LEXUS Complaints
View complaints related to LEXUS. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 LEXUS LS460- DEMOPOLIS, AL
I PURCHASED THIS CAR IN 2018 AND IT HAD LESS THAN 75,000 MILES ON IT. I'VE RECENTLY NOTICED THAT WHENEVER I PRESS THE BRAKE PEDAL, THERE IS A CLICKING/POPPING SOUND. I'M UNSURE WHAT IT IS. I KNOW THAT IT SHOULDN'T BE HAPPENING. I'VE READ ON THIS SITE THAT IT MAYBE THE BRAKE ACTUATOR. IS THERE A RECALL FOR THIS PROBLEM SINCE IT'S BEEN BROUGHT TO LEXUS/TOYOTA ATTENTION?
Source: NHTSA WEB SITE -
2007 LEXUS RX350- ELMHURST, IL
OIL STARTED SPEWING FROM UNDERNEATH THE CAR WHILE IT WAS IN MOTION ON A HIGHWAY . THE CAR WAS TOWED TO A LOCAL SHOP AND THE OIL COOLANT LINES (BLACK RUBBER HOSES) WERE REPLACED WITH METAL HOSES.
Source: NHTSA WEB SITE -
2005 LEXUS ES330- MEMPHIS, TN
THIS CAR WAS PURCHASED FROM THE LEXUS OF MEMPHIS DEALERSHIP AS USED IN 2010. I HAVE HAD NO ACCIDENTS OR AIRBAG DEPLOYMENT. I AM.NOT AWARE OF ANY A EVIDENT HISTORY FROM THE PREVIOUS OWNER. THE AIRBAG CONTAINER ON THE PASSENGER DASH HAS PROGRESSIVELY CRACKED AT THE TOPICAL SEAMS OVER TIME. I HAVE BEEN TOLD AN AIRBAG SHOULD NOT LOOK LIKE THIS. I AM CONCERNED ABOUT AN UNTIMELY DEPLOYMENT AND IF THE CONTAINER WILL GET WORSE. AT NO TIME HAS THE AIRBAG BEEN MANIPULATED, REPAIRED, ETC SINCE MY OWNERSHIP.
Source: NHTSA WEB SITE -
2008 LEXUS ES350- LOS ANGELES, CA
BATTERY FAILED TO DISCHARGE IN NUMEROUS OCCASIONS (STATIONARY-PARKED AT MY RESIDENCE-28,012 ML ON THIS 2008 ES 350), REQUIRED TRIPLE AAA CHARGE. LEXUS SERVICE CENTER STATED "I NEEDED A NEW BATTERY & ALTERNATOR." I HAD THE ALTERNATOR & BATTERY REPLACED ON 12/15/2018 (NOT CHEAP). THEN ON 02/17/2019, I HAD THE EXACT SAME PROBLEM, BATTERY NOT DISCHARGING. FYI, THIS IS MY 2ND LEXUS. 1ST LEXUS OWNED WAS A 1991 ES 250, NEVER HAD PROBLEMS WITH THAT CAR UNTIL IT REACHED 117,000 MILES. THIS IS TOO STRESSFUL. WHAT IS HAPPENING WITH LEXUS (TOYOTA). THEY ONCE WERE THE BEST CARS ON THE ROAD???????
Source: NHTSA WEB SITE -
2013 LEXUS CT HYBRID- IRVINE, CA
THE STEERING WHEEL GETS STIFF, LOCKS EVENTUALLY AND THE CAR GOES DEAD WITHIN COUPLE OF MINUTES WHILE DRIVING. UPON 1ST DIAGNOSIS DEALER REPORTED THAT IT WAS DUE TO BAD BATTERY AND THEY REPLACED THE BATTERY. BUT THE SAME PROBLEM HAS REPEATED 3 TIMES NOW WITHIN A SPAN OF 2 MONTHS. DEALER IS NOT ABLE TO DIAGNOSE THE PROBLEM WHEREAS THE SAME ISSUE OCCURS EVERY TIME. THIS IS LIFE THREATENING AS THE STEERING WHEEL LOCKS WHILE DRIVING. I HAVE BEEN STRANDED IN THE MIDDLE OF A STREET AND MAJOR CROSS JUNCTIONS.
Source: NHTSA WEB SITE -
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2019 LEXUS ES HYBRID- BEAVERTON, OR
THE LED HEADLIGHTS ARE DAMAGING OTHER DRIVER'S EYES. THE PSYCHOLOGICAL DAMAGE TO THE OTHER DRIVER IS HORRIBLE. THESE LED LIGHTS MUST BE BANNED!
