LEXUS Complaints

TAKATA AIR BAG HAS NOT BEEN REPLACED SINCE PURCHASING. CONSTANT BRAKES VIBRATIONS FEEL AT STEERING WHEEL. SOMETIMES ITS ALMOST DANGEROUS TO CONTINUE DRIVING .DEALERS ARE UNABLE TO FIX IT AND HAVE NO SOLUTION. I HAVE VISITED NEWPORT LEXUS AND LEXUS OF EL CAJON MULTI TIMES BUT THEY ARE NOT FIX MY BRAKES.AIR BAGS ARE NOT AVAIALBLE

UPON PARKING VEHICLE ACCELERATED WHEN THE BRAKE WAS APPLIED. I QUESTIONED MYSELF IF THE INCIDENT COULD HAVE BEEN OPERATOR RELATED. I WAS PROPELLED INTO A STEEL BARRIER THAT RESULTED IN DAMAGE TO THE FRONT BUMPER AND GRILL. LATER THAT DAY THE CAR ACCELERATED A SECOND TIME WHEN APPLYING THE BRAKES WHILE PARKING THE VEHICLE. FORTUNATELY NO ONE WAS IN FRONT OF ME. NO ONE WAS HURT AND THE AIR BAGS DID NOT DEPLOY. THIS SECOND INCIDENT HAS LEAD ME TO BELIEVE THAT THE CAR IS NOT SAFE TO DRIVE. TOYOTA INVESTIGATED THE INCIDENT AND IS EXPLAINING THAT MY FOOT WAS ON THE ACCELERATOR PEDAL AND BREAK AT THE SAME TIME WHICH IS JUST NOT TRUE. I CAN'T DRIVE THE VEHICLE OR SELL IT. I'M DISAPPOINTED AT THIS CAR COMPANY.

REAR LIFTGATE CLOSES IN THE WINTER TIME WITHOUT WARNING. NO PROBLEM IN WARM MONTHS. HAD COMPLAINED OF THIS ISSUE SINCE I OWNED THE CAR AND WAS ADVISED BY LEXUS DEALER THAT THIS HAPPENS IN THE WINTER. FOR THE MOST PART I WAS ABLE TO CATCH IT BECAUSE IT STARTS BEEPING NOW IT JUST SHUTS AND FELL ON ME WHEN I WAS LOADING GROCERIES AT THE SUPERMARKET. THE PROBLEM APPEARS TO BE AN ISSUE WITH THE STRUTS BECAUSE THE SAME PROBLEM ALSO HAPPENED WITH THE HOOD WHEN I WAS GETTING A JUMP WHEN THE CAR WAS PARKED IN MY DRIVEWAY. LEXUS OFFERED TO PAY FOR THE HOOD STRUTS BUT NOT REAR LIFT GATE. THE ONLY TIME THE HOOD IS OPEN IS WHEN IT'S AT LEXUS FOR SERVICE SO THAT IS NO HELP TO ME.I NO LONGER USE MY TRUNK IN THE WINTER. LEXUS SHOULD MAKE PEOPLE AWARE OF THIS ISSUE. I DON'T HAVE THE DATE BUT LEXUS SHOULD HAVE IT ON FILE.

THE CAR IS EQUIPPED WITH THE AUTOMATIC DOOR CLOSING SYSTEM, WHICH MALFUNCTIONED, CAUSING REAR SIDE PASSENGER DOOR TO BE INCAPABLE OF SECURELY BEING CLOSED. WHEN THE DOORS ARE SOFTLY PARTIALLY SHUT, THIS SYSTEM GRABS THE DOOR AND FINISHES COMPLETELY SHUTTING THE DOOR FLUSH TO THE OUTER BODY OF THE CAR. WHEN THE SYSTEM FAILS, THE DOOR CANNOT BE SHUT EVEN MANUALLY. IF THIS WERE TO HAPPEN WHILE ON A TRIP, THE DOOR WOULD FLOP OPEN AND CLOSED AND BE A SERIOUS HAZARD AND DANGER TO PASSENGERS, OTHER TRAFFIC AND THE POSSIBILITY THAT THE DOOR MIGHT COME COMPLETELY OFF THE BODY OF THE CAR. FORTUNATELY, IN MY INCIDENT, I WAS IN TOWN AND GOT TO A STORE TO PURCHASE ROPE TO TIE THE DOOR CLOSED BY STRAPPING IT TO THE OPPOSITE SIDE REAR DOOR AND TAKING IT TO THE DEALER FOR VERY COSTLY REPAIR.

