LEXUS Complaints

View complaints related to LEXUS. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 LEXUS ES330
    - TEXARKANA, AR

    B1650 CODE - OCCUPANCY CLASSIFICATION SYSTEM CODE DISPLAYS. NEVER BEEN IN ACCIDENT AND WILL NOT GO AWAY. APPEARED AT START UP OVERNIGHT.

    Source: NHTSA WEB SITE
  • 2012 LEXUS IS 250
    - FRISCO, TX

    THIS IS THE THIRD LEXUS I HAVE HAD THAT THE AUTOMATIC DOOR LOCKS DON'T WORK. ALL 4 ACTUATORS ARE BAD AFTER I EVEN HAD ONE REPLACED. I HAVE HAD THIS HAPPEN I ALL THREE LEXUS' THAT I HAVE OWNED. I HAVE TALKED TO LEXUS ABOUT THIS AND THE SERVICE PEOPLE SAY THAT THEY SEE MORE THAN THEY SHOULD GO. BAD BOY. LEXUS/TOYOTA DOES NOT THINK IT'S A PROBLEM. THIS BECOMES A SAFETY HAZARD LOCKING THE DOORS MANUALLY AND HAVING TO OPEN ONE DOOR WITH A KEY AND REACH AROUND AND OPEN THE OTHERS AS NEEDED. SPECIALLY WITH ALL THE CRIME AROUND US. I WOULD LIKE TO SEE EITHER TOYOTA OR LEXUS STEP UP AND ADMIT THEY HAVE A PROBLEM AND FIX THEM.

    Source: NHTSA WEB SITE
  • 2017 LEXUS ES350
    - CAVE CREEK, AZ

    TL* THE CONTACT OWNS A 2017 LEXUS ES350. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING AND FAILED TO RESTART. AFTER SEVERAL MINUTES, UNKNOWN WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER (BELL LEXUS NORTH SCOTTSDALE, 18555 N SCOTTSDALE RD, SCOTTSDALE, AZ 85255, (480)-502-5000) WHERE IT WAS DIAGNOSED THAT THE CRANK SYSTEM SENSOR NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,534.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 LEXUS IS
    - MILTON, GA

    THE DASHBOARDS AND INTERIOR PLASTIC PANELS IN CERTAIN LEXUS AND TOYOTA MODELS IS MELTING IN HIGH HUMIDITY AREAS. THIS CAN CAUSE THE PASSENGER AIRBAG TO NOT PROPERLY DEPLOY IN A COLLISION DUE TO THE DASHBOARD DEGRADING. I HAVE FILED A COMPLAINT WITH LEXUS AND ASKED FOR A LETTER STATING THE DEGRADATION OF THE DASHBOARD WILL NOT INTERFERE WITH THE AIRBAG DEPLOYMENT AND I WAS DECLINED. LEXUS (TOYOTA) IS ACTIVELY AVOIDING THIS SAFETY ISSUE. I WOULD LIKE TO SPEAK WITH SOMEONE FROM THE NHTSA ABOUT THIS SAFETY ISSUE PLEASE.

    Source: NHTSA WEB SITE
  • 2017 LEXUS RX350
    - GLENDALE, CA

    REAR AUXILIARY BOX LEVER FAULTY. SNAPPED OFF EASILY WITH MINIMAL USAGE AND CONSERVATIVE HANDLING. WITH LEVER SNAPPED OFF, LID TO AUXILIARY BOX CANNOT BE OPENED. NO REPAIR HAS BEEN DONE YET.

    Source: NHTSA WEB SITE
  • 2008 LEXUS RX350
    - INDIANAPOLIS, IN

    TL* THE CONTACT OWNS A 2008 LEXUS RX350. WHILE DRIVING 30 MPH, THE VEHICLE MADE AN ABNORMAL NOISE AND THE ESP, OIL, AND ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (TOM WOOD LEXUS, 4610 E 96TH ST, INDIANAPOLIS, IN 46240, (317)-580-6880) WHERE IT WAS DIAGNOSED THAT THE OIL COOLING LINE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 144,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 LEXUS RX330
    - MT. PLEASANT, TN

    TL* THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THAT THE DASHBOARD EXPERIENCED MELTING AND CRACKING. ALSO, SEVERAL SECTIONS OF THE DASHBOARD SEPARATED AND FELL OFF. IN ADDITION, WHILE DRIVING, A GLARE FROM THE SUNLIGHT WAS PRESENT ON THE MELTED DASHBOARD, WHICH CAUSED A VISIBILITY HAZARD. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER( LEXUS OF COOL SPRINGS, 1636 WESTGATE CIR, BRENTWOOD, TN) WERE BOTH NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 92,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 LEXUS RX350
    - DAVIDSON, OK

    I PURCHASED MY 2008 LEXUS RX 350 FROM A ONE OWNER. ONLY 122,000 MILES, GARAGED KEPT AND EXTREMELY CLEAN. UPON TAKING THE CAR OVER AND BRINGING IT HOME. I REMOVED THE ENGINE SPLASH GUARD TO GET A BETTER LOOK AT THE UNDERNEATH. REMOVED THE SPLASH GUARD AND WOUND THAT THE RACK/PINION WHICH IS COVERED BY THE SPLASH GUARD HAD ONE BOOT TOTALLY BUSTED AND THE OTHER (DRIVER SIDE) LEAKING. AFTER LOOKING ONLINE TO FIND OUT MORE ABOUT THIS. I FIND THAT THERE ARE HUNDREDS, MAYBE THOUSANDS OF OTHERS WHO HAVE THE SAME ISSUE. LEXUS SHOULD BE RESPONSIBLE FOR THIS. WE'VE DRIVEN TOYOTA FOR OVER 25 YEARS. THIS IS OUR FIRST UPGRADE TO THE TOYOTA BRAND. THIS LEXUS WAS "BABIED" AND THAT WAS MY MAIN REASON TO BUY IT. I TOO "BABY' ALL OUR CARS AS WE KEEP THEM FOR AT LEAST 10 YEARS. I'VE TAKEN THE LEXUS TO MY ASE MECHANIC THAT I'VE USED FOR 30 YEARS. HE IS GOING TO REPLACE THE RACK. MY TOYOTA HIGHLANDER THAT I SOLD HAD 360.000 MILES. NEVER A STEERING OR "BOOT" ISSUE..... MY FIRST EXPERIENCE WITH LEXUS AND SO FAR....NOT GOOD. I WILL KEEP THIS CAR AND HAVE MY MECHANIC DO A FULL SERVICE ON IT (BELTS, WATER PUMP, THERMOSTAT, TRANS OIL, ETC) SOMETHING I DO WITH ALL MY VEHICLES. BUT I'M NOT USED TO HAVING LARGE SAFETY ITEMS LIKE THIS FROM TOYOTA. DOMESTIC CAR MAKERS, YES, BUT NOT TOYOTA.....NOT RIGHT BY LEXUS! THE PREVIOUS OWNER COULD NOT HAVE SEEN THIS. IT'S BEEN THIS WAY FOR SOMETIME.

    Source: NHTSA WEB SITE
  • 2016 LEXUS RX350
    - BOCA RATON, FL

    TAKATA RECALL. AIRBAGS ON PASSENGER SIDE ALL DEPLOYED WITH ZERO IMPACT TO THE VEHICLE. A TRUCK WAS DRIVING 5 MPH NEXT TO ME WHEN HE HAD A BLOWOUT AND THE LOUD NOISE CAUSED THE AIRBAGS TO DEPLOY.

    Source: NHTSA WEB SITE
  • 2010 LEXUS IS
    - FT LAUDERDALE, FL

    THE DASHBOARD HAS MELTED, PRODUCING A SIGNIFICANT GLARE THAT IMPAIRS MY VISION THROUGH THE WINDSHIELD WHEN THE SUN HITS IT. THE DASHBOARD IS STICKY.

    Source: NHTSA WEB SITE