Source: NHTSA WEB SITE -
2009 LEXUS RX350- PLAYA DEL REY, CA
I WAS DRIVING ON THE HIGHWAY, GOING 65 MPH AND STRAIGHT, AND SOMEONE FLAGGED ME DOWN TO LET ME KNOW THAT MY CAR WAS SMOKING. NONE OF MY SAFETY LIGHTS HAD APPEARED ON MY DASH. I PULLED OVER AND SAW THAT THE BACK OF MY CAR WAS COMPLETELY COVERED IN OIL AND I HAD A FAST OIL LEAK UNDERNEATH MY CAR TOWARD THE FRONT PASSENGER SIDE. I CERTAINLY SPRAYED OIL ON THE CARS BEHIND ME ON THE HIGHWAY, POTENTIALLY CAUSING VISIBILITY ISSUES FOR OTHER DRIVERS. I ALSO LEAKED OIL ON THE HIGHWAY, CAUSING A POTENTIAL CONCERN FOR OTHER DRIVERS. IN SOME CIRCUMSTANCES, THIS MALFUNCTION, COUPLED WITH HIGHWAY SPEED, COULD CAUSE THE ENGINE TO SEIZE AND POWER STEERING AND POWER BRAKES WOULD HAVE BEEN INSTANTLY LOST. FOUND A NEARBY AUTO SHOP AND CHECKED MY OIL DIP STICK - IT WAS COMPLETELY DRY. NEARLY ALL OF MY OIL HAD LEAKED OUT. I WAS TOWED 100 MILES HOME AND TOOK MY CAR TO THE LOCAL AUTO REPAIR SHOP. THEY DID AN ASSESSMENT AND DETERMINED THAT THERE WAS A GROSS OIL LEAK COMING FROM THE OIL COOLER PIPE (MADE OF RUBBER) WHICH RUNS FROM THE FILTER ADAPTER TO THE ENGINE BLOCK. LEXUS IS AWARE OF THIS ISSUE AND ISSUED A WARRANTY ENHANCEMENT NOTIFICATION (ATTACHED) FOR THE FAULTY PART, BUT THE PART HAS NOT YET BEEN RECALLED.
Source: NHTSA WEB SITE -
2014 LEXUS ES HYBRID- SOMERSET, NJ
MY CAR HAS SPOILER BUILD ON ITS TRUNK LID WHICH CAUSED THE TRUNK LID TO COME DOWN DURING MINOR WIND CAUSING SERIOUS BODY INJURY RESULTING IN MULTIPLE STICHES. FROM THE EXAMINATION OF THE VEHICLE, IT WAS FOUND THAT LEXUS DID NOT LEAVE AIR VENT BETWEEN THE SPOILER AND SURFACE IF THE TRUNK LID CREATING AN AIR POCKET RESULTING IN SMASHING DOWN THE LID AT EXTREME HIGH SPEED. THIS INCIDENT HAPPENED WHEN VEHICLE WAS PARKED IN PARKING LOT AND I WAS FILLING THE TRUNK WITH PURCHASED GROCERIES. FROM THE AIRFLOW TEST WE PERFORMED IT WAS CLEAR THAT LEXUS DID NOT LEAVE AIR VENT TO PURGE THE AIR OUT, PROVIDE TRUNK LID MORE STABILITY TO STAY OPEN. ITS ALSO VISIBLE THE TRUNK LID HAS WEAK HINGES THAT HOLD THE LID UP WHEN OPEN AND MISSING SAFETY BARS. THE LID ITS SELF HAS SHARP EDGES WITH NO PROTECTIVE LINING, HENCE ACT LIKE A BLADE WHEN LID HITS ANY PERSON. LEXUS HAS INSPECTED MY VEHICLE AND NO REPORT HAS BEEN SHARED TO ME TILL I FILE THIS COMPLAIN. I FEEL ITS DESIGN DEFECT. THE SPOILER WAS INSTALLED FOR GOOD REASON, HOWEVER LEXUS MAY NOT HAVE PERFORMED SAFETY TESTED WHEN THE TRUNK LID IS IN OPEN CONDITIONS.
Source: NHTSA WEB SITE -
2012 LEXUS ES350- MILLBURN, NJ
ON FEB 7, 2019 VEHICLE WAS BEING SERVICED BY DEALER REGARDING A RECALL THE VEHICLE WAS ON DEALERS LIFT AT TIME OF DETECTION OF LEAK ON FEB 8, 2019 POWER STEERING RACK LEAK WAS FOUND BY DEALER ON FEB 8, 9 AND 10, 2019 DEALER REPLACED LEAKING POWER STEERING RACK.
Source: NHTSA WEB SITE -
2016 LEXUS LX570- MINDEN, NV
WHILE DRIVING AT A SNOW STORM (LAKE TAHOE AREA, HWY 50), I HAD TO STOP EVERY 10-15 MINUTES TO CLEAR MY HEADLIGHTS, WHICH WERE ALMOST COMPLETELY COVERED BY SNOW. IT WAS VERY DANGEROUS. ALMOST ZERO VISIBILITY, NOWHERE TO STOP SAFELY... LED HEADLIGHTS DO NO PRODUCE ENOUGH HEAT TO MELT THE SNOW. LEXUS PROBABLY FIXED IT AT 2018/2019 MODEL YEARS AND USED HEATING AT THE HEADLIGHTS. BUT OLDER MODEL YEARS (2016, MAYBE ALSO 2017) ARE VERY DANGEROUS WHILE DRIVING AT SNOW.
Source: NHTSA WEB SITE