LEXUS Complaints

CARS,COM HAS AN ARTICLE THAT THERE WERE ISSUES WITH THE LEXUS IS250-350 DISPLAY SCREEN AND LEXUS DEALERSHIP WILL REPLACE THE DAMAGED ANTI-REFLECTIVE COATING SO THE DISPLAY SCREEN WILL WORK. I PURCHASED THE CAR LAST YEAR AND MY SCREEN IS BLANK. THIS ISSUE STARTED YESTERDAY AND I WANT TO KNOW IF OTHER MODEL VEHICLES ARE HAVING THE SAME ISSUE. AGAIN, IT IS THE DISPLAY AUDIO SCREEN WITH BACK UP CAMERA. TSB-NO SB0002-16.

EVERY TIME I TURN ON THE AC SMELL STINKS . EVEN I REPLACED ALL AIR FILTERS. I HEARD TOYOTA CAMRY HAD SAME ISSUES

DOOR LOCK ASSEMBLY WENT BAD IN DRIVER'S SIDE DOOR. DOOR CANNOT BE LOCKED USING DOOR LOCK BUTTON AND HAS TO BE LOCKED MANUALLY. DOOR ALSO DOES NOT LOCK USING REMOTE OR KEYLESS ENTRY. MECHANIC STATED THAT HE'S SEEN A NUMBER OF THESE PROBLEMS.

THE ISSUE THAT I AM HAVING WITH MY 2007 LEXUS ES 350 IS WHILE IM IN MOTION ON A HIGHWAY OR STREET BOTH OF MY HEADLIGHTS WILL SHUT OFF LEAVING THE STREET COMPLETELY DARK PUTTING ME AND MY FAMILY AT RISK FOR AN ACCIDENT. I HAVE TO MANUALLY TURN THE HEADLIGHT SWITCH OFF THEN ON AGAIN AND THATS WHEN THEY WILL COME BACK ON, HOWEVER THIS CAN HAPPENS SEVERAL TIMES WHILE IN MOTION DURING ONE EXTEND DRIVING PERIOD. SOMETIMES THE LEFT HEADLIGHT WILL TURN OFF AND THE RIGHT STAYS ON AND VICE VERSA FOR THE RIGHT OR BOTH. I CONTACTED THE DEALERSHIP AND THEY SAID I NEEDED THE HEADLAMP REPLACED BUT ONCE I DID SOME RESEARCH ON THIS ISSUE WITH THE MAKE AND MODEL OF MY VEHICLE I REALIZED THERE ARE NUMEROUS OF INDIVIDUALS HAVING THE SAME DANGEROUS ISSUE WITH HAVING THE HEADLAMPS REPLACE THE ISSUE STILL REMAINS THE HEADLAMPS SHUT OFF COMPLETELY INHIBITING THE VIEW OF THE HIGHWAY AT NIGHT.

I HAVE A LEXUS 300 ES HYBRID THAT ADVERTISES 39/40 MPG. I HAVE BEEN GETTING IN THE UPPER 28-31 MPG FOR 2 AND A HALF YEARS NOW .WHEN I FIRST RECEIVED THE VEHICLE IN THE FIRST MONTH I COMPLAINED ABOUT THIS GAS MILEAGE PROBLEM. THEY TOLD ME THE VEHICLE NEEDED TO BREAK IN FOR 500 MILES. AFTER THAT I CONTACTED LEXUS AGAIN, THEY SAID THE CAR NEEDED A 2000 MILE BREAK IN . I KEEP GETTING MORE AND MORE EXCUSES AND THE RUN AROUND. THEN THEY TOLD ME IT WAS MY DRIVING HABIT. I HAVE A CLASS A COMMERCIAL DRIVERS LICENSE AND HAVE BEEN DRIVING BIG RIGS FOR OVER 15 YEARS . I NOW HOW TO DRIVE AND I HAVE A VERY GOOD DRIVING RECORD WITH NO INCIDENTS TO DATE. SO THAT EXCUSE WAS ANOTHER PASS-THE-BUCK ROUTINE FROM LEXUS. I LET THIS GO FOR SUCH A LONG TIME, SINCE I WAS DISCOURAGED AND VERY DISAPPOINTED IN THE HORRIBLE CUSTOMER SERVICE AND ACCOUNTABILITY FROM LEXUS. THIS WAS JUST TOO MUCH TO UNDERSTAND. I HAD A LEXUS 200 CT PRE PAID LEASE THAT GAVE ME VERY GOOD MPG. I WANTED A LARGER VEHICLE SO AFTER SEEING THE MARONEY 39/40 MPG BOASTED ON THE LEXUS 300 ES HYBRID AND ON MANY NATIONAL ADVERTISEMENTS, I DECIDED TO TURN MY CT 200 IN SIX MONTHS EARLY AT A $2000 PRE PAYMENT LOSS TO ME. THIS DECISION WAS SOLELY BASED ON THE PROCLAIMED ADVERTISEMENT CLAIMS UNDER FEDERAL LAW AND TESTING UPDATES THAT I SOLELY RELIED ON . I NOW FEEL THAT I WAS EXPLOITED TO LEASE MY 300 ES HYBRID UNDER FALSE ADVERTISMENT CLAIMS AND FRUADULENT CLAIMS BY LEXUS.WHY DO I SAY THAT? BECAUSE THE VEHICLE HAS NEVER GIVEN ME ANYTHING CLOSE TO THE MILEAGE CLAIMED , NEVER HAVE I HAD 35 + MILES ON THIS VEHICLE AND MOST OF THE TIME ALWAYS EXCLUSIVELY IN THE 29-31 MPG RANGE. THIS IS NOT A PROBLEM I CAUSED. THIS IS A PROBLEM LEXUS CAUSED. I HAVE BEEN CHEATED AND DECEIVED AND IGNORED, TOLD THERE IS NOTHING THEY CAN DO . I HAD THE CAR CHECKED AND THEY GAVE ME A SONG AN D DANCE STORY. SINCE THEY NEED THE CAR FOR A WHILE TO CHECK THIS.