LEXUS HAS A WIDE KNOW ISSUE WITH MELTING DASHBOARDS AND DOOR PANELS. MY DASHBOARD IS MELTING. IT CREATES A GLARE WHEN DRIVING, IT HOUSES CRITICAL ELECTRICAL COMPONENTS THAT CAN POSE A HUGE SAFETY HAZARD. I DRIVE THIS CAR DAILY AND FREQUENTLY TRANSPORT PASSENGERS SUCH AS FAMILY AND FRIENDS. LEXUS REFUSES TO DO ANYTHING ABOUT IT. CAR INTERIOR REPAIR SHOPS HAVE NO SOLUTION TO THIS PROBLEM. LEXUS ACKNOWLEDGES THAT THIS PROBLEM IS WIDESPREAD BUT IS NOT DOING ANYTHING TO PREVENT TRAGEDY FROM OCCURRING. THE CONDITION CONTINUES TO GET WORSE TO THE POINT THAT MECHANICS ARE REFUSING TO WORK ON ANYTHING THAT REQUIRES HAVE TO LAY HANDS ON THE DASHBOARD BECAUSE IT IS LITERALLY MELTING AND FALLING APART. THEY DON'T WANT TO BE HELD RESPONSIBLE FOR ANY FURTHER DAMAGE. THIS POSES ANOTHER SAFETY RISK AS I CAN NOT FIX ANY PROBLEMS BEHIND THE DASHBOARD AT ALL IF MECHANICS ARE REFUSING TO DO WORK ON IT. I HAVE EXHAUSTED ALL SEARCH EFFORTS LOOKING FOR A SOLUTION. I AM GENUINELY CONCERNED ABOUT MY SAFETY AND OTHERS. LEXUS HAS MANUFACTURED THOUSANDS UPON THOUSANDS OF THESE VEHICLES AND THEY CONTINUE TO BE DRIVEN ON THE PUBLIC ROADS. PLEASE HELP.

TL* THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT STATED THAT THE DASHBOARD WAS MELTED AND STICKY. THE CONTACT ALSO STATED THAT THE SUN PRODUCED A GLARE ON THE DASHBOARD, WHICH MADE DRIVING VERY DIFFICULT. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER. THE TECHNICIAN TOOK PICTURES AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ALSO STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

MY VEHICLE IS HAVING AN ISSUE WITH OIL CONSUMPTION, AFTER RUNNING IT FOR 2000 MILES AFTER EVERY ENGINE OIL (SYNTHETIC) AND FILTER REPLACEMENT, MY VEHICLE ENGINE OIL LEVEL SHOWS TO BE SUPER LOW. NO SIGNS OF LEAKAGE ANYWHERE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LEXUS IS 250. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. LEXUS OF ALBUQUERQUE NEW MEXICO (4821 PAN AMERICAN FWY, ALBUQUERQUE, NM 87109, (505) 341-1600) STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS), BUT THE WARNING INDICATOR WAS NOT RELATED TO THE TAKATA RECALL. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY THE WIRING HARNESS TO THE AIR BAG SENSOR, WHICH WOULD COST APPROXIMATELY $3,000 TO REPAIR. THE MANUFACTURER WAS CONTACTED AND CASE NUMBER: 1808280653 WAS FILED. THE CONTACT WAS PROMISED A CALL BACK WITHIN 24 HOURS FROM A CASE MANAGER. THE FAILURE MILEAGE WAS 176,000.

MY LEXUS HAS UNDER 20,000 MILES ON IT AND IT HAS BEEN GARAGE KEPT AND NOT SEEN WINTERS. MY DEALER JUST TOLD ME THAT THE STEERING GEARBOX NEEDS TO BE REPLACED IMMEDIATELY. THIS CAR IS IN PERFECT SHAPE AND HAS HARDLY BEEN DRIVEN. IF THERE IS A PROBLEM WITH THIS, LEXUS SHOULD BE PAYING FOR IT, NOT ME. THE QUOTE IS FOR $1450.

TAKATA INFLATORS OR POTENTIAL OF RUPTURED INFLATOR ON PASSENGER SIDE AIRBAG. I HAVE NOT BEEN CONTACTED REGARDING THIS RECALL AS OF YET AND I DO SEE THIS RECALL WAS ISSUED IN MAY OF 2015. PLEASE NOTE NOTHING HAS HAPPENED BUT MY CAR HAS NOT BEEN REPAIRED AND I HAVE NOT RECEIVED ANY COMMUNICATION ON THE RECALL AS OF YET.