LEXUS Complaints
View complaints related to LEXUS. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2006 LEXUS IS- Ennis, TX
Odometer Fraud. The contact purchased a 2006 Lexus IS 250. It was discovered that there was a mileage discrepancy. The vehicle was a private seller. At the time of purchase, the odometer mileage was 119,000. The contact purchased a Carfax Report, which indicated that the odometer mileage was reported in September 2022 at 144,556, and the vehicle failed inspection. In addition, in October 2018, the odometer was reported at 155,811.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 LEXUS ES- Las Vegas, NV
Paring brake has been bucking backwards and forward for most of 2026 and finally it failed facing downhill on Feb 4, 2026 and rolled downhill until it stopped after hitting a sign.
Source: NHTSA WEB SITE -
2019 LEXUS NX- Naples, FL
Car was running normally and going at 50mph then all of a sudden car abruptly lost power and went to 10mph and dashboard lit up. Very scary as we also had our kids in the car--I can only imagine how dangerous this would have been if we had been on the highway going 70mph. Dealer diagnosed with low pressure fuel pump being bad. Lexus paid for the repair due to some lawsuit settlement but these cars should be recalled due to sudden loss in power!!
Source: NHTSA WEB SITE -
2017 LEXUS RX- Lexington, KY
Please see attached regarding LEXUS RX450h brake actuator failure concern. Thank you for your support.
Source: NHTSA WEB SITE -
2009 LEXUS RX- Houston, TX
The contact owns a 2009 Lexus RX 350. The contact stated that while driving approximately 70 MPH, there was an abnormal sound coming from the engine compartment with the check engine oil warning light illuminated. The failure had occurred on several occasions. The vehicle was taken to an independent mechanic, where it was diagnosed, and it was determined that the oil cooler hose was leaking due to a hole. The vehicle was not repaired. The vehicle was taken to a different independent mechanic, where it was diagnosed and determined that the oil cooler hose was leaking due to a hole. The vehicle was not repaired. A dealer was contacted and informed that there was no recall associated with the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The manufacturer made the contact aware of the Limited Service Campaign Number: LSC9LH. The failure mileage was approximately 190,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2016 LEXUS ES- Peoria, AZ
On 2/3/2026 i was sitting at a light and out of no where i heard a bang or what sounded like a explosion i get out of the car and my panoramic sunroof is completely shattered but it looked like it exploded from the inside out. My sunroof was closed the cover was shit and i have no idea what would have caused it. I asked the driver that was directly behind me at the light if they saw anything hit the car they said no nothing i dont understand how this happens and the dealership says they wont warranty it i dont know what to do
Source: NHTSA WEB SITE -
2020 LEXUS NX- Port st lucie, FL
No warning. I had four high school wrestlers in my car and we had just gotten off the highway after driving for 7 hours from Panama City to Port St. Lucie when it happened. My car went into limp mode making it dangerous to continue to drive. My car is currently at the service center at Lexus of Treasure Coast off US1. The technicians have verified that l have a faulty fuel pump and mentioned the recall but stated my year was not included. With my vehicle being a 2020 I feel as though there is a high likelihood that my fuel pump and others are the same as what has been used on previous years that is not being recalled. I would appreciate you reviewing this matter as it seems enough of a coincidence that I could be right.
Source: NHTSA WEB SITE -
2025 LEXUS RZ- PRINCETON, TX
Beginning in September 2025, I experienced respiratory symptoms, including coughing, chest discomfort, and shortness of breath, that appeared to be triggered when entering or operating my vehicle. The symptoms consistently improved when I was not using the vehicle and returned upon re-exposure. The specific component responsible is UNKNOWN. I suspect a possible cabin air quality, HVAC, or material-related issue, but I am not able to identify a specific failed part. My safety was put at risk because symptoms occurred while driving, including during traffic conditions, which affected my ability to breathe comfortably and concentrate. The issue has been reproducible. The vehicle was inspected by a Lexus dealership and later by a Toyota/Lexus Field Technical Specialist. No warning lights or dashboard alerts were present. The inspection did not identify a cause, but the symptoms persisted. The vehicle remains available for inspection. This report is being submitted to document a potential vehicle safety or air quality concern for further review.
Source: NHTSA WEB SITE -
2022 LEXUS GX- San Diego, CA
I am reporting two safety-related problems in my 2022 Lexus GX 460, both present since shortly after purchase and the vehicle is available for inspection upon request. 1. Power Train / Speed Control (delayed acceleration / no throttle response): When I transition from the brake pedal to the accelerator pedal quickly (normal driving), the vehicle intermittently displays a warning message indicating the accelerator is being pressed while the brake is also pressed (or similar wording). When this happens, the vehicle does not respond to the accelerator for several seconds even if I press the accelerator to the floor. This has put my safety and the safety of others at risk because the vehicle fails to accelerate when needed (e.g., when merging, turning, or avoiding traffic), creating multiple dangerous near-miss situations. The warning message appears at the time of the event; I did not notice a warning lamp or message consistently prior to the event. This issue has not yet been reproduced or confirmed by a dealer or independent service center. A dealer service visit is scheduled for next week. The vehicle has not yet been inspected by the manufacturer, police, or insurance representatives for this problem. 2. Seats (driver seat causes leg numbness/spasms impairing pedal control): The driver seat bottom is unusually firm, and after approximately 30 minutes of driving my legs become numb from the lower thighs down to my feet and I experience spasms to the point that I cannot safely operate the brake and accelerator pedals. This is a safety risk because it can prevent proper pedal control while driving. This condition has been consistent since shortly after purchase. It has not yet been confirmed by a dealer or independent service center, and the vehicle/seat has not yet been inspected by the manufacturer, police, or insurance representatives for this issue.
Source: NHTSA WEB SITE -
2018 LEXUS RX- Lombard, IL
The 12.3-inch display of the instrument panel is blank at startup. Operating the vehicle with this display blank reduces the ability to see certain malfunction indicators. If malfunctions occur while driving, continuing to drive could lead to an increased risk of a crash or an increased risk of injury in the event of a crash.
Source: NHTSA WEB SITE