DURING THE MONTH OF JUNE, 2018 MY DASHBOARD TOP MELTED AND RELEASED AN OBNOXIOUS SMELL. NOW WHEN DRIVING FACING THE SUN THERE IS A GLARE ON THE WINDSHIELD THAT PROHIBITS A CLEAR VIEW WHILE DRIVING CREATING VARIOUS SAFETY PROBLEMS. TO OVERCOME THIS HAZARD THE DRIVER HAS TO PUT ON SUN GLASSES AND IF DRIVING AFTER SUNSET THE GLARE FROM STREET LIGHTS, TRAFFIC SIGNALS, ETC., CREATES MANY PROBLEMS BY DISTORTING THE VIEW THRU THE WINDSHIELD. AND NOW,THE DEFECTIVE DASHBOARD CANNOT BE REPAIRED OTHER THAN REPLACING IT WITH A NEW ONE.

TAKATA RECALL RECEIVED A NOTICE FROMTK HOLDINGS INC ABOUT ONE TO TWO YEARS AGO REGARDING REPLACEMENT OF AIR BAG. CALLED MY LEXUS DEALER ABOUT A YEAR AGO AND THEY TOLD ME THEY WOULD NOTICE WHEN IT WAS MY TURN. THEY DID NOT GIVE ME A TIME FRAME ON WHEN THEY WOULD REPAIR IT. I AM DRIVING A DANGEROUS CAR. HOW LONG DO I HAVE TO WAIT?? CASE NO 17-11375

TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THAT THE DASHBOARD EXPERIENCED SEVERE CRACKING. THE CONTACT WAS CONCERNED THAT THE DEBRIS FROM THE CRACKING COULD POTENTIALLY BECOME SHRAPNEL THAT COULD CAUSE INJURY IN THE EVENT OF AN AIR BAG DEPLOYMENT. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST SINCE IT WAS CONSIDERED A COSMETIC FAILURE. THE FAILURE MILEAGE WAS 116,000.

HAPPENED IN A RESIDENTIAL NEIGHBORHOOD. IN MOTION TO MAKE A TURN AROUND FROM THE MAIN STREET INTO A SIDE STREET. I WANTED TO HEAD BACK THE DIRECTION FROM WHERE I HAD JUST BEEN. I WAS MOVING VERY SLOWLY BECAUSE OF THE SMALL TURNING RADIUS.I WAS JUST TURNING INTO THE VERY OPENING OF THE SIDE STREET. UPON CURVING INTO THE "U" OF MY TURN THE CAR FIERCELY PROPELLED FORWARD. IT FELT LIKE IT WAS ATTEMPTING A "0 TO 60" LAUNCH. I LOOKED AT MY FOOT IN DISBELIEF THAT I MAY HAVE BEEN ON THE GAS PEDAL .NO... MY FOOT WAS ON THE BRAKE. MY CAR CRASHED INTO A LARGE ROCK/BOULDER RESIDENTIAL LANDSCAPE THAT STOPPED IT. I SHUT MY ENGINE OFF. PASSENGER SIDE REAR WHEEL WAS OFF THE GROUND. FRONT RIGHT WAS ELEVATED ON TOP OF ROCKS. I WAS FINE. VERY SHAKEN AND IN DISBELIEF OF THE RAPID LAUNCH AND SITUATION. RAPID CAR HAD TO BE TOWED. EXTERIOR DAMAGE. UNDERSIDE DAMAGE AS WELL.

THE GAS PEDAL WILL INTERMITTENTLY STOP WORKING. FORCING ONE TO PULL OVER, RESTART THE CAR, AND/OR HAVE THE VEHICLE TOWED FOR REPAIR.