LEXUS Complaints

THIS WEB SITE (THE NHTSA) SAYS THERE IS NO RECALL ON THIS VIN, BUT TOYOTA/LEXUS SITE SAYS THERE IS, FOR THE AIRBAGS. THIS MISLEADING INFORMATION ON A GOVERNMENT WEB SITE CAN BE DANGEROUS.

MY 2006 LEXUS RX400H THAT I JUST PURCHASED A FEW MONTHS AGO FROM A LOCAL DEALER (ONE OWNER PRIOR) HAS SHUT DOWN GOING DOWN OUR MOUNTAIN. TAKING MY BOYS TO SCHOOL IT JUST STOPPED IN THE MIDDLE OF THE ROAD AS WE COASTED DOWN OUR MOUNTAIN, AND THE BRAKES JUST STOPPED WORKING. I WAS ABLE TO COAST INTO MY NEIGHBORS' DRIVEWAY AND BARELY ABLE TO USE MY BRAKES. THEY DIDN'T WORK WHEN THE HYBRID LIGHT CAME ON. EXTREMELY SCARY! IT HAPPENED A FEW TIMES PRIOR TO THIS IN THESE LAST FEW MONTHS, BUT I WAS ABLE TO GET IT STARTED AGAIN PREVIOUSLY. IT'S NOW A BRICK WITH A DASHBOARD OF LIGHTS! I AM BEING TOLD BY LEXUS THIS HAS NOTHING TO DO WITH THE INVERTER RECALL AND IN FACT, THEY CLAIMED THAT THEY ALREADY REPLACED IT PRIOR TO MY OWNERSHIP A FEW MONTHS BACK, REPLACED IN 2012, LATER TO FIND OUT THAT WAS NOT TRUE. I HAVE THE SERVICE RECORDS FROM THE FIRST OWNER. I NEED TO KNOW WHAT IS WRONG WITH MY CAR. IT HAD TO BE TOWED FROM MY NEIGHBOR'S HOME ABOUT 500 FEET DOWN OUR MOUNTAIN, BACK UP TO OUR HOME ABOUT 500' BACK UP. THIS IS A SAFETY ISSUE THAT WAS EITHER NOT RECALLED OR NEEDS TO BE FIXED AGAIN AFTER THE RECALL. PLEASE GIVE ME SOME ADVICE. I WILL HAVE TO HAVE IT TOWED TO THE MECHANICS WHEN THEY OPEN. SOME PHOTOS OF MY DASH, ANY SUGGESTIONS? LEXUS NEEDS TO PAY FOR THESE REPAIRS. THIS IS A SEVERE SAFETY ISSUE! THANK GOD I WAS ABLE TO COAST INTO MY NEIGHBOR'S DRIVEWAY. I CAN'T IMAGINE HAD THIS HAPPENED ON THE HIGHWAY IN TRAFFIC. I CAN'T BELIEVE THAT LEXUS WILL NOT STAND BEHIND THIS SAFETY ISSUE AND I AM DEEPLY CONCERNED FOR THE SAFETY OF MY FAMILY. PLEASE REOPEN THIS CASE AND INCLUDE MY VIN NUMBER IN THIS RECALL.

SERIOUS SAFETY ISSUES INVOLVING LEXUS NX300 2018: NEED URGENT RECALL: TOYOTA USA LEADERSHIP RELEASED ALL LEXUS NX300 2018 CARS TO THE MARKET WITH INCOMPLETE REVERSE CAMERA WHICH IS A LIFE THREATENING TECHNICAL DIFFICULTY RESULTING IN HUMAN FATALITIES. HOWEVER, MR. DAVID CHRIST, THE VP OF TOYOTA USA & GM LEXUS REFUSED TO FIX THIS PROBLEM TO MAKE EASY PROFITS. SUBSEQUENTLY, THIS PROBLEM WAS FIXED IN THE 2019 MODELS BUT ALL 2018 MODELS REMAIN IN GREAT DANGER.

