LEXUS Complaints

THE DOOR LOCK ACCUATOR ON THE DRIVER'S SIDE IS INOPERABLE.I HAVE TO MANUALLY LOCK THE DRIVER SIDE DOOR THEN OPEN THE PASSENGER DOOR AND LEAN INTO THE CAR AND REACH OVER TO UNLOCK THE DRIVER SIDE DOOR EACH TIME I NEED TO OPEN THE DOOR. COST TO REPAIR IS $600.00 (PARTS & LABOR) I FEEL THIS IS EXCESSIVE AS THE VEHICLE IS ONLY 5 YEARS OLD AND HAS ONLY 55,500 MILES! PARTS DEALER NOTED HE KEEPS THE PART STOCKED ON HIS SHELF AS IT IS FREQUENTLY REQUESTED.

1999 LEXUS RX 300. CONSUMER WRITES IN REGARDS TO BRAKE FAILURE AND ACCELERATION ISSUES WHILE DRIVING VEHICLE AT 60MPH. *LD *JS

TL* THE CONTACT OWNS A 2015 LEXUS RX350. WHEN STOPPED ON A SLIGHT INCLINE, THE VEHICLE HESITATED FOR A SECOND OR TWO WITHOUT WARNING. THE CONTACT CALLED HERB CHAMBERS LEXUS OF HINGHAM (141 DERBY ST, HINGHAM, MA 02043, 781-210-5200) AND THE TECHNICIAN EXPLAINED THAT THE VEHICLE HAD A COMPUTER SYSTEM THAT TRACKED THE VARIOUS DRIVING SPEED PATTERNS AND ADJUSTED THE SPEED CONTROL ACCORDING TO THE DRIVER'S DRIVING HABIT. THE TECHNICIAN INFORMED THE CONTACT TO USE THE SPORT MODE OR TO DEPRESS THE BRAKE PEDAL MORE AT AN INCLINE UNTIL THE VEHICLE WAS READY TO MOVE. THE FAILURE RECURRED APPROXIMATELY THREE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND TOOK INFORMATION FROM THE CONTACT WITHOUT OFFERING ANY TECHNICAL ADVICE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 17,500.

ABS/SEATBELT WARNING LIGHT IS FLASHING. MECHANIC SAYS 'DRIVERS SIDE AIRBAG SQUIB NEEDS REPLACING

TL* THE CONTACT OWNS A 2015 LEXUS RC 200T. WHILE ATTEMPTING TO PARK THE VEHICLE, IT JOLTED FORWARD. LATER, WHEN THE CONTACT RETURNED TO THE VEHICLE, THE INTERIOR LIGHTING WAS FLASHING, THE STEERING WHEEL TURNED 360 DEGREES, AND THE EMERGENCY BRAKE WAS OVERHEATED. IN ADDITION, INDICATORS SHOWING THAT THE STEERING WHEEL HYDRAULIC SYSTEM WAS DOWN AND THE VEHICLE IGNITION WAS STILL ON WERE DISPLAYED. THE VEHICLE WAS TOWED TO THE DEALER (LEXUS OF WINTER PARK, 305 N SEMORAN BLVD, WINTER PARK, FL 32792, (407) 678-2000) WHERE IT WAS INITIALLY DIAGNOSED THAT THE BATTERY WAS FAULTY. HOWEVER, THE VEHICLE WAS TAKEN TO THE DEALER A WEEK PRIOR AND THEY INFORMED THE CONTACT OF A POSSIBLE UNKNOWN RECALL FOR THE ELECTRICAL SYSTEM. THE CONTACT HAD THE DEALER KEEP THE VEHICLE ANOTHER DAY FOR FURTHER DIAGNOSTIC TESTING. THE DEALER CALLED THE CONTACT TO RETRIEVE THE VEHICLE WITH NO EXPLANATION, BUT WITH A PROMISE OF A CALL BACK FROM MANAGEMENT. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 50,000.

DRIVING DOWN I-85S IN BETWEEN MORELAND AND GRANTVILLE, GA MY CAR MADE A THUMP SOUND AND THEN CUTOFF. I PULL THE CAR TO THE SIDE OF THE INTERSTATE TO SEE WHY IT CUT OFF. I EXITED THE CAR WITH MY PASSENGERS AND WE NOTICED SMOKE FROM THE ENGINE AREA. THE NEXT THING WE NOTICE IS THAT THE CAR CAUGHT FIRE AND WENT UP IN FLAMES.

TL* THE CONTACT OWNS A 2017 LEXUS RX350. WHILE DRIVING 140 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO STOP THE VEHICLE. IN ADDITION, THE PRE-COLLISION WARNING INDICATOR ILLUMINATED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A COLLISION REPAIR FACILITY WHERE THE BODY DAMAGE WAS REPAIRED. THE VEHICLE WAS ALSO TAKEN TO WESTSIDE LEXUS SALES (12000 KATY FWY, HOUSTON, TX 77079, (281) 558-3030) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE DID NOT HAVE A FAILURE AND THE CRASH WAS HIS FAULT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.

WHEN CAR IS PARKED OUT IN THE SUN DOOR ARMREST CENTER CONSOLE GLOVE COMPARTMENT IN BETWEEN FRONT AND REAR BACK DOOR ALL MELT WITH ANY TYPE OF SUNSHINE HITTING IT IT IS CRACKING IT FALLS OFF VERY STICKY EXTREMELY DIRTY IF TOUCHED WHEN MELTING NO WAY OF CLEANING OR FIXING THE PROBLEM WAS TOLD THAT MY VEHICLE VIN NUMBER WAS NOT IN ON THIS RECALL FIRST-YEAR THIS VEHICLE WAS MADE I HAVE ALL THE SAME ISSUES AS THE RECALL STATES MELTING INTERIOR ARMREST CONSOLE GLOVE COMPARTMENT AND SO ON CALLED LEXUS THEY SAID TO CONTACT DEALERSHIP TO SEE IF THEY WILL HELP I BELIEVE THIS IS LEXUS PROBLEM AND THEY NEED TO FIX THESE ISSUES IMMEDIATELY

PASSENGER AIR BAG LIGHT CAME ON ABOUT 6 MONTHS AGO AND WON'T CUT OFF,I HAVEN'T BEEN IN A CAR ACCIDENT NOR HAS MY AIRBAG EMPLODED, HAD IT LOOK AT BY MECHANIC AT AUTO SHOP WHERE I GET MY OIL CHANGES AND SUCH HE DIDN'T RECOGNIZE ANY PROBLEMS,CALLED LEXUS DEALERSHIP AND THEY WANT TO CHARGE AN ARM AND A LEG JUST TO LOOK AT IT.

WE LATELY HAVE HAD DASHBOARD CRACKS OR MELTING ALTHOUGH WE HAVE GARAGE MAINTAINED OUR CAR VERY CAREFULLY WITH VERY LOW MILEAGE OF 70,000 ONLY. THIS IS NOT HEALTHY AND VERY HARMFUL TO OUR LEXUS EXPERIENCE. BY THE WAY, WE HAVEN'T HAD SUCH CRACKS UNTIL NOW DUE TO OUR WELL MAINTENANCE SO THAT WE MISSED DASHBOARD RECALL WHICH WAS EXPIRED ON MAY 31 2017.