LEXUS Complaints

MY REAR VIEW MIRROR LOOKS SCRATCHED (THE MIRROR COATING INSIDE THE HOUSING)AND DIS COLORED REAR VIEW MIRROR ; OBVIOUS DEFECTIVE MIRROR MY REAR VIEW MIRROR IS COMPLETE DETERIORATED TO A POINT THAT IT CAN NO LONGER SEE ANY OBJECT IN THE MIRROR. IT HAS BECOME A SAFETY ISSUE

VEHICLE DASHBOARD BECOMES SHINY (ALMOST LIKE ITS MELTING) CAUSING GLARE ON THE WINDSCREEN WHEN EXPOSED TO SUNLIGHT. THIS MAKES DRIVING DIFFICULT. DASHBOARD ALSO EMITS ODORS CAUSING NAUSEA

TL* THE CONTACT OWNS A 2013 LEXUS GS 350. UPON INSPECTION, THE CONTACT DISCOVERED THAT FUEL WAS LEAKING FROM THE REAR OF THE VEHICLE. IN ADDITION, THE TRUNK COULD NOT BE OPENED FROM INSIDE OR OUTSIDE THE VEHICLE. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 74,000.

THE COLLISION PROTECTION SYSTEM GOT ACTIVATED BY ITSELF WHILE DRIVING AT CRETIN LOCATION ON CRETIN ROADS CAUSING SELF HARD BREAKING AND THE SEAT BELT GOT FULL TIGHTENED , IF CAR BEHIND ME , THAT WELL END TO BAD CRASH FOR SURE ONE OF THE LOCATION WHERE THAT ALWAYS HAPPENS WHEN PASSING THREW ( REGARDLESS THE SINGLE MENTIONED DATE) IS ON DIFFIDENCE HWY , ANNAPOLIS MD 21401 (ONE MILE AFTER CROSSING CROWNSVILLE RD HEEDING WEST ) I CALLED LEXUS MAIN OFFICE , THEY SAID THEY DO NOT HAVE RECALL ON THIS MODEL AND WAS ADVISED TO VISIT A LEXUS DEALER , I VISITED LEXUS OF RICHMOND VIRGINIA , THEY CHECKED THE CAR AND THEY SAID THAT NOTHING WRONG FOUND ,

I STARTED MY CAR AND ALL OF THE SUDDEN, AIR BAG LIGHT CAME ON. I NEVER HAD AN ACCIDENT, AIRBAGS WERE NEVER DEPLOYED, I CHECKED ALL THE WIRES AND EVEN UNPLUGGED THE BATTERY FOR GOOD 10 MINUTES AND THE LIGHT WILL NOT GO OFF. IN CASE OF AN ACCIDENT, MY CAR WILL NOT DEPLOY AIR BAGS AND IT CREATES A POTENTIAL THREAT THAT IT CAN BE AN INSTA-DEATH, ESPECIALLY WITH A STEERING WHEEL IN FRONT OF YOUR FACE.

LEXUS GX460 & TOYOTA 4.6L EXHAUST MANIFOLD CRACKS AND POTENTIAL CARBON MONOXIDE POISONING. THE SYMPTOMS I IDENTIFIED WERE A DIESEL-LIKE CLATTER ON COLD START WHICH WENT AWAY WHEN THE ENGINE WARMED UP. I DID FEEL ABOVE NORMAL FATIGUE WHEN SITTING IN THE CAR FOR LONG PERIODS. MY MULTIPLE REPAIR ATTEMPTS WITH THE LEXUS DEALER SHOULD BE DOCUMENTED WITH LEXUS. LEXUS AND TOYOTA 4.6L V8 EXHAUST MANIFOLDS HAVE CHRONIC CRACKING PROBLEMS. THESE CRACKS COULD EXPOSE DRIVERS AND PASSENGERS, INCLUDING YOUNG CHILDREN, THE ELDERLY AND PEOPLE IN POOR HEALTH, TO CARBON MONOXIDE POISONING WHEN THE CAR IS IN TRAFFIC OR STATIONARY WITH THE ENGINE RUNNING FOR LONG PERIODS OF TIME. IT TOOK OVER 2 YEARS OF COMPLAINTS WITH MY LOCAL LEXUS DEALER AND ME, THE OWNER, SUGGESTING THE 'HIGHLY TRAINED AND CERTIFIED LEXUS TECH' CHECK OUT THE EXHAUST MANIFOLD. IT WAS DETERMINED THERE WAS A CRACK. THE NOISE WAS CAUSED BY THE CRACK VIBRATING/RATTLING/EXHAUST GASES ESCAPING WHICH REDUCED THE NOISE AFTER THE ENGINE HEATED UP. MY CONCERN IS THE TECHS DID NOT RECEIVE SUFFICIENT TRAINING TO IDENTIFY A POTENTISL,Y INJURIOUS OR FATAL PROBLEM. THE SITUATION IS SIMILAR TO THE CARBON MONOXIDE ISSUE IN LAW ENFORCEMENT FORD EXPLORERS. RESEARCHING ON THE INTERNET I IDENTIFIED A LARGE NUMBER OF COMPLAINTS FROM INDIVIDUALS WITH THE 4.6L TOYOTA V8 ENGINE WHO ALSO HAD EXHAUST MANIFOLD CRACKS. IT WAS ALSO APPARENT, PEOPLE WITH THE GX470, THE GX460S PREDESSOR, HAD SIMILAR ISSUES WITH THEIR 4.7L TOYOTA V8. UNSURE IF THIS IS A DESIGN PROBLEM, MANUFACTURING DEFECT OR BROKEN QUALITY PROCESS WITH LEXUS & TOYOTA OR THEIR VENDORS.