MY LEXUS LS460 SPONTANEOUSLY STARTED ON FIRE IN A PUBLIC PARKING LOT. NO WARNING LIGHTS ,NO KNOWN CAR PROBLEMS. I HAD PARKED MY CAR TO RUN INTO A STORE. WHEN I TURNED IT OFF IT MADE A LOUD REPETITIVE CLACKING SOUND. I TURNED IT BACK ON AND TURNED IT OFF AGAIN. SAME THING. I TURNED IT BACK ON AND TRIED TO BACK UP BUT IT STALLED. STARTED TO SMELL... SOMETHING WAS BURNING AND SMOKE WAS COMING FROM THE ENGINE UNDER THE HOOD. BECAME VERY CLEAR THAT THE ENGINE WAS ON FIRE. I CALLED 911 AND THE FIRE DEPARTMENT RESPONDED. AFTERWARDS, I ASKED THEM IF THEY COULD TELL HOW IT STARTED ...THEY SAID NO BUT IT WAS ELECTRICAL. I WILL HAVE A REPORT FROM THE FIRE DEPARTMENT IN A WEEK.

SOMETIMES WHEN I TRY TO START THE CAR, THE BRAKE PEDAL WILL NOT DEPRESS, I GET A MESSAGE THAT SAYS “BRAKE POWER LOW”, AND THE CAR WON’T START. THERE IS A RECALL ON 2017 RXS FOR AN IMPROPERLY INSTALLED BRAKE BOOSTER, BUT IT DOESN’T COVER THIS VIN. FROM READING ABOUT SIMILAR COMPLAINTS FROM OTHER RX OWNERS THAT ARE ABLE TO SOLVE THE PROBLEM BY REPLACING THE BRAKE BOOSTER, I THINK THAT IS THE PROBLEM. BECAUSE OF THAT, I THINK THE RECALL DOES NOT COVER ALL VEHICLES AFFECTED AND SHOULD BE EXPANDED.

VEHICLE BLOWER MORTOR MAKE LOUD NOISE AND GO BAD . INSIDE INTERIOR NEAR DOOR WAYS BEGAIN TO PEAL .

DEFECTIVE ACTUATOR AND PUMP.THIS IS A COMMON PROBLEM WITH MODELS RANGING BETWEEN 2007 AND 2013. THIS IS A PROBLEM KNOWN TO LEXUS AND THEY WERE TAKING CARE OF IT AS AND WHEN COMPLAINTS WERE MADE.THIS IS A SAFETY ISSUE AND BELIEVE THAT LEXUS SHOULD MAKE A RECALL AND REMEDY .

TL* THE CONTACT OWNS A 2013 LEXUS GS 350. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE COLLIDED WITH AN INDIVIDUAL IN A WHEELCHAIR. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND LOWER BACK. MEDICAL ATTENTION WAS NOT REQUIRED. THE CONTACT WAS NOT SURE IF THE INDIVIDUAL SUSTAINED INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR BODY REPAIRS. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS UNKNOWN.

VEHICLE DASHBOARD IS MELTED ON DRIVER SIDE, CAUSING A GLARE ONTO THE WINDSHIELD AND CANNOT SEE WHILE DRIVING.

TL* THE CONTACT OWNS A 2006 LEXUS GX470. WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING TO MERGE ONTO THE HIGHWAY, THE VEHICLE DID NOT ACCELERATE PAST 50 MPH. IN ADDITION, THE CHECK ENGINE, VEHICLE STABILITY CONTROL, AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT CONTINUED DRIVING AND STATED THAT THE FAILURE OCCURRED FOR APPROXIMATELY THREE WEEKS. THE VEHICLE WAS TAKEN TO LEXUS OF GREENVILLE (2660 LAURENS RD, GREENVILLE, SC 29607) WHERE IT WAS DIAGNOSED THAT THE SECONDARY AIR PUMP AND VALVE SWITCH FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 168,000.