LEXUS Complaints

WHILE DRIVING ON THE INTERSTATE AT APPROXIMATELY 70 MILES PER HOUR AT 6:45 PM ON TUESDAY, MARCH 6TH, MY SUNROOF SUDDENLY EXPLODED AND GLASS FRAGMENTS FELL INSIDE MY VEHICLE. AT THE TIME OF THE EXPLOSION, THERE WERE NOT ANY CARS AROUND MY VEHICLE NOR DID I HIT ANY OBJECT ON THE ROAD INCLUDING A POTHOLE. THE EXPLOSION SOUNDED AS IF A GUN WENT OFF NEAR MY HEAD AND THE GLASS IMMEDIATELY BEGAN TO SPLIT INTO SMALL PIECES. OTHER THAN HAVING SOME RINGING IN MY EARS AS A RESULT OF THE EXPLOSION NOISE, I DID NOT SUFFER ANY OTHER PHYSICAL DAMAGE. I TOOK THE CAR INTO THE LEXUS DEALER AND THEY STATED THAT THEY HAD NEVER HAD A CASE WHERE A SUNROOF EXPLODED WITHOUT SOMETHING HITTING IT DIRECTLY. I KNOW FOR A FACT THAT NOTHING HIT MY VEHICLE OR MY SUNROOF AS I WAS TRAVELING ON THE INTERSTATE WITHOUT ANY CAR OR TRUCK AROUND ME AT THE TIME OF THE EXPLOSION. I AM FILING THIS IN ORDER TO GET IT DOCUMENTED AND TO SEE IF ANY OTHER LEXUS OWNER HAS HAD A SIMILAR ISSUE WITH THEIR LEXUS SUNROOF. I AM ATTACHING PICTURES OF THE SUNROOF WHICH SHOWS THE DAMAGE DONE FROM THE GLASS EXPLODING WITHOUT ANY TYPE OF FOREIGN CONTACT. I HOPE THAT SOMEONE FROM THE NHTA WOULD CONTACT ME TO LET ME KNOW IF THERE HAVE BEEN OTHER CASES LIKE THIS REPORTED.

THE SEAT BELT TENSIONERS ON BOTH DRIVER AND PASSENGER SIDE WILL NOT RETRACT LEAVING A LARGE AMOUNT OF SLACK WHEN FASTENED CREATING A SAFETY ISSUE IN THE RESULT OF A CRASH. SEAT BELTS WILL NOT RETURN TO THEIR ORIGINAL POSITION WHEN UNFASTENED. UPON DOING A SEARCH ONLINE IT SEEMS THE PROBLEM IS VERY COMMON IN THIS MODEL VEHICLE. OWNERS HAVE HAD VARYING DEGREES OF FINANCIAL ASSISTANCE FROM LEXUS REGARDING REPAIRS AND REPLACEMENTS. SAFETY ISSUES SUCH AS THIS SHOULD BE COVERED REGARDLESS OF AGE OF VEHICLE MUCH LIKE TAKATA AIRBAGS ARE COVERED. THIS WAS A DESIGN FLAW BY THE MANUFACTURER AND COULD BE ARGUED THAT SUCH FLAWS RENDERS THE VEHICLE UNSAFE FOR USE/SALE.

I HAVE CONTACTED LEXUS MULTIPLE TIMES AND THEY SAY THEY DON'T HAVE PARTS TO FIX AIRBAG

LIFTERS THAT HOLD TRUNK OPEN FAILED & TRUNK STRUCK OPERATOR IN THE HEAD TWICE. ENGINE HOOD WAS OPENED TO ITS APEX & THE HOOD SLAMMED CLOSED. WILL NOT STAY OPEN; CAN ONLY BE HELD OPEN WITH A CANE WHILE TRYING TO CHECK OIL. CAR WAS STATIONARY & IGNITION WAS OFF IN ALL CASES. CAR GAVE NO PREVIOUS WARNING OF FATIGUE OR FAILURE.

THE TRUNK WILL NOT CLOSE AFTER OPENING. I HAVE TO SLAM IT SEVERAL TIMES UNTIL IT FINALLY CLOSE.

COMPLAINT TO [XXX] AT LEXUS OF PALM BEACH WAS A CRUMBLING DASHBOARD THAT IS ACCUMULATING AN UNIDENTIFIED WHITE POWDER AROUND THE BROKEN EDGES. CASE #[XXX] AT LEXUS, I SPOKE WITH [XXX] , CASE MANAGER WHO TOLD ME LEXUS WILL NOT INVESTIGATE THIS BECAUSE THE DASH REPLACEMENT WAS A WARRANTY ENHANCEMENT AND NOT A SAFETY ISSUE. IT IS MY IMPRESSION THAT AN UNKNOWN SUBSTANCE, POSSIBLY A SUBLIMATING AIRBAG CHEMICAL, IS EXUDING INTO THE PASSENGER COMPARTMENT IS INDEED A SAFETY ISSUE. I DO NOT KNOW IF THIS MATERIAL IS EITHER TOXIC OR FLAMMABLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AT 6:30 PM GOING 45 MPH TO MALL AND THE ROAD WAS WET APPLY BRAKE AND THEN CAR START SPINNING WHILE ABS MAKING LOTS OF SOUND.

I WAS DRIVING TO WORK TILL I HEARD GRINDING NOISE THEN I REALIZED CAR DOES NOT ACCELERATE ANY MORE THEN IT TOWED AWAY TO MECHANIC SHOP AND THEY TOLD ME IT IS THE TRANSMISSION.

I HAVE A PROBLEM WITH MY 2006 GS300 THAT I PURCHASED NEW, I'M THE ORIGINAL OWNER AND HAVE MY CAR REGULARLY SERVICED. BACK IN 2013 I HAD MY TRANSMISSION REPLACED BY LEXUS OF WESTMINSTER AT ABOUT 80,000 MILES, I WAS SHOCKED WHEN RECENTLY WHILE DRIVING MY CAR STARTS TO PULL WHENEVER I START BRAKING WHETHER I'M GOING SLOW OR FAST, I GET AN EXTRA THUMP. I TOOK MY CAR TO THE LEXUS OF CERRITOS WHO STATED I NEED MY TRANSMISSION REPLACED AGAIN. MY CAR ONLY HAS 169,000 MILES ON IT. SO THAT WOULD MAKE THIS THE 3RD TRANSMISSION. I FEEL LIKE I HAVE A LEMON CAR. I HAVE REPLACED THE HEADLIGHTS EXCESSIVELY, I HAVE REPLACED ECU SENSORS AND EVEN TIRE PRESSURE SENSORS AS WELL AS STARTER. I DON'T BELIEVE I SHOULD HAVE TO REPLACE MY TRANSMISSION SO OFTEN, I AM NOT A HARD DRIVER AND THE LAST TRANSMISSION WAS REPLACED LESS THAN 60,000 MILES AGO. I HAVE READ IN ONLINE FORUMS WHERE OTHERS HAVE EXPERIENCED THE SAME ISSUES ON THEIR 2006 GS. I AM A PREVIOUS OWNER OF A 1988 LEXUS GS300 THAT I HAD FOR ALMOST 300,000 MILES AND NEVER REPLACED A ENGINE LET ALONE A TRANSMISSION. PLEASE INVESTIGATE I FEEL HOPELESS.

I HAVE BEEN DRIVING MY VEHICLE AROUND AND NOTICED MY STEERING WHEEL HAS BECOME "LOOSE". THE POWER STEERING FLUID WAS LEAKING, BUT I WASN'T ABLE TO PINPOINT THE PROBLEM. I FILLED IT BACK UP WITH ANTI-LEAK POWER STEERING FLUID, BUT A COUPLE MONTHS LATER I HAD IT CHECKED OUT BECAUSE THE STEERING BECAME NOTICEABLY LOOSER. RACK AND PINION IS IN NEED OF REPLACEMENT. MY VEHICLE HAS BEEN SERVICED FROM BRAND NEW SINCE 2007 AND ONLY HAS 75,000 MILES ON IT. MY VEHICLE IS OUT OF WARRANTY, BUT THIS SEEMS TO BE A COMMON PROBLEM WITH THE MANUFACTURING OF THE VEHICLE (BASED UPON OTHER CONSUMER COMPLAINTS). NORMAL CITY AND HIGHWAY DRIVING.