LEXUS Complaints

I BOUGHT 2008 LEXUS IS250 WITH 123K MILES ON 05/18/19. I HAD INSPECTED BY A MECHANIC PRIOR TO PURCHASING IT. ON ONE OCASSION PROR TO ACCIDENT, I BACKED OUT OF A DRIVE WAY. WHEN I SHIFTED THE AUTOMATIC TRANSMISSION FROM REVERSE TO DRIVE IT SUDDEN ACCELERATED FOR A BRIEF MOMENT, BUT IT WAS CLEAR IN FRONT OF ME AND I REMAIN IN CONTROL. IT ONLY HAPPENED TO ME THAT ONE TIME THAT WEEK AND I THOUGHT NOTHING OF IT. IN THE MORNING OF MAY 29, 2019 THE CAR WAS PARALLEL PARKED WITH A VEHICLE BOTH IN FRONT BEHIND IT. MY WIFE SLOWLY BACK UP THE CAR TO ALLOW ROOM TO PULL OUT OF THE PARKING SPOT. SHE TURN THE FRONT WHEELS TOWARDS THE CURB SO THAT THE FRONT OF THE CAR WOULD SLIGHTLY STICK OUT. WHEN SHE SHIFTED THE AUTOMATIC TRANSMISSION FROM REVERSE TO DRIVE, THE CAR SUDDENLY ACCELERATED, JUMP OVER THE CURB AND HIT THE CONCRETE WALL OF A SCHOOL. SHE PANICKED AT THE SUDDEN ACCELERATION AND DOES NOT REMEMBER IF SHE STEP ON ANY PEDAL DURING THAT TIME. SHE ONLY KNOWS IT ACCELERATED AS SOON AS SHE SHIFTED TO DRIVE AND THEN THE CAR HIT THE WALL. THERE WERE NO INJURIES AND NO OTHER CAR WAS INVOLVED. WE MOVED THE CAR OFF THE SIDE WALK AND NOTIFIED THE INSURANCE AND THE SCHOOL ADMIN.THE INSURANCE DECLARED IT A TOTAL LOSS AND TOOK OWNERSHIP OF IT. A GASOLINE CAR ACCELERATE BY OPENING THE THROTTLE TO ALLOW MORE AIR INTO THE ENGINE. THE ELECTRONIC THROTTLE SUDDENLY OPEN DUE TO THE PHYSICAL ELECTRONICS AND/OR SOFTWARE CONTROLLING IT WHEN THE TRANSMISSION IS SHIFT BETWEEN REVERSE AND DRIVE. DR. RONALD A. BELT THEORY SEEMS PLAUSIBLE. IF TRUE YOU WOULD THINK JUST CHANGING THE SOFTWARE TO GET AN AVERAGE OF VOLTAGE SAMPLES WOULD PREVENT THE OVER COMPENSATION OF THE ECU THROTTLE CONTROLLER CAUSE BY LOW VOLTAGE SPIKES. HTTPS://WWW.AUTOSAFETY.ORG/DR-RONALD-A-BELTS-SUDDEN-ACCELERATION-PAPERS/

SUNROOF GLASS SPONTANEOUSLY BROKE WHILE DRIVING ON A CITY STREET, APPROXIMATELY 40 MPH, IN A STRAIGHT LINE, ON SMOOTH PAVEMENT.

THERE IS A VERY FOUL ODOR THAT FILLS THE CABIN OF THE CAR, IT STARTED APPROX, 2 MONTHS AGO WHEN I BEGAN USING THE A/C. LEXUS SERVICE DID A FORCED FOAM CLEANING OF THE H VAC SYSTEM AND 3 DAYS OF IONIZING THE AIR, THE CABIN FILTER WAS ALSO REPLACED. NONE OF THIS HAS HELPED AND THE SMELL IS UNBEARABLE PLEASE HELP!! THIS ODOR IS NOT ALWAYS FULL STRENGTH, IT IS PRESENT AFTER THE CAR HAS SAT OVER NIGHT OR JUST PARKED FOR A COUPLE OF HOURS. IT IS PRESENT WHEN DRIVING. NO RHYME OR REASON AND NO ONE CAN RID THE VEHICLE OF THIS FOUL RATCHET ODOR OR TELL ME WHAT IS CAUSING IT.

THE VVT-I OIL LINE ON MY LEXUS RX350 BURST WHILE DRIVING ON A HIGHWAY. IT WAS A VERY LARGE LEAK WHICH COVERED THE GROUND, ENGINE, AND UNDERCARRIAGE. THE LOW ENGINE OIL MESSAGE AND ENGINE OIL PRESSURE WARNINGS CAME ON WHEN IT HAPPENED. COMPLETE LOSS OF OIL AND NO VISIBLE OIL ON THE DIP STICK. AFTER LOOKING ONLINE AND TALKING WITH THE MECHANIC THIS IS A KNOWN DEFECT WITH THE PART THOUGH I DON'T SEE ANY RECALL FOR IT.

MY DASHBOARD IS MELTING AND IS STICKING TO TOUCH AND DEPRESSES WHEN TOUCHED AND NOT SAFE. I CALLED LEXUS AND I WAS TOLD IT'S BEYOND THE RECALL WINDOW AND I HAVE TO PAY OUT OF POCKET AND I CANNOT AFFORD IT. APPARENTLY THERE WAS A RECALL BACK IN 2016 BUT I BOUGHT MY CAR 12/2017 SO I MISSED THE WINDOW

INNER REAR VIEW MIRROR DISCOLORATION INCLUDING BLACK STREAKS AND SPOTS MAKE IT IMPOSSIBLE TO SAFELY OBSERVE BEHIND VEHICLE. LEXUS HAS AN INTERNAL "SECRET" SAFETY TSIB L-SB-0043-16 BUT REFUSES TO ACKNOWLEDGE IT OR PERFORM A REPAIR, CLAIMING IT IS NOT THE SUBJECT OF A OFFICIAL RECALL. THIS IS A KNOWN ISSUE FOR MANY LEXUS OWNERS AND IS WIDESPREAD ACROSS NUMEROUS LEXUS MODELS OVER THE YEARS OF 2006 THROUGH 2009 AND INCLUDES GS300, GS350, GS430, GS450H AND GS460. I CALLED THE "LEXUS GUEST EXPERIENCE CENTER" AT THEIR 800 NUMBER AND THEY WERE EVASIVE AND COMBATIVE WITH ABSOLUTELY ONE GOAL IN MIND: NO SAFETY ISSUE WILL BE COVERED WITHOUT BEING FORCED INTO COVERAGE THROUGH A RECALL EVEN THOUGH THE SERVICE BULLETIN CLEARLY COVERS THE VIN OF MY 2007 GS350 AND CLEARLY IDENTIFIES THE DEFECTIVE MIRROR. SEARCHES ACROSS THE INTERNET SHOW MANY COMPLAINTS BY OWNERS OF LEXUS REFUSING TO FIX THIS DEFECTIVE MIRROR. HTTPS://REPAIRPAL.COM/THE-INSIDE-REAR-VIEW-MIRROR-MAY-BECOME-DISCOLORED-857 HTTPS://REPAIRPAL.COM/THE-INSIDE-REAR-VIEW-MIRROR-MAY-BECOME-DISCOLORED-318 HTTPS://WWW.CLUBLEXUS.COM/FORUMS/GS-3RD-GEN-2006-2011/735645-BLACK-SCRATCHES-ON-REAR-VIEW-MIRROR.HTML HTTPS://WWW.CLUBLEXUS.COM/FORUMS/IS-2ND-GEN-2006-2013/652097-ABOUT-BLACK-SPOTS-ON-REARVIEW-MIRROR-2.HTML HTTPS://WWW.CLUBLEXUS.COM/FORUMS/GS-3RD-GEN-2006-2011/556707-REARVIEW-MIRROR-QUESTION.HTML

ON 7/29/2018 - WHILE DRIVING THE VEHICLE IN ROUTINE STREET (NON-HIGHWAY) TRAFFIC I FELT A SLIGHT DRAG AND THEN THE YELLOW WARNING LIGHT APPEARED INDICATING 'AWD SYSTEM MALFUNCTION 2WD ENGAGED.' LESS THAN A WEEK EARLIER I HAD THIS PROBLEM ADDRESSED AT A LOCAL AUTO SHOP AND THEIR DIAGNOSTIC INDICATED THIS WAS A TURBO GATE PROBLEM AND THE GATE WAS NOT CLOSING ELECTRONICALLY. I WAS ADVISED TO TAKE THE VEHICLE TO THE DEALER IF THE PROBLEM RETURNS. I HAVE CHECKED ONLINE AND SEE THIS APPEARS TO BE A PROBLEM FOR OTHER NX300T OWNERS AND CONSIDER THIS MALFUNCTION CAN BE CATASTROPHIC SHOULD THIS MALFUNCTION OCCUR WHILE DRIVING DURING BAD WEATHER CONDITIONS. IN ADDITION TO THIS PROBLEM I WAS HIGHWAY DRIVING APPROXIMATELY DECEMBER 2018 WHEN I EXPERIENCED THE VEHICLE SURGINDAS THOUGH HYDROPLANING BY THERE WAS NO BAD WEATHER AT THE TIME. I HAVE NOT HAD A REPEAT OF THIS OCCURRENCE.

THE PAINT ON THE PLASTIC FENDERS, BUMPERS, AND THE METAL ROOF HAS BEEN FADING FOR THE PAST SEVERAL YEARS. THE FADING STARTED WHEN THE VEHICLE WAS ABOUT 1-2 YEARS OLD, EVEN WHEN THE VEHICLE WAS PARKED IN A GARAGE OVERNIGHT. THE VEHICLE WAS PURCHASED IN VA AND HAS BEEN USED IN CA SINCE 2006. WE HAVE ABOUT 110,000 MILES ON THE VEHICLE. WE HAVE SEEN SIMILAR MAKE/MODEL LEXUS GX 470S THAT APPEAR TO HAVE THE SAME FADED PAINT IN THE SAME ARES ON THE VEHICLE AS OURS. IN ADDITION, THE PAINT APPEARS TO BE DETERIORATING AND DISAPPEARING FROM THE ROOF AND ON THE EDGES OF THE DOORS. THIS COULD LEAD TO RUST PROBLEMS. OUR EFFORTS TO ADDRESS THIS WITH THE LEXUS DEALERS HAVE NOT MET WITH SUCCESS; THE DEALERS MORE OR LESS DISMISSED OUR COMPLAINT. OUR BODY SHOP MECHANIC TOLD US HE BELIEVES THE PAINT IS DEFECTIVE.

I GOT AN ACCIDENT, TRY TO SAVE DEER AND FOX BUT BRAKE DIDN'T WORK PROPERLY AND DIS-BALANCED THE CAR AND MY CAR ROLL OVER FEW TIME AND HIT FROM FRONT AND BACK BUT NO AIRBAG DEPLOYED, AND STABILITY CONTROL DIDN'T WORK.

3.5 L ENGINE HAS PROBLEMS WITH OIL COOLING PIPE/HOSE. IT LEAKS OIL EVERY 4 TO 5 YEARS. DANGER IS EMPTYING THE MOTOR OIL WITHOUT NOTICE. ONE CAN EASILY BURN THE ENGINE IF GONE UNNOTICED. AND GET STRANDED ANYWHERE WITHOUT WARNING.