LEXUS Complaints

View complaints related to LEXUS. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 LEXUS RX350
    - AUSTIN, TX

    THE SUNROOF SHATTERED WHILE WE WERE DRIVING ON THE INTERSTATE. WE DID NOT SEE OR HEAR ANYTHING HITTING THE SUNROOF BEFORE IT SHATTERED.

    Source: NHTSA WEB SITE
  • 2008 LEXUS RX350
    - DAHLONEGA, GA

    MASSIVE CATASTROPHIC OIL LEAK. NOTICED HOT OIL SMELL. NO OIL ON DIPSTICK. OIL SPRAYING OUT AT BOTTOM OF ENGINE, RIGHT FRONT. CAR TOWED TO SHOP. OIL HOSE BETWEEN COOLER AND FILTER BURST. KNOWN PROBLEM. TOYOTA/LEXUS HAS MADE AN UPGRADED PART BUT NOT NOTIFIED MOST OWNERS AND WILL NOT REPLACE UNTIL IT FAILS. WHEN IT FAILS CAR CAN CATCH FIRE AND SEVERE ENGINE DAMAGE RESULTS. MANY VIDEOS AND REPORTS ON THE INTERNET AS THIS IS A WIDESPREAD PROBLEM.

    Source: NHTSA WEB SITE
  • 2007 LEXUS ES350
    - CHICAGO, IL

    TL* THE CONTACT OWNS A 2007 LEXUS ES350. WHEN THE VEHICLE WAS COLD STARTED, THE ENGINE MADE A LOUD RATTLING NOISE. ALSO, WHILE THE VEHICLE WAS PARKED, THE OIL LEVEL LOWERED. THE CONTACT STATED THAT THE CAM SHAFT GEAR ASSEMBLY WAS DEFECTIVE AND UNABLE TO HOLD OIL TO REDUCE EMISSION CONTROL OF THE ENGINE WHEN THE VEHICLE WAS STARTED. THE CONTACT PLANNED TO TAKE THE VEHICLE TO BREDEMANN LEXUS (2000 N WAUKEGAN RD, GLENVIEW, IL 60025, (847) 510-5535) FOR DIAGNOSTIC TESTING LATER THIS WEEK. THE MANUFACTURER STATED THAT EVEN THOUGH THE ENGINE WAS THE SAME AS IN OTHER VEHICLES THAT WERE RECALLED, THERE WERE NO RECALLS ON THE CONTACT'S VEHICLE. THE FAILURE MILEAGE WAS 91,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 LEXUS LS500
    - ADDISON, TX

    RUN FLAT TIRES ON LS 500 2018 HAS MANUFACTURE RECALL "KLC" AND NHTSA RECALL "19V134". THE VEHICLE WILLL BE DRIVEN CONTINUALLY OVER 2,500 MILES AT SPEEDS IN EXCESS OF 60MPH FOR 7-8 HOURS WITH FAMILY MEMBERS. LEXUS DEALER IS UNABLE TO RESPOND IF THE TIRES ON THE VEHICLE ARE RECALLED. DRIVE SAFELY IS THE CONCERN.

    Source: NHTSA WEB SITE
  • 2007 LEXUS RX
    - CHICAGO, IL

    TAKATA RECALL" I PURCHASE A USED 2007LEXUS RX 350 AND I DISCOVER THAT IT HAS AIRBAG PROBLEM. THE LIGHT IS ALWAYS ON WHEN I AM DRIVING AND I CHECKED TO SEE IF THERE IS ANY RECALL ON THE CAR BUT NONE. I NEED THIS AIRBAG ISSUE AND ANY OTHER ISSUES TO BE FIXED. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

    Source: NHTSA WEB SITE
  • 2004 LEXUS ES 330
    - OLIVE BRANCH, MS

    UPPER RIGHT MOTOR MOUNT HAS BEEN REPLACED 3 TIMES. NOW CAR IS VIBRATING BETWEEN 45-60 AND HAS NO POWER AND IS TAKING UP TO 1-2 MINUTE'S.

    Source: NHTSA WEB SITE
  • 2010 LEXUS HS 250 HYBRID
    - HOUSTON, TX

    WHEN I RUN OVER A BUMP IN THE ROAD OR HIT ANYTHING IN THE STREET, MY CAR GOES INTO A FIT ALMOST HITTING THE OTHER CARS. ITS LIKE AFTER THAT, HE MOVES REALLY FAST FORCING IT TO GO FASTER AND MY FOOT IS NOT EVEN ON THE BREAKS...

    Source: NHTSA WEB SITE
  • 2018 LEXUS LX570
    - REDMOND, WA

    STILL WAITING FOR FIX TO FAULTY PASSENGER SIDE AIR BAG FIX DUE FEBRUARY 2019. IT IS NOW ALMOST MAY 2018. PLEASE GET THEM TO MOVE OR GIVE US A NEW CAR WITHOUT THE PROBLEM!

    Source: NHTSA WEB SITE
  • 2012 LEXUS RX350
    - SUNNYVALE, CA

    DURING DRIVING IN THE HIGHWAY SUDDENLY THE WHOLE VEHICLE IS SHAKING AND REDUCED SPEED SUDDENLY; ALL KIND OF ENGINE WARNING LIGHTS ARE TURNED ON AS HAVE TO PULL ASIDE ON THE HIGHWAY. HAVE TO TOW THE CAR TO THE DEALERSHIP AND FOUND THAT CYLINDER VALVE SPRING INSIDE THE ENGINE HAS BROKEN AS THE CAR ONLY HAS ABOUT 65000 MILES. THIS CAUSING VEHICLE TO MISFIRE AND VEHICLE IS SHAKING. THERE ARE MULTIPLE RECALL OF LEXUS MODEL ON VALVE SPRING AND THIS OBVIOUSLY SEEMS AN MANUFACTURER DEFECT.

    Source: NHTSA WEB SITE
  • 2006 LEXUS IS 250
    - RALEIGH, NC

    TAKATA RECALL: THE RECALL SHOULD MOST DEFINITELY INCLUDED THE AIRBAG WIRING HARNESS, I HAD NO ISSUES WITH MY AIRBAG LIGHT UNTIL I PLACE MY CAR BACK IN THE SHOP TO GET THE RECALL A DAY LATER THE AIRBAG LIGHT CAME ON AND WILL NOT GO OUT. I TOOK IT BACK TO LEXUS AND THEY NOTIFIED ME THAT THE IT HAD NOTHING TO DO WITH THE PART THEY JUST REPLACED. HOWEVER IT WAS NOT ON PRIOR TOO. THE ARE GETTING A DIAGNOSTIC MYSELF I WAS INFORMED THAT THE WIRING HARNESS WAS BAD AND MY AIRBAGS WOULD NOT DEPLOY, IN AN ACCIDENT. THIS A MAJOR SAFETY CONCERN, AND A WELL KNOWN ISSUE TO HAPPEN TO THE LEXUS IS 250, THIS IS A DIRECT LINK WITH THE TAKATA RECALL AND SOMETHING THAT SHOULD BE COVER BY LEXUS. FAULTY AIR BAGS ARE NOT A CUSTOMERS FAULT. AIR BAGS WHERE PLACED IN CARS FOR LIFE SAVING PROTECTION, TO NOT INCLUDE THIS IS THE RECALL IS A DEATH SENTENCE FOR THE DRIVERS AND THERE FAMILY WHO ARE HAVING THIS PROBLEM.

    Source: NHTSA WEB SITE