VEHICLE IS EQUIPPED WITH TWO-PIECE STYLE LUG NUTS CONSISTING OF A PHYSICAL LUG NUT AND A DECORATIVE CAP. LUG NUTS ARE 21MM IN SIZE. OVER TIME, ESPECIALLY IN HUMID CLIMATES OR WHERE ROAD SALT IS USED, LUG NUTS SWELL BETWEEN DECORATIVE CAP AND PHYSICAL LUG NUT DUE TO CORROSION. SWELLING CAN CAUSE 21MM TOOLS INCLUDING VEHICLE LUG WRENCH TO NOT FIT ON LUG NUT. THIS IS A SAFETY CONCERN BECAUSE HAVING A FLAT TIRE WITH THIS ISSUE CAN LEAD TO BEING UNABLE TO REMOVE LUG NUTS FROM VEHICLE

VEHICLE IS EQUIPPED WITH TWO-PIECE LUG NUTS CONSISTING OF A PHYSICAL LUG NUT AND A DECORATIVE CAP. LUG NUTS ARE 21MM IN SIZE. OVER TIME, ESPECIALLY IN HUMID CLIMATES OR WHERE ROAD SALT IS USED, LUG NUTS SWELL BETWEEN DECORATIVE CAP AND PHYSICAL LUG NUT DUE TO CORROSION. SWELLING CAN CAUSE 21MM TOOLS INCLUDING VEHICLE LUG WRENCH TO NOT FIT ON LUG NUT. THIS IS A SAFETY CONCERN BECAUSE IF YOU HAVE A FLAT TIRE IN AN EMERGENCY SITUATION, YOU MAY NOT BE ABLE TO CHANGE TIRES.

LUG NUTS ON VEHICLE ARE 2 PIECE DESIGN WITH A DECORATIVE CAP THAT EXTENDS OVER THE PHYSICAL LUG NUT. OVER TIME, CORROSION BUILDS BETWEEN THE LUG NUT AND DECORATIVE CAP CAUSING LUG NUT CAP TO SWELL. EVENTUALLY, THE SWELLING IS SO SEVERE THAT THE FACTORY LUG WRENCH WILL NO LONGER FIT OVER THE LUG NUT. THIS IS A SAFETY CONCERN DUE TO NOT BEING ABLE TO REMOVE LUG NUTS IN THE EVENT OF A FLAT TIRE. VEHICLE IS EQUIPPED WITH 21MM LUG NUTS THAT SWELL TO 21.65-21.89 OR GREATER. THIS ONLY OCCURS ON NORTH AMERICAN-PRODUCED RX 350 VEHICLES. JAPANESE-PRODUCTION VEHICLES HAVE A ONE-PIECE STYLE LUG NUT THAT DOES NOT CORRODE LIKE THE TWO-PIECE STYLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME THE RECALL REPAIR. THE LEXUS DEALER (HENNESSY LEXUS OF ATLANTA, 5955 PEACHTREE INDUSTRIAL BLVD, ATLANTA, GA 30341, 770-457-6800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.