUSE OF POOR MANUFACTURING, NOT AGE OR NEGLECT. WHEN IT IS SUNNY OUTSIDE THE REFLECTION OFF THE DASH IS ALMOST BLINDING FOR MAKES IT UNSAFE TO DRIVE. LEXUS HAS ACKNOWLEDGED THE PROBLEM BUT REFUSES TO PAY FOR IT BECAUSE THEY'RE WARRANTY EXTENSION FOR THE DASH IS OVER.
Source: NHTSA WEB SITE -
2017 LEXUS RX HYBRID- IRVINE, CA
TL* THE CONTACT OWNS A 2017 LEXUS RX450H. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH AND ATTEMPTING TO PARK THE VEHICLE, THE VEHICLE INDEPENDENTLY ACCELERATED WHICH CAUSED THE VEHICLE TO CRASH INTO A WALL. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE VEHICLE WAS STILL WAITING TO BE REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,000. PIIR = Y